Bug 1584637 - Cannot print on a shared printer
Summary: Cannot print on a shared printer
Keywords:
Status: CLOSED EOL
Alias: None
Product: Fedora
Classification: Fedora
Component: cups
Version: 28
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: ---
Assignee: Zdenek Dohnal
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2018-05-31 11:03 UTC by antonio montagnani
Modified: 2019-05-28 20:27 UTC (History)
4 users (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed: 2019-05-28 20:27:31 UTC
Type: Bug
Embargoed:


Attachments (Terms of Use)
troubleshoot file (30.79 KB, text/plain)
2018-05-31 12:05 UTC, antonio montagnani
no flags Details
cupsd.conf file (3.18 KB, text/plain)
2018-05-31 15:26 UTC, antonio montagnani
no flags Details
ppd file... (12.07 KB, text/plain)
2018-05-31 15:31 UTC, antonio montagnani
no flags Details

Description antonio montagnani 2018-05-31 11:03:22 UTC
Description of problem:
Since the installation of F28 I cannot print on a printer connected to a remote computer on my network

Version-Release number of selected component (if applicable):
cups-2.2.6-14.fc28.x86_64

How reproducible:
always

Steps to Reproduce:
1.try to print any page
2.I get the answer that Printer is not responding"
3.

Actual results:
no printed page

Expected results:
printed page

Additional info:
My Samsung Ml-1610 is connected to my desktop and is discovered on the network, but there is no chance to print a test page or any other document

Comment 1 Zdenek Dohnal 2018-05-31 11:42:21 UTC
Hi Antonio,

thank you for reporting this issue! Would you mind following steps from https://fedoraproject.org/wiki/How_to_debug_printing_problems and attaching relevant files in archive? And would you mind looking through the known issues a see if anything helps you?

Comment 2 antonio montagnani 2018-05-31 12:05:32 UTC
Created attachment 1446245 [details]
troubleshoot file

as per your request

Comment 3 Zdenek Dohnal 2018-05-31 12:15:06 UTC
Thank you! Would you mind attaching all relevant requested files in archive mentioned in link above?

Comment 4 antonio montagnani 2018-05-31 15:21:00 UTC
printer is a laser Samsung ML-1610

Comment 5 antonio montagnani 2018-05-31 15:26:23 UTC
Created attachment 1446314 [details]
cupsd.conf file

Comment 6 antonio montagnani 2018-05-31 15:28:55 UTC
please note that the original file cupsd cannot be directly added as standard user (I am running F28 coming from many release updates, so I am not a supeuser).
I had to open a nautilus session as supeuser anp paste and copy on a standard file!!!

Comment 7 antonio montagnani 2018-05-31 15:31:11 UTC
Created attachment 1446316 [details]
ppd file...

same comment as per previous file

Comment 8 antonio montagnani 2018-05-31 15:32:10 UTC
please note that server is depending on Dhcp

Comment 9 antonio montagnani 2018-05-31 15:35:59 UTC
If I switch to a fixed IP printer is discovered and works flawlessly!!! what's is going on??

Comment 10 Ben Cotton 2019-05-02 19:22:24 UTC
This message is a reminder that Fedora 28 is nearing its end of life.
On 2019-May-28 Fedora will stop maintaining and issuing updates for
Fedora 28. It is Fedora's policy to close all bug reports from releases
that are no longer maintained. At that time this bug will be closed as
EOL if it remains open with a Fedora 'version' of '28'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version' 
to a later Fedora version.

Thank you for reporting this issue and we are sorry that we were not 
able to fix it before Fedora 28 is end of life. If you would still like 
to see this bug fixed and are able to reproduce it against a later version 
of Fedora, you are encouraged  change the 'version' to a later Fedora 
version prior this bug is closed as described in the policy above.

Although we aim to fix as many bugs as possible during every release's 
lifetime, sometimes those efforts are overtaken by events. Often a 
more recent Fedora release includes newer upstream software that fixes 
bugs or makes them obsolete.

Comment 11 Ben Cotton 2019-05-02 21:40:24 UTC
This message is a reminder that Fedora 28 is nearing its end of life.
On 2019-May-28 Fedora will stop maintaining and issuing updates for
Fedora 28. It is Fedora's policy to close all bug reports from releases
that are no longer maintained. At that time this bug will be closed as
EOL if it remains open with a Fedora 'version' of '28'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version' 
to a later Fedora version.

Thank you for reporting this issue and we are sorry that we were not 
able to fix it before Fedora 28 is end of life. If you would still like 
to see this bug fixed and are able to reproduce it against a later version 
of Fedora, you are encouraged  change the 'version' to a later Fedora 
version prior this bug is closed as described in the policy above.

Although we aim to fix as many bugs as possible during every release's 
lifetime, sometimes those efforts are overtaken by events. Often a 
more recent Fedora release includes newer upstream software that fixes 
bugs or makes them obsolete.

Comment 12 Ben Cotton 2019-05-28 20:27:31 UTC
Fedora 28 changed to end-of-life (EOL) status on 2019-05-28. Fedora 28 is
no longer maintained, which means that it will not receive any further
security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of
Fedora please feel free to reopen this bug against that version. If you
are unable to reopen this bug, please file a new report against the
current release. If you experience problems, please add a comment to this
bug.

Thank you for reporting this bug and we are sorry it could not be fixed.


Note You need to log in before you can comment on or make changes to this bug.