Fedora Account System
Red Hat Associate
Red Hat Customer
Description of problem: Deja-Dup does not start the backup. When I start Deja-Dup, the "Back Up" window open, showing Backing Up... Preparing... The Details pane remains empty, it appears that nothing is happening. The process consumes less than 3% CPU on one core. When I run the backup in debug mode like $ DEJA_DUP_DEBUG=1 deja-dup --backup | tee deja-dup.log the same window opens, but there is no output to stout nor to the log file. I thought maybe my system is just too slow, so I gave it almost 20 hours to complete but nothing happened. I even reinstalled the software. Unfortunatelly, the software doesn't log a single bit. It isn't crashing either, so there's no abrt report. Version-Release number of selected component (if applicable): Linux iroquois 4.16.10-300.fc28.x86_64 #1 SMP Mon May 21 14:41:48 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux deja-dup-38.0-2.fc28.x86_64.rpm deja-dup-nautilus-38.0-2.fc28.x86_64.rpm duplicity-0.7.17-2.fc28.x86_64.rpm How reproducible: always Steps to Reproduce: 1. Run 'DEJA_DUP_DEBUG=1 deja-dup --backup | tee deja-dup.log' 2. Wait, but except for the window opening, nothing happens 3. Actual results: The "Preparing..." state never stops, files are not backed up Expected results: After the preparation phase, deja-dup should start to write backup files to the configured target (in this case a NFS share on a NAS, where the user is allowed to read, write, delete files) Additional info:
After upgrading Fedora from 27 to 28 I encounter the same problem. "Back Up" window opens, showing Backing Up... Preparing... The Details pane remains empty. Checking with ps shows these 2 processes. 4294 ? Sl 0:05 /usr/bin/deja-dup --gapplication-service 9771 tty2 Sl+ 0:00 /usr/libexec/deja-dup/deja-dup-monitor No duplicity process is started. Reproduced the same result with newly created account and newly created backup job. Installed: deja-dup-38.0-2.fc28.x86_64 deja-dup-nautilus-38.0-2.fc28.x86_64 duplicity-0.7.17-2.fc28.x86_64
I had the chance to install Fedora 28 fresh on another machine. There deja-dup works as it should. Looks like something during the update 27-> 28 broke deja-dup system wide.
Just updated from 28 to 29 and now deja-dup works again. You may close the issue.
Same for me. After the upgrade to fedora 29 the backup was working again.
I can confirm, too, that with Fedora 29, the problem cannot be reproduced anymore. Thanks for all involved to fix this.