Bug 1583103 - [online-int][registration]Changing Fuse plan on registration met error
Summary: [online-int][registration]Changing Fuse plan on registration met error
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: OpenShift Online
Classification: Red Hat
Component: Accounts and Billing
Version: 3.x
Hardware: Unspecified
OS: Unspecified
high
high
Target Milestone: ---
: ---
Assignee: Mike Dame
QA Contact: yufchang
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2018-05-28 08:35 UTC by yufchang
Modified: 2018-06-18 16:09 UTC (History)
4 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2018-06-18 16:09:26 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
error message (88.33 KB, image/png)
2018-05-28 08:35 UTC, yufchang
no flags Details

Description yufchang 2018-05-28 08:35:07 UTC
Created attachment 1442942 [details]
error message

Description of problem:
When changing Fuse plan on registration, met error: we are sorry...

Version-Release number of selected component (if applicable):
manage.int.openshift.com

How reproducible:
always

Steps to Reproduce:
1.User with a Fuse plan tries to change his fuse plan on registration
2.

Actual results:
Met error:      We're sorry, but something went wrong.          

Expected results:
Fuse plan subscription page can be opened at least.

Additional info:

Comment 1 Mike Dame 2018-05-29 18:49:06 UTC
I'm unable to reproduce this issue on manage.int.openshift.com, could you please clarify the steps you're taking to hit it?

What I've tried:
1. Sign in to user with provisioned Fuse plan
2. "Manage Subscription"
3. Click "Change plan"
4. Page loads fine, shows current plan and other 2 greyed out with "Coming soon"

or
1. Go to sign up for new fuse plan
2. Choose fuse cluster not already provisioned on
3. Continue to profile page
4. Click back to cluster page, choose different cluster
5. Continue to profile page, no problems

I've tried both of these because I'm not sure if you're referring to a user who has a subscription trying to change theirs, or a user who is going through registration trying to change the plan they are signing up for.

Comment 2 yufchang 2018-05-31 08:16:12 UTC
Hi, Dame
I think maybe it is because cluster is in updating process.
Verified in registration INT and STG. Works well.


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