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Bug 1573996 - Unable to access the Help Documentation page due to "Authorization Error"
Summary: Unable to access the Help Documentation page due to "Authorization Error"
Alias: None
Product: Red Hat CloudForms Management Engine
Classification: Red Hat
Component: UI - OPS
Version: 5.9.0
Hardware: All
OS: All
Target Milestone: GA
: 5.10.0
Assignee: Dávid Halász
QA Contact: Landon LaSmith
Whiteboard: webui
Depends On:
Blocks: 1575713 1575714
TreeView+ depends on / blocked
Reported: 2018-05-02 16:21 UTC by Landon LaSmith
Modified: 2019-08-22 00:54 UTC (History)
7 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
: 1575713 1575714 (view as bug list)
Last Closed: 2019-02-11 14:04:00 UTC
Category: ---
Cloudforms Team: ---
Target Upstream Version:

Attachments (Terms of Use)
Screenshot of the error page (48.87 KB, image/png)
2018-05-02 16:21 UTC, Landon LaSmith
no flags Details

System ID Private Priority Status Summary Last Updated
Red Hat Bugzilla 1569170 0 high CLOSED Help Documentation is only visible to users with super admin role 2021-02-22 00:41:40 UTC

Internal Links: 1569170

Description Landon LaSmith 2018-05-02 16:21:30 UTC
Created attachment 1430183 [details]
Screenshot of the error page

Description of problem: A user with access to Help->Documentation is unable to access the documentation page. When navigating to the page, it transitions to a page that states "Authorization Error


How reproducible: 100%

Steps to Reproduce:
1. Login as admin (or any user with product feature Help->Documentation enabled)
2. On the Help dropdown select Documentation

Actual results: The documentation page reports "Authorization Error" and has an error message stating "The user is not authorized fro this task or item."

Expected results: The returned page contains links to CFME documentation

Comment 5 Landon LaSmith 2018-07-12 16:07:20 UTC
VERIFIED in A user with access to Help->Documentation via the default and custom roles was able to access the PDF docs for each topic

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