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Bug 1570134 - no audio on Insignia NS-P11W7100
Summary: no audio on Insignia NS-P11W7100
Keywords:
Status: CLOSED INSUFFICIENT_DATA
Alias: None
Product: Fedora
Classification: Fedora
Component: alsa-firmware
Version: 28
Hardware: x86_64
OS: Linux
unspecified
unspecified
Target Milestone: ---
Assignee: Tim Jackson
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2018-04-20 17:00 UTC by gamerminstrel
Modified: 2018-05-10 22:05 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2018-05-10 22:05:20 UTC
Type: Bug


Attachments (Terms of Use)
info gathered while debugging audio (105.52 KB, text/plain)
2018-04-20 17:00 UTC, gamerminstrel
no flags Details

Description gamerminstrel 2018-04-20 17:00:46 UTC
Created attachment 1424620 [details]
info gathered while debugging audio

Description of problem:

I am running what was a fresh install of fedora 27 on this device. its running on an intel Atom™ x5-Z8350 CPU (cherrytrail) CPU. there are multiple issues, but I am starting with audio not working at all. one of the first things I did was upgrade to the Fedora 28 beta, then followed the instructions here:

https://fedoraproject.org/wiki/How_to_debug_sound_problems

after following those instructions I checked and in the sound settings, still no output devices are detected.

Version-Release number of selected component (if applicable):


How reproducible:
install fedora 27 or 28 onto this device.

Steps to Reproduce:
1.
2.
3.

Actual results:


Expected results:


Additional info:

Comment 1 Tim Jackson 2018-05-10 22:05:20 UTC
This bug is filed against the alsa-firmware package but doesn't sound like a
problem with alsa-firmware.
alsa-firmware contains firmware drivers for a very small number of specialist 
sound cards only.

Please be aware that problems with sound can be caused by many different
software components within a Fedora system (including ALSA kernel modules,
PulseAudio, desktop volume controls, individual applications and more) and
you may find it easier to get some informal help to track down the problem 
before filing bugs (if necessary), so that you can file them against the 
right component and the appropriate person can help.

General help resources are listed here:
https://fedoraproject.org/wiki/Communicating_and_getting_help

If you still believe that your problem is with alsa-firmware, please
re-open this bug with further details. Alternatively, if you identify the
software causing the problem, you could change the Component accordingly and
re-open it.


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