Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 1597097 - Scrolling through a 50-pagination Subscription list breaks server connection
Summary: Scrolling through a 50-pagination Subscription list breaks server connection
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Subscription Management
Version: 6.4
Hardware: Unspecified
OS: Unspecified
unspecified
high
Target Milestone: 6.4.0
Assignee: Chris Duryee
QA Contact: Kedar Bidarkar
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2018-07-02 03:56 UTC by Corey Welton
Modified: 2019-11-05 23:26 UTC (History)
4 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2018-10-16 19:35:09 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Foreman Issue Tracker 24187 0 None None None 2018-07-06 17:28:31 UTC

Description Corey Welton 2018-07-02 03:56:41 UTC 
Description of problem:
When user selects 50 as pagination for Subscriptions and scrolls through the page (?), an error is thrown on screen and a trace appears in foreman log.

Version-Release number of selected component (if applicable):
Satellite 6.4 snap 10

How reproducible:


Steps to Reproduce:
1. Upload a manifest with a large number of subs (> 50)
2. Nav to Subscriptions page.
3. Change pagination to 50 and reload
4. Scroll down the entire list
5. Return to the top of the page.

Actual results:

"Server broke connection" error in UI.

foreman log trace:


2018-07-01T23:51:52 [E|app|76bb5] RestClient::ServerBrokeConnection: Server broke connection
Body: 
/opt/theforeman/tfm/root/usr/share/gems/gems/rest-client-2.0.1/lib/restclient/request.rb:729:in `rescue in transmit'
/opt/theforeman/tfm/root/usr/share/gems/gems/rest-client-2.0.1/lib/restclient/request.rb:642:in `transmit'
/opt/theforeman/tfm/root/usr/share/gems/gems/rest-client-2.0.1/lib/restclient/request.rb:145:in `execute'
/opt/theforeman/tfm/root/usr/share/gems/gems/rest-client-2.0.1/lib/restclient/request.rb:52:in `execute'
/opt/theforeman/tfm/root/usr/share/gems/gems/rest-client-2.0.1/lib/restclient/resource.rb:51:in `get'
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.7.0.rc1.2/app/lib/katello/resources/candlepin/upstream_pool.rb:12:in `get'
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.7.0.rc1.2/app/models/katello/upstream_pool.rb:16:in `fetch_pools'
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.7.0.rc1.2/app/controllers/katello/api/v2/upstream_subscriptions_controller.rb:26:in `index'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_controller/metal/basic_implicit_render.rb:4:in `send_action'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/abstract_controller/base.rb:186:in `process_action'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_controller/metal/rendering.rb:30:in `process_action'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/abstract_controller/callbacks.rb:20:in `block in process_action'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.6/lib/active_support/callbacks.rb:108:in `block in run_callbacks'
/usr/share/foreman/app/controllers/api/v2/base_controller.rb:162:in `disable_json_root'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.6/lib/active_support/callbacks.rb:117:in `block in run_callbacks'
/usr/share/foreman/app/controllers/concerns/application_shared.rb:15:in `set_timezone'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.6/lib/active_support/callbacks.rb:117:in `block in run_callbacks'
/usr/share/foreman/app/models/concerns/foreman/thread_session.rb:32:in `clear_thread'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.6/lib/active_support/callbacks.rb:117:in `block in run_callbacks'
/usr/share/foreman/app/controllers/concerns/foreman/controller/topbar_sweeper.rb:12:in `set_topbar_sweeper_controller'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.6/lib/active_support/callbacks.rb:117:in `block in run_callbacks'
/opt/theforeman/tfm/root/usr/share/gems/gems/audited-4.7.0/lib/audited/sweeper.rb:14:in `around'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.6/lib/active_support/callbacks.rb:117:in `block in run_callbacks'
/opt/theforeman/tfm/root/usr/share/gems/gems/audited-4.7.0/lib/audited/sweeper.rb:14:in `around'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.6/lib/active_support/callbacks.rb:117:in `block in run_callbacks'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.6/lib/active_support/callbacks.rb:135:in `run_callbacks'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/abstract_controller/callbacks.rb:19:in `process_action'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_controller/metal/rescue.rb:20:in `process_action'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_controller/metal/instrumentation.rb:32:in `block in process_action'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.6/lib/active_support/notifications.rb:166:in `block in instrument'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.6/lib/active_support/notifications/instrumenter.rb:21:in `instrument'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.6/lib/active_support/notifications.rb:166:in `instrument'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_controller/metal/instrumentation.rb:30:in `process_action'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_controller/metal/params_wrapper.rb:252:in `process_action'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activerecord-5.1.6/lib/active_record/railties/controller_runtime.rb:22:in `process_action'
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.7.0.rc1.2/app/controllers/katello/concerns/api/api_controller.rb:39:in `process_action'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/abstract_controller/base.rb:124:in `process'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionview-5.1.6/lib/action_view/rendering.rb:30:in `process'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_controller/metal.rb:189:in `dispatch'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_controller/metal.rb:253:in `dispatch'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/routing/route_set.rb:49:in `dispatch'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/routing/route_set.rb:31:in `serve'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/routing/mapper.rb:16:in `block in <class:Constraints>'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/routing/mapper.rb:46:in `serve'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/journey/router.rb:50:in `block in serve'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/journey/router.rb:33:in `each'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/journey/router.rb:33:in `serve'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/routing/route_set.rb:844:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/railties-5.1.6/lib/rails/engine.rb:522:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/railties-5.1.6/lib/rails/railtie.rb:185:in `public_send'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/railties-5.1.6/lib/rails/railtie.rb:185:in `method_missing'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/routing/mapper.rb:17:in `block in <class:Constraints>'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/routing/mapper.rb:46:in `serve'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/journey/router.rb:50:in `block in serve'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/journey/router.rb:33:in `each'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/journey/router.rb:33:in `serve'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/routing/route_set.rb:844:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/static.rb:125:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/static.rb:125:in `call'
/opt/theforeman/tfm/root/usr/share/gems/gems/apipie-rails-0.5.7/lib/apipie/static_dispatcher.rb:65:in `call'
/opt/theforeman/tfm/root/usr/share/gems/gems/apipie-rails-0.5.7/lib/apipie/extractor/recorder.rb:136:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/static.rb:125:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/static.rb:125:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/static.rb:125:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/static.rb:125:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/static.rb:125:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/static.rb:125:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/static.rb:125:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/static.rb:125:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/static.rb:125:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/static.rb:125:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/static.rb:125:in `call'
/usr/share/foreman/lib/middleware/telemetry.rb:9:in `call'
/opt/theforeman/tfm/root/usr/share/gems/gems/apipie-rails-0.5.7/lib/apipie/middleware/checksum_in_headers.rb:27:in `call'
/usr/share/foreman/lib/middleware/catch_json_parse_errors.rb:8:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/rack-2.0.3/lib/rack/etag.rb:25:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/rack-2.0.3/lib/rack/conditional_get.rb:25:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/rack-2.0.3/lib/rack/head.rb:12:in `call'
/usr/share/foreman/lib/middleware/logging_context.rb:23:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/rack-2.0.3/lib/rack/session/abstract/id.rb:232:in `context'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/rack-2.0.3/lib/rack/session/abstract/id.rb:226:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/cookies.rb:613:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/callbacks.rb:26:in `block in call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.6/lib/active_support/callbacks.rb:97:in `run_callbacks'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/callbacks.rb:24:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/debug_exceptions.rb:59:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/show_exceptions.rb:31:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/railties-5.1.6/lib/rails/rack/logger.rb:36:in `call_app'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/railties-5.1.6/lib/rails/rack/logger.rb:26:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/sprockets-rails-3.2.1/lib/sprockets/rails/quiet_assets.rb:13:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/remote_ip.rb:79:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/request_id.rb:25:in `call'
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.7.0.rc1.2/lib/katello/prevent_json_parsing.rb:12:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/rack-2.0.3/lib/rack/method_override.rb:22:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/rack-2.0.3/lib/rack/runtime.rb:22:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.6/lib/active_support/cache/strategy/local_cache_middleware.rb:27:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/executor.rb:12:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/static.rb:125:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/actionpack-5.1.6/lib/action_dispatch/middleware/static.rb:125:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/rack-2.0.3/lib/rack/sendfile.rb:111:in `call'
/opt/theforeman/tfm/root/usr/share/gems/gems/secure_headers-5.0.5/lib/secure_headers/middleware.rb:13:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/railties-5.1.6/lib/rails/engine.rb:522:in `call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/railties-5.1.6/lib/rails/railtie.rb:185:in `public_send'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/railties-5.1.6/lib/rails/railtie.rb:185:in `method_missing'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/rack-2.0.3/lib/rack/urlmap.rb:68:in `block in call'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/rack-2.0.3/lib/rack/urlmap.rb:53:in `each'
/opt/theforeman/tfm-ror51/root/usr/share/gems/gems/rack-2.0.3/lib/rack/urlmap.rb:53:in `call'
/usr/share/gems/gems/passenger-4.0.18/lib/phusion_passenger/rack/thread_handler_extension.rb:77:in `process_request'
/usr/share/gems/gems/passenger-4.0.18/lib/phusion_passenger/request_handler/thread_handler.rb:140:in `accept_and_process_next_request'
/usr/share/gems/gems/passenger-4.0.18/lib/phusion_passenger/request_handler/thread_handler.rb:108:in `main_loop'
/usr/share/gems/gems/passenger-4.0.18/lib/phusion_passenger/request_handler.rb:441:in `block (3 levels) in start_threads'
/opt/theforeman/tfm/root/usr/share/gems/gems/logging-2.2.2/lib/logging/diagnostic_context.rb:474:in `block in create_with_logging_context'
2018-07-01T23:51:52 [I|app|76bb5] Completed 500 Internal Server Error in 4850ms (Views: 0.2ms | ActiveRecord: 16.2ms)
2018-07-01T23:51:52 [I|app|] Started POST "/foreman_tasks/api/tasks/bulk_search" for 10.10.120.14 at 2018-07-01 23:51:52 -0400
2018-07-01T23:51:52 [I|app|94996] Processing by ForemanTasks::Api::TasksController#bulk_search as JSON
2018-07-01T23:51:52 [I|app|94996]   Parameters: {"searches"=>[{"search_id"=>"activeManifestTasksSearch", "type"=>"all", "active_only"=>true, "action_types"=>["Actions::Katello::Organization::ManifestImport", "Actions::Katello::Organization::ManifestRefresh", "Actions::Katello::Organization::ManifestDelete", "Actions::Katello::UpstreamSubscriptions::BindEntitlements", "Actions::Katello::UpstreamSubscriptions::UpdateEntitlement", "Actions::Katello::UpstreamSubscriptions::RemoveEntitlements"]}], "task"=>{}}

Expected results:

No errors

Additional info:

Once again, not sure if this is an issue elsewhere with pagination or not.
Comment 7 Satellite Program 2018-07-06 18:26:58 UTC 
Upstream bug assigned to cduryee
Comment 8 Satellite Program 2018-07-06 18:27:01 UTC 
Upstream bug assigned to cduryee
Comment 9 Satellite Program 2018-07-08 14:28:45 UTC 
Moving this bug to POST for triage into Satellite 6 since the upstream issue http://projects.theforeman.org/issues/24187 has been resolved.
Comment 10 Kedar Bidarkar 2018-07-16 08:53:18 UTC 
USed the manifest and uploaded it as mentioned in comment 3,

Changed the subs to show 50 entries and scrolled bottom to top of the page.

VERIFIED with sat6.4.0-snap-12.0
Comment 12 Bryan Kearney 2018-10-16 19:35:09 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2018:2927
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