Bug 1562239 - pyanaconda.payload.PayloadInstallError: Failed to mount the install tree
Summary: pyanaconda.payload.PayloadInstallError: Failed to mount the install tree
Keywords:
Status: CLOSED EOL
Alias: None
Product: Fedora
Classification: Fedora
Component: anaconda
Version: 28
Hardware: x86_64
OS: Linux
high
high
Target Milestone: ---
Assignee: Vendula Poncova
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard: abrt_hash:dea0f13b687f1fd51b70caa35d1...
: 1518973 1521157 1574352 1578762 1592125 1599095 1599097 1601204 1609789 1622170 1649966 (view as bug list)
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2018-03-29 21:01 UTC by Alessio
Modified: 2019-05-28 23:28 UTC (History)
21 users (show)

Fixed In Version: anaconda-30.14-1
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2019-05-28 23:28:06 UTC
Type: ---
Embargoed:


Attachments (Terms of Use)
File: anaconda-tb (1.79 MB, text/plain)
2018-03-29 21:04 UTC, Alessio
no flags Details
File: anaconda.log (19.76 KB, text/plain)
2018-03-29 21:04 UTC, Alessio
no flags Details
File: dbus.log (5.54 KB, text/plain)
2018-03-29 21:04 UTC, Alessio
no flags Details
File: environ (698 bytes, text/plain)
2018-03-29 21:04 UTC, Alessio
no flags Details
File: journalctl (657.64 KB, text/plain)
2018-03-29 21:05 UTC, Alessio
no flags Details
File: lsblk_output (1.99 KB, text/plain)
2018-03-29 21:05 UTC, Alessio
no flags Details
File: lvm.log (559.38 KB, text/plain)
2018-03-29 21:06 UTC, Alessio
no flags Details
File: nmcli_dev_list (1.65 KB, text/plain)
2018-03-29 21:06 UTC, Alessio
no flags Details
File: os_info (596 bytes, text/plain)
2018-03-29 21:06 UTC, Alessio
no flags Details
File: program.log (142.82 KB, text/plain)
2018-03-29 21:06 UTC, Alessio
no flags Details
File: storage.log (367.85 KB, text/plain)
2018-03-29 21:07 UTC, Alessio
no flags Details
File: ifcfg.log (3.94 KB, text/plain)
2018-03-29 21:07 UTC, Alessio
no flags Details

Description Alessio 2018-03-29 21:01:36 UTC
Version-Release number of selected component:
anaconda-core-28.22.2-7.fc28.x86_64

The following was filed automatically by anaconda:
anaconda 28.22.2 exception report
Traceback (most recent call first):
  File "/usr/lib64/python3.6/site-packages/pyanaconda/payload/livepayload.py", line 84, in setup
    raise PayloadInstallError("Failed to mount the install tree")
  File "/usr/lib64/python3.6/site-packages/pyanaconda/payload/__init__.py", line 1634, in _runThread
    payload.setup(storage, instClass)
  File "/usr/lib64/python3.6/threading.py", line 864, in run
    self._target(*self._args, **self._kwargs)
  File "/usr/lib64/python3.6/site-packages/pyanaconda/threading.py", line 291, in run
    threading.Thread.run(self)
pyanaconda.payload.PayloadInstallError: Failed to mount the install tree

Additional info:
addons:         com_redhat_kdump
blivet-gui-utils.log: 
cmdline:        /usr/bin/python3  /sbin/anaconda --liveinst --method=livecd:///dev/mapper/live-base
cmdline_file:   BOOT_IMAGE=vmlinuz initrd=initrd.img root=live:CDLABEL=Fedora-WS-Live-28_B-1-3 rd.live.image quiet
executable:     /sbin/anaconda
hashmarkername: anaconda
kernel:         4.16.0-0.rc4.git0.1.fc28.x86_64
other involved packages: python3-libs-3.6.4-16.fc28.x86_64
product:        Fedora
release:        Fedora release 28 (Twenty Eight)
type:           anaconda
version:        28

Potential duplicate: bug 1518973

Comment 1 Alessio 2018-03-29 21:04:37 UTC
Created attachment 1414906 [details]
File: anaconda-tb

Comment 2 Alessio 2018-03-29 21:04:41 UTC
Created attachment 1414907 [details]
File: anaconda.log

Comment 3 Alessio 2018-03-29 21:04:43 UTC
Created attachment 1414908 [details]
File: dbus.log

Comment 4 Alessio 2018-03-29 21:04:45 UTC
Created attachment 1414909 [details]
File: environ

Comment 5 Alessio 2018-03-29 21:05:46 UTC
Created attachment 1414910 [details]
File: journalctl

Comment 6 Alessio 2018-03-29 21:05:48 UTC
Created attachment 1414911 [details]
File: lsblk_output

Comment 7 Alessio 2018-03-29 21:06:37 UTC
Created attachment 1414912 [details]
File: lvm.log

Comment 8 Alessio 2018-03-29 21:06:39 UTC
Created attachment 1414913 [details]
File: nmcli_dev_list

Comment 9 Alessio 2018-03-29 21:06:41 UTC
Created attachment 1414914 [details]
File: os_info

Comment 10 Alessio 2018-03-29 21:06:55 UTC
Created attachment 1414915 [details]
File: program.log

Comment 11 Alessio 2018-03-29 21:07:29 UTC
Created attachment 1414928 [details]
File: storage.log

Comment 12 Alessio 2018-03-29 21:07:31 UTC
Created attachment 1414929 [details]
File: ifcfg.log

Comment 13 Lukas Brabec 2018-04-26 08:48:56 UTC
Similar problem has been detected:

This happed when I launched the Anaconda for the second time. First time whole session crashed during installation.

addons:         com_redhat_kdump
blivet-gui-utils.log: 
cmdline:        /usr/bin/python3  /sbin/anaconda --liveinst --method=livecd:///dev/mapper/live-base
cmdline_file:   BOOT_IMAGE=/images/pxeboot/vmlinuz root=live:CDLABEL=Fedora-WS-Live-28-1-1 rd.live.image quiet
hashmarkername: anaconda
kernel:         4.16.3-301.fc28.x86_64
other involved packages: python3-libs-3.6.5-1.fc28.x86_64
package:        anaconda-core-28.22.10-1.fc28.x86_64
product:        Fedora
reason:         pyanaconda.payload.PayloadInstallError: Failed to mount the install tree
release:        Fedora release 28 (Twenty Eight)
version:        28

Comment 14 Vendula Poncova 2018-04-27 11:52:23 UTC
Hi Alessio, is there a reason, why did you remove /var/run/anaconda.pid and started Anaconda again? I don't see anything wrong with the first run in the logs.

Comment 15 Vendula Poncova 2018-04-27 11:54:51 UTC
(In reply to Lukas Brabec from comment #13)
> Similar problem has been detected:
> 
> This happed when I launched the Anaconda for the second time. First time
> whole session crashed during installation.
> 
> addons:         com_redhat_kdump
> blivet-gui-utils.log: 
> cmdline:        /usr/bin/python3  /sbin/anaconda --liveinst
> --method=livecd:///dev/mapper/live-base
> cmdline_file:   BOOT_IMAGE=/images/pxeboot/vmlinuz
> root=live:CDLABEL=Fedora-WS-Live-28-1-1 rd.live.image quiet
> hashmarkername: anaconda
> kernel:         4.16.3-301.fc28.x86_64
> other involved packages: python3-libs-3.6.5-1.fc28.x86_64
> package:        anaconda-core-28.22.10-1.fc28.x86_64
> product:        Fedora
> reason:         pyanaconda.payload.PayloadInstallError: Failed to mount the
> install tree
> release:        Fedora release 28 (Twenty Eight)
> version:        28

Hi Lukas, please, open a new bug and attach Anaconda logs from the first crash.

Comment 16 Alessio 2018-04-27 11:58:13 UTC
(In reply to Vendula Poncova from comment #14)
> Hi Alessio, is there a reason, why did you remove /var/run/anaconda.pid and
> started Anaconda again? I don't see anything wrong with the first run in the
> logs.

Uh, I was performing QA:Testcase Anaconda save traceback to bugzilla

In any case I didn't hit such issue in any of the subsequent installations. 
I cannot be very helpful, I know.

Comment 17 Daniel Alley 2018-04-30 03:45:54 UTC
Similar problem has been detected:

Froze up on the language selection pane immediately after clicking "continue"

addons:         com_redhat_kdump
blivet-gui-utils.log: 
cmdline:        /usr/bin/python3  /sbin/anaconda --liveinst --method=livecd:///dev/mapper/live-base
cmdline_file:   BOOT_IMAGE=/images/pxeboot/vmlinuz root=live:CDLABEL=Fedora-WS-Live-28-1-1 rd.live.image quiet
hashmarkername: anaconda
kernel:         4.16.3-301.fc28.x86_64
other involved packages: python3-libs-3.6.5-1.fc28.x86_64
package:        anaconda-core-28.22.10-1.fc28.x86_64
packaging.log:  
product:        Fedora
reason:         pyanaconda.payload.PayloadInstallError: Failed to mount the install tree
release:        Fedora release 28 (Twenty Eight)
version:        28

Comment 18 Syarah Fauziatul Ulya 2018-05-03 06:28:25 UTC
*** Bug 1574352 has been marked as a duplicate of this bug. ***

Comment 19 almaceleste 2018-06-17 14:13:45 UTC
*** Bug 1592125 has been marked as a duplicate of this bug. ***

Comment 20 4SC 2018-07-15 04:24:04 UTC
*** Bug 1601204 has been marked as a duplicate of this bug. ***

Comment 21 Johannes 2018-07-30 12:43:35 UTC
Similar problem has been detected:

Boot from USB installer
Select install 

addons:         com_redhat_kdump
blivet-gui-utils.log: 
cmdline:        /usr/bin/python3  /sbin/anaconda --liveinst --method=livecd:///dev/mapper/live-base
cmdline_file:   BOOT_IMAGE=/images/pxeboot/vmlinuz root=live:CDLABEL=Fedora-WS-Live-28-1-1 rd.live.image quiet
hashmarkername: anaconda
kernel:         4.16.3-301.fc28.x86_64
other involved packages: python3-libs-3.6.5-1.fc28.x86_64
package:        anaconda-core-28.22.10-1.fc28.x86_64
packaging.log:  
product:        Fedora
reason:         pyanaconda.payload.PayloadInstallError: Failed to mount the install tree
release:        Fedora release 28 (Twenty Eight)
version:        28

Comment 22 Johannes 2018-07-30 12:46:39 UTC
*** Bug 1609789 has been marked as a duplicate of this bug. ***

Comment 23 bugzilla1 2018-08-24 15:19:18 UTC
*** Bug 1622170 has been marked as a duplicate of this bug. ***

Comment 24 Vendula Poncova 2018-11-19 15:22:29 UTC
*** Bug 1521157 has been marked as a duplicate of this bug. ***

Comment 25 Vendula Poncova 2018-11-19 15:23:28 UTC
*** Bug 1578762 has been marked as a duplicate of this bug. ***

Comment 26 Vendula Poncova 2018-11-19 15:23:57 UTC
*** Bug 1599097 has been marked as a duplicate of this bug. ***

Comment 27 Vendula Poncova 2018-11-19 15:24:26 UTC
*** Bug 1599095 has been marked as a duplicate of this bug. ***

Comment 28 Vendula Poncova 2018-11-19 15:25:11 UTC
*** Bug 1518973 has been marked as a duplicate of this bug. ***

Comment 29 Vendula Poncova 2018-11-19 15:25:39 UTC
*** Bug 1649966 has been marked as a duplicate of this bug. ***

Comment 30 Jasper O'neal Hartline 2018-11-19 15:29:17 UTC
I'm moving this to High and High Priority and Severity

An Anaconda installation traceback is deep within the Anaconda roots.
Deeply rooted in processing screen input from users.

We need this fixed I added jasper.hartline to CC list for this bug.
My bug was closed as a duplicate.

Comment 31 Vendula Poncova 2018-12-13 17:05:45 UTC
Fixed in the pull request: https://github.com/rhinstaller/anaconda/pull/1730

Comment 32 Ben Cotton 2019-05-02 20:06:49 UTC
This message is a reminder that Fedora 28 is nearing its end of life.
On 2019-May-28 Fedora will stop maintaining and issuing updates for
Fedora 28. It is Fedora's policy to close all bug reports from releases
that are no longer maintained. At that time this bug will be closed as
EOL if it remains open with a Fedora 'version' of '28'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version' 
to a later Fedora version.

Thank you for reporting this issue and we are sorry that we were not 
able to fix it before Fedora 28 is end of life. If you would still like 
to see this bug fixed and are able to reproduce it against a later version 
of Fedora, you are encouraged  change the 'version' to a later Fedora 
version prior this bug is closed as described in the policy above.

Although we aim to fix as many bugs as possible during every release's 
lifetime, sometimes those efforts are overtaken by events. Often a 
more recent Fedora release includes newer upstream software that fixes 
bugs or makes them obsolete.

Comment 33 Ben Cotton 2019-05-28 23:28:06 UTC
Fedora 28 changed to end-of-life (EOL) status on 2019-05-28. Fedora 28 is
no longer maintained, which means that it will not receive any further
security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of
Fedora please feel free to reopen this bug against that version. If you
are unable to reopen this bug, please file a new report against the
current release. If you experience problems, please add a comment to this
bug.

Thank you for reporting this bug and we are sorry it could not be fixed.


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