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Bug 1570569

Summary: dconf database corrupted with no error messages
Product: Red Hat Enterprise Linux 7 Reporter: Alejandro Coma <acomabon>
Component: dconfAssignee: Marek Kašík <mkasik>
Status: CLOSED ERRATA QA Contact: Desktop QE <desktop-qa-list>
Severity: high Docs Contact:
Priority: high    
Version: 7.3CC: alanm, dkochuka, jkoten, mkasik, msuchane, tpelka
Target Milestone: rcKeywords: ZStream
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: dconf-0.28.0-4.el7 Doc Type: Bug Fix
Doc Text:
Previously, the dconf-update utility ignored custom dconf configuration files in the /etc/dconf/db/*.d/ directories if the modification time of the directories did not change. As a consequence, the dconf configuration system did not load keys from custom files under these rare circumstances. With this update, dconf-update now checks file modification time. As a result, dconf correctly loads keys from all custom configuration files.
Story Points: ---
Clone Of:
: 1626369 1626370 1626372 (view as bug list) Environment:
Last Closed: 2018-10-30 10:26:03 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1626369, 1626370, 1626372    

Description Alejandro Coma 2018-04-23 09:12:00 UTC
Description of problem:
On a system with a few customizations, dconf database (binary) has been corrupted and we got no error messages. The only symptom is that the customization is not being applied.

Version-Release number of selected component (if applicable):
RHEL7.3
gnome 3.14

How reproducible:
Could not reproduce the issue.

Steps to Reproduce:
(If the gnome customizations are not being applied, to identify dconf database corruption):
1. dconf dump produces empty output
2. any gsettings set command do not change the configuration 
3. no errors can be found on the log files

Actual results:
Customized values are not being applied, no dconf/gsettings command is being applied, the corrupted database keeps untouched.


Expected results:
This (database corruption) should be detected and reflected in the logs.
dconf Database sanity checks should be done.
dconf Database should be rebuilt if corruption is detected.

Additional info:
The system was customized with the following values:

# cat /etc/dconf/db/local.d/00-screensaver 
[org/gnome/desktop/session]
idle-delay=uint32 0
[org/gnome/desktop/screensaver]
lock-enabled=false
lock-delay=uint32 0

# cat /etc/dconf/db/local.d/locks/screensaver 
/org/gnome/desktop/session/idle-delay
/org/gnome/desktop/screensaver/lock-enabled
/org/gnome/desktop/screensaver/lock-delay

Comment 44 errata-xmlrpc 2018-10-30 10:26:03 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2018:3140