Bug 1596111 - [Regression] Service Provision fails
Summary: [Regression] Service Provision fails
Keywords:
Status: CLOSED DUPLICATE of bug 1594873
Alias: None
Product: Red Hat CloudForms Management Engine
Classification: Red Hat
Component: Automate
Version: 5.9.0
Hardware: Unspecified
OS: Unspecified
high
high
Target Milestone: GA
: 5.9.3
Assignee: Greg McCullough
QA Contact: Dave Johnson
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2018-06-28 09:21 UTC by Niyaz Akhtar Ansari
Modified: 2018-06-28 18:59 UTC (History)
11 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2018-06-28 18:59:51 UTC
Category: ---
Cloudforms Team: ---
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
Error (170.03 KB, image/png)
2018-06-28 09:21 UTC, Niyaz Akhtar Ansari
no flags Details

Description Niyaz Akhtar Ansari 2018-06-28 09:21:30 UTC
Created attachment 1455218 [details]
Error

Description of problem:


Version-Release number of selected component (if applicable):
Version 5.9.3.3.20180627151410_682cecf

How reproducible:
100%

Steps to Reproduce:
1.Create a service dialog
2.Create a catalog item
3.Order a service catalog item


Actual results:
Service request fails with Error " Error: undefined local variable or method `ext_management_system' for #<ServiceTemplate:0x00000000015a4b90> Did you mean? old_ext_management_system"

Expected results:
No error

Additional info:
evm.log
[----] I, [2018-06-28T05:13:46.458369 #11990:941114]  INFO -- : Q-task_id([service_template_provision_request_8]) MIQ(ServiceTemplateProvisionTask#deliver_to_automate) Queuing Service_Template_Provisioning: [Provisioning [Catalog Item] for Service [Catalog Item]]...
[----] E, [2018-06-28T05:13:46.512298 #11990:941114] ERROR -- : Q-task_id([service_template_provision_request_8]) [NameError]: undefined local variable or method `ext_management_system' for #<ServiceTemplate:0x00000000015a4b90>
Did you mean?  old_ext_management_system  Method:[block in method_missing]
[----] E, [2018-06-28T05:13:46.512900 #11990:941114] ERROR -- : Q-task_id([service_template_provision_request_8]) /opt/rh/cfme-gemset/gems/activemodel-5.0.6/lib/active_model/attribute_methods.rb:433:in `method_missing'
/var/www/miq/vmdb/app/models/mixins/archived_mixin.rb:31:in `my_zone'
/var/www/miq/vmdb/app/models/service_template_provision_task.rb:146:in `deliver_to_automate'
/var/www/miq/vmdb/app/models/miq_request.rb:431:in `block in create_request_tasks'
/var/www/miq/vmdb/app/models/miq_request.rb:428:in `each'
/var/www/miq/vmdb/app/models/miq_request.rb:428:in `create_request_tasks'
/var/www/miq/vmdb/app/models/miq_queue.rb:449:in `block in dispatch_method'
/opt/rh/rh-ruby23/root/usr/share/ruby/timeout.rb:91:in `block in timeout'
/opt/rh/rh-ruby23/root/usr/share/ruby/timeout.rb:33:in `block in catch'
/opt/rh/rh-ruby23/root/usr/share/ruby/timeout.rb:33:in `catch'
/opt/rh/rh-ruby23/root/usr/share/ruby/timeout.rb:33:in `catch'
/opt/rh/rh-ruby23/root/usr/share/ruby/timeout.rb:106:in `timeout'
/var/www/miq/vmdb/app/models/miq_queue.rb:448:in `dispatch_method'
/var/www/miq/vmdb/app/models/miq_queue.rb:425:in `block in deliver'
/var/www/miq/vmdb/app/models/user.rb:261:in `with_user_group'
/var/www/miq/vmdb/app/models/miq_queue.rb:425:in `deliver'
/var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:104:in `deliver_queue_message'
/var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:134:in `deliver_message'
/var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:152:in `block in do_work'
/var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:146:in `loop'
/var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:146:in `do_work'
/var/www/miq/vmdb/app/models/miq_worker/runner.rb:329:in `block in do_work_loop'
/var/www/miq/vmdb/app/models/miq_worker/runner.rb:326:in `loop'
/var/www/miq/vmdb/app/models/miq_worker/runner.rb:326:in `do_work_loop'
/var/www/miq/vmdb/app/models/miq_worker/runner.rb:153:in `run'
/var/www/miq/vmdb/app/models/miq_worker/runner.rb:127:in `start'
/var/www/miq/vmdb/app/models/miq_worker/runner.rb:22:in `start_worker'
/var/www/miq/vmdb/app/models/miq_worker.rb:376:in `block in start_runner_via_fork'
/opt/rh/cfme-gemset/gems/nakayoshi_fork-0.0.3/lib/nakayoshi_fork.rb:24:in `fork'
/opt/rh/cfme-gemset/gems/nakayoshi_fork-0.0.3/lib/nakayoshi_fork.rb:24:in `fork'
/var/www/miq/vmdb/app/models/miq_worker.rb:374:in `start_runner_via_fork'
/var/www/miq/vmdb/app/models/miq_worker.rb:368:in `start_runner'
/var/www/miq/vmdb/app/models/miq_worker.rb:415:in `start'
/var/www/miq/vmdb/app/models/miq_worker.rb:266:in `start_worker'
/var/www/miq/vmdb/app/models/miq_worker.rb:153:in `block in sync_workers'
/var/www/miq/vmdb/app/models/miq_worker.rb:153:in `times'
/var/www/miq/vmdb/app/models/miq_worker.rb:153:in `sync_workers'
/var/www/miq/vmdb/app/models/miq_server/worker_management/monitor.rb:53:in `block in sync_workers'
/var/www/miq/vmdb/app/models/miq_server/worker_management/monitor.rb:50:in `each'
/var/www/miq/vmdb/app/models/miq_server/worker_management/monitor.rb:50:in `sync_workers'
/var/www/miq/vmdb/app/models/miq_server.rb:146:in `start'
/var/www/miq/vmdb/app/models/miq_server.rb:238:in `start'
/var/www/miq/vmdb/lib/workers/evm_server.rb:27:in `start'
/var/www/miq/vmdb/lib/workers/evm_server.rb:48:in `start'
/var/www/miq/vmdb/lib/workers/bin/evm_server.rb:4:in `<main>'
[----] I, [2018-06-28T05:13:46.533015 #11990:941114]  INFO -- : Q-task_id([service_template_provision_request_8]) MIQ(MiqQueue#delivered) Message id: [2144], State: [ok], Delivered in [4.845339516] seconds
[----] I, [2018-06-28T05:13:46.550101 #11990:941114]  INFO -- : MIQ(MiqGenericWorker::Runner#get_message_via_drb) Message id: [2147], MiqWorker id: [13], Zone: [default], Role: [], Server: [], Ident: [generic], Target id: [], Instance id: [], Task id: [], Command: [Job.check_jobs_for_timeout], Timeout: [600], Priority: [90], State: [dequeue], Deliver On: [], Data: [], Args: [], Dequeued in: [2.57011293] seconds

Comment 2 Niyaz Akhtar Ansari 2018-06-28 09:52:47 UTC
I have used vsphere and azure provider.

Comment 3 Shveta 2018-06-28 16:11:42 UTC
The screenshot shows this is from OPS UI

Comment 4 Greg McCullough 2018-06-28 18:51:35 UTC
Changing component to automate since the logging validates it is breaking in the backend.

Comment 5 Chris Pelland 2018-06-28 18:59:51 UTC

*** This bug has been marked as a duplicate of bug 1594873 ***


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