Bug 1566945 - USB device drops off bus (wireless keyboard and mouse device)
Summary: USB device drops off bus (wireless keyboard and mouse device)
Keywords:
Status: CLOSED NOTABUG
Alias: None
Product: Fedora
Classification: Fedora
Component: kernel
Version: 27
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: ---
Assignee: Kernel Maintainer List
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2018-04-13 08:13 UTC by Jonathan Underwood
Modified: 2018-04-17 13:36 UTC (History)
16 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2018-04-17 13:36:45 UTC
Type: Bug


Attachments (Terms of Use)
Output of lsusb -v (282 bytes, text/plain)
2018-04-13 08:13 UTC, Jonathan Underwood
no flags Details
Output of lsusb -v (282 bytes, text/plain)
2018-04-13 09:22 UTC, Jonathan Underwood
no flags Details

Description Jonathan Underwood 2018-04-13 08:13:58 UTC
Created attachment 1421239 [details]
Output of lsusb -v

Description of problem:
I have a Logitech wireless keyboard and mouse that communicate via a USB dongle. With the current F27 kernel it works after I plug in the USB dongle, but after a period of time it'll stop responding, and dmesg shows:

[85910.297980] usb 1-7: Device not responding to setup address.
[85910.503094] usb 1-7: Device not responding to setup address.
[85910.710797] usb 1-7: device not accepting address 24, error -71
[85910.710941] usb usb1-port7: unable to enumerate USB device

Unplugging and plugging it in again triggers it to start working again:

[86091.915893] usb 1-7: new full-speed USB device number 25 using xhci_hcd
[86092.044359] usb 1-7: New USB device found, idVendor=046d, idProduct=c534
[86092.044372] usb 1-7: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[86092.044380] usb 1-7: Product: USB Receiver
[86092.044388] usb 1-7: Manufacturer: Logitech
[86092.052150] input: Logitech USB Receiver as /devices/pci0000:00/0000:00:14.0/usb1/1-7/1-7:1.0/0003:046D:C534.0009/input/input53
[86092.105890] hid-generic 0003:046D:C534.0009: input,hidraw0: USB HID v1.11 Keyboard [Logitech USB Receiver] on usb-0000:00:14.0-7/input0
[86092.109831] input: Logitech USB Receiver as /devices/pci0000:00/0000:00:14.0/usb1/1-7/1-7:1.1/0003:046D:C534.000A/input/input54
[86092.163927] hid-generic 0003:046D:C534.000A: input,hiddev96,hidraw1: USB HID v1.11 Mouse [Logitech USB Receiver] on usb-0000:00:14.0-7/input1

This is something I haven't seen prior to kernel 4.15.14-300.fc27.x86_64


Version-Release number of selected component (if applicable):
4.15.14-300.fc27.x86_64


How reproducible:
Consistent


Additional info:

Comment 1 Jonathan Underwood 2018-04-13 09:22:19 UTC
Created attachment 1421296 [details]
Output of lsusb -v

Comment 2 Jonathan Underwood 2018-04-17 13:36:45 UTC
Closing this - it seems that the USB dongle hardware was failing.


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