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Bug 1597435

Summary: [BACKPORT] Cinder service is failing on NetApp with SVM admin scoped account
Product: Red Hat OpenStack Reporter: David Vallee Delisle <dvd>
Component: openstack-cinderAssignee: Eric Harney <eharney>
Status: CLOSED ERRATA QA Contact: Avi Avraham <aavraham>
Severity: urgent Docs Contact: Kim Nylander <knylande>
Priority: urgent    
Version: 12.0 (Pike)CC: akaris, dcadzow, eharney, mschuppe, pablo.iranzo, pgrist, pmannidi, scohen, srevivo, tquinlan, tshefi
Target Milestone: zstreamKeywords: FeatureBackport, OtherQA, Triaged, ZStream
Target Release: 12.0 (Pike)Flags: tshefi: automate_bug-
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: openstack-cinder-11.1.0-15.el7ost Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2018-12-05 18:49:12 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description David Vallee Delisle 2018-07-02 22:57:01 UTC 
Description of problem:
Cinder service is failing below:

2018-07-02 22:16:08.453 668547 ERROR cinder.volume.drivers.netapp.dataontap.performance.perf_cmode Traceback (most recent call last):
2018-07-02 22:16:08.453 668547 ERROR cinder.volume.drivers.netapp.dataontap.performance.perf_cmode   File "/usr/lib/python2.7/site-packages/cinder/volume/drivers/netapp/dataontap/performance/perf_cmode.py", line 46, in _init_counter_info
2018-07-02 22:16:08.453 668547 ERROR cinder.volume.drivers.netapp.dataontap.performance.perf_cmode     'avg_processor_busy'))
2018-07-02 22:16:08.453 668547 ERROR cinder.volume.drivers.netapp.dataontap.performance.perf_cmode   File "/usr/lib/python2.7/site-packages/cinder/volume/drivers/netapp/dataontap/performance/perf_base.py", line 224, in _get_base_counter_name
2018-07-02 22:16:08.453 668547 ERROR cinder.volume.drivers.netapp.dataontap.performance.perf_cmode     object_name, counter_name)
2018-07-02 22:16:08.453 668547 ERROR cinder.volume.drivers.netapp.dataontap.performance.perf_cmode   File "/usr/lib/python2.7/site-packages/cinder/utils.py", line 830, in trace_method_logging_wrapper
2018-07-02 22:16:08.453 668547 ERROR cinder.volume.drivers.netapp.dataontap.performance.perf_cmode     return f(*args, **kwargs)
2018-07-02 22:16:08.453 668547 ERROR cinder.volume.drivers.netapp.dataontap.performance.perf_cmode   File "/usr/lib/python2.7/site-packages/cinder/volume/drivers/netapp/dataontap/client/client_base.py", line 289, in get_performance_counter_info
2018-07-02 22:16:08.453 668547 ERROR cinder.volume.drivers.netapp.dataontap.performance.perf_cmode     enable_tunneling=False)
2018-07-02 22:16:08.453 668547 ERROR cinder.volume.drivers.netapp.dataontap.performance.perf_cmode   File "/usr/lib/python2.7/site-packages/cinder/utils.py", line 830, in trace_method_logging_wrapper
2018-07-02 22:16:08.453 668547 ERROR cinder.volume.drivers.netapp.dataontap.performance.perf_cmode     return f(*args, **kwargs)
2018-07-02 22:16:08.453 668547 ERROR cinder.volume.drivers.netapp.dataontap.performance.perf_cmode   File "/usr/lib/python2.7/site-packages/cinder/volume/drivers/netapp/dataontap/client/client_base.py", line 90, in send_request
2018-07-02 22:16:08.453 668547 ERROR cinder.volume.drivers.netapp.dataontap.performance.perf_cmode     return self.connection.invoke_successfully(request, enable_tunneling)
2018-07-02 22:16:08.453 668547 ERROR cinder.volume.drivers.netapp.dataontap.performance.perf_cmode   File "/usr/lib/python2.7/site-packages/cinder/volume/drivers/netapp/dataontap/client/api.py", line 222, in invoke_successfully
2018-07-02 22:16:08.453 668547 ERROR cinder.volume.drivers.netapp.dataontap.performance.perf_cmode     raise NaApiError(code, msg)
2018-07-02 22:16:08.453 668547 ERROR cinder.volume.drivers.netapp.dataontap.performance.perf_cmode NaApiError: NetApp API failed. Reason - 13001:Object "system:constituent" was not found.

This issue appears to be fixed in cinder 11.1.1 [1]. As such we are requesting packages if a backport has been created for OSP 12.

Thank You,

[1]
https://bugs.launchpad.net/cinder/+bug/1694579
https://docs.openstack.org/releasenotes/cinder/pike.html

Version-Release number of selected component (if applicable):

openstack-cinder-11.1.0-1.el7ost.noarch

How reproducible:
All the time
Comment 1 Red Hat Bugzilla Rules Engine 2018-07-02 23:30:42 UTC 
This bugzilla has been removed from the release since it has not been triaged, and needs to be reviewed for targeting another release.
Comment 17 Tzach Shefi 2018-12-05 14:20:20 UTC 
NetApp backend specific issue,
Not going to invest automation effort on close loop case.
Comment 19 errata-xmlrpc 2018-12-05 18:49:12 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2018:3785