Description of problem: For specific catalogs whose request state is "pending", unable to show the request due to the following exception Version-Release number of selected component (if applicable): Red Hat CloudForms 4.5 How reproducible: Always Steps to Reproduce: 1. Login to CloudForms Operational Portal 2. Navigate to Services -> Requests 3. Click on the request whose state is "pending" Actual results: Error text: wrong array length at 0 (expected 2, was 1) [miq_request/show] Expected results: It should display the request details as expected.
Imaan - Is there a stack trace in the logs that could help narrow down the error.
[collab-shell] https://gitlab.cee.redhat.com/gss-tools/collab-shell # ssh your_kerb.redhat.com # cd /cases/02081731 the following files have been downloaded and extracted: -------------------------------- 35M evm_current_hln2327p.oocl.com_20180419_144832.tar.xz 618M output_file -------------------------------- view attachments here: http://collab-shell.usersys.redhat.com/02081731/
Hi Imaan, We're not able to reproduce the customer issue. Since there have been many dialog fixes made in 5.8, we suspect the issue could already have been resolved. Could you ask the customer to setup a test appliance and apply the latest 5.8 fixes to see if it resolves the reported issue? Thanks, Tina
Hi Imaan, Could you ask the customer for an update? Thanks, Tina
Closing ticket since the customer case has been closed.