Bug 1607604 - [abrt] gnome-shell: INT_cairo_image_surface_get_height(): gnome-shell killed by SIGSEGV
Summary: [abrt] gnome-shell: INT_cairo_image_surface_get_height(): gnome-shell killed ...
Keywords:
Status: CLOSED EOL
Alias: None
Product: Fedora
Classification: Fedora
Component: gnome-shell
Version: 28
Hardware: x86_64
OS: Unspecified
low
low
Target Milestone: ---
Assignee: Owen Taylor
QA Contact: Fedora Extras Quality Assurance
URL: https://retrace.fedoraproject.org/faf...
Whiteboard: abrt_hash:755702ba767feb9163569bb7b4c...
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2018-07-23 19:51 UTC by Eduardo Dimas
Modified: 2019-05-28 23:43 UTC (History)
5 users (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed: 2019-05-28 23:43:58 UTC
Type: ---
Embargoed:


Attachments (Terms of Use)
File: backtrace (59.04 KB, text/plain)
2018-07-23 19:51 UTC, Eduardo Dimas
no flags Details
File: cgroup (195 bytes, text/plain)
2018-07-23 19:51 UTC, Eduardo Dimas
no flags Details
File: core_backtrace (27.52 KB, text/plain)
2018-07-23 19:51 UTC, Eduardo Dimas
no flags Details
File: cpuinfo (1.18 KB, text/plain)
2018-07-23 19:51 UTC, Eduardo Dimas
no flags Details
File: dso_list (25.81 KB, text/plain)
2018-07-23 19:51 UTC, Eduardo Dimas
no flags Details
File: environ (3.86 KB, text/plain)
2018-07-23 19:51 UTC, Eduardo Dimas
no flags Details
File: exploitable (82 bytes, text/plain)
2018-07-23 19:51 UTC, Eduardo Dimas
no flags Details
File: limits (1.29 KB, text/plain)
2018-07-23 19:52 UTC, Eduardo Dimas
no flags Details
File: maps (181.02 KB, text/plain)
2018-07-23 19:52 UTC, Eduardo Dimas
no flags Details
File: mountinfo (3.78 KB, text/plain)
2018-07-23 19:52 UTC, Eduardo Dimas
no flags Details
File: open_fds (10.85 KB, text/plain)
2018-07-23 19:52 UTC, Eduardo Dimas
no flags Details
File: proc_pid_status (1.32 KB, text/plain)
2018-07-23 19:52 UTC, Eduardo Dimas
no flags Details
File: var_log_messages (12.40 KB, text/plain)
2018-07-23 19:52 UTC, Eduardo Dimas
no flags Details

Description Eduardo Dimas 2018-07-23 19:51:49 UTC
Description of problem:
This issue became more frecuently in the last days. What I have 70% of times when I try to unlock the computer gnome-crash appears, even today if I try to make an screenshot the gnome-crash is happening. 
Some coworkers mentioned me that they got the same issue and they suspect of the nonstable network connection here on customer premises is the reason. Now these is the most acceptable theory to me but I can reproduce the enviroment yet.

Hopefully gnome-guys give a check to this issue. 

Version-Release number of selected component:
gnome-shell-3.28.3-1.fc28

Additional info:
reporter:       libreport-2.9.5
backtrace_rating: 4
cmdline:        /usr/bin/gnome-shell
crash_function: INT_cairo_image_surface_get_height
executable:     /usr/bin/gnome-shell
journald_cursor: s=b55bcbc650984424adfca1e5228c75a5;i=c4a5;b=47647bae22b641e9b92f08e610d25d47;m=32f3468fd;t=571af9a172072;x=29120f0d05a29522
kernel:         4.17.7-200.fc28.x86_64
rootdir:        /
runlevel:       N 5
type:           CCpp
uid:            1000

Truncated backtrace:
Thread no. 1 (4 frames)
 #0 INT_cairo_image_surface_get_height at cairo-image-surface.c:639
 #1 write_screenshot_thread at ../src/shell-screenshot.c:192
 #2 g_task_thread_pool_thread at gtask.c:1331
 #4 g_thread_proxy at gthread.c:784

Potential duplicate: bug 1565244

Comment 1 Eduardo Dimas 2018-07-23 19:51:53 UTC
Created attachment 1470054 [details]
File: backtrace

Comment 2 Eduardo Dimas 2018-07-23 19:51:54 UTC
Created attachment 1470055 [details]
File: cgroup

Comment 3 Eduardo Dimas 2018-07-23 19:51:55 UTC
Created attachment 1470056 [details]
File: core_backtrace

Comment 4 Eduardo Dimas 2018-07-23 19:51:56 UTC
Created attachment 1470057 [details]
File: cpuinfo

Comment 5 Eduardo Dimas 2018-07-23 19:51:57 UTC
Created attachment 1470058 [details]
File: dso_list

Comment 6 Eduardo Dimas 2018-07-23 19:51:58 UTC
Created attachment 1470059 [details]
File: environ

Comment 7 Eduardo Dimas 2018-07-23 19:51:59 UTC
Created attachment 1470060 [details]
File: exploitable

Comment 8 Eduardo Dimas 2018-07-23 19:52:00 UTC
Created attachment 1470061 [details]
File: limits

Comment 9 Eduardo Dimas 2018-07-23 19:52:01 UTC
Created attachment 1470062 [details]
File: maps

Comment 10 Eduardo Dimas 2018-07-23 19:52:02 UTC
Created attachment 1470063 [details]
File: mountinfo

Comment 11 Eduardo Dimas 2018-07-23 19:52:03 UTC
Created attachment 1470064 [details]
File: open_fds

Comment 12 Eduardo Dimas 2018-07-23 19:52:04 UTC
Created attachment 1470065 [details]
File: proc_pid_status

Comment 13 Eduardo Dimas 2018-07-23 19:52:05 UTC
Created attachment 1470066 [details]
File: var_log_messages

Comment 14 Slavic 2018-08-21 09:50:01 UTC
Similar problem has been detected:

PhpStorm with a CSS file open. Clicking the small color button (in the line numbers area) which is supposed to bring up a color chooser popup repeatedly crashes gnome shell.

reporter:       libreport-2.9.5
backtrace_rating: 4
cmdline:        /usr/bin/gnome-shell
crash_function: INT_cairo_image_surface_get_height
executable:     /usr/bin/gnome-shell
journald_cursor: s=06bd64034bea4913a625442f5eecc36c;i=2ee3a;b=56e567929ded428b8d1a2453921fdfb9;m=1c7d3b83;t=573eeca232af6;x=874d8ba63265c098
kernel:         4.17.14-202.fc28.x86_64
package:        gnome-shell-3.28.3-1.fc28
reason:         gnome-shell killed by SIGSEGV
rootdir:        /
runlevel:       N 5
type:           CCpp
uid:            1000

Comment 15 Slavic 2018-08-21 09:53:41 UTC
To be noted that in my case this only happens under Wayland.

Comment 16 Samuele Veneruso 2019-02-27 14:28:32 UTC
Similar problem has been detected as Slavic with Webstorm

Comment 17 Ben Cotton 2019-05-02 19:49:27 UTC
This message is a reminder that Fedora 28 is nearing its end of life.
On 2019-May-28 Fedora will stop maintaining and issuing updates for
Fedora 28. It is Fedora's policy to close all bug reports from releases
that are no longer maintained. At that time this bug will be closed as
EOL if it remains open with a Fedora 'version' of '28'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version' 
to a later Fedora version.

Thank you for reporting this issue and we are sorry that we were not 
able to fix it before Fedora 28 is end of life. If you would still like 
to see this bug fixed and are able to reproduce it against a later version 
of Fedora, you are encouraged  change the 'version' to a later Fedora 
version prior this bug is closed as described in the policy above.

Although we aim to fix as many bugs as possible during every release's 
lifetime, sometimes those efforts are overtaken by events. Often a 
more recent Fedora release includes newer upstream software that fixes 
bugs or makes them obsolete.

Comment 18 Ben Cotton 2019-05-28 23:43:58 UTC
Fedora 28 changed to end-of-life (EOL) status on 2019-05-28. Fedora 28 is
no longer maintained, which means that it will not receive any further
security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of
Fedora please feel free to reopen this bug against that version. If you
are unable to reopen this bug, please file a new report against the
current release. If you experience problems, please add a comment to this
bug.

Thank you for reporting this bug and we are sorry it could not be fixed.


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