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Bug 1608444 - abrt fails to generate sosreport due to invalid plugin 'general'
Summary: abrt fails to generate sosreport due to invalid plugin 'general'
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: abrt
Version: 7.6
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: rc
: ---
Assignee: abrt
QA Contact: Martin Kyral
URL:
Whiteboard:
Depends On:
Blocks: 1846272
TreeView+ depends on / blocked
 
Reported: 2018-07-25 14:26 UTC by Martin Kyral
Modified: 2020-06-11 09:15 UTC (History)
2 users (show)

Fixed In Version: abrt-2.1.11-52.el7
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
: 1846272 (view as bug list)
Environment:
Last Closed: 2018-10-30 11:41:45 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2018:3285 0 None None None 2018-10-30 11:42:03 UTC

Description Martin Kyral 2018-07-25 14:26:43 UTC
Description of problem:
sosreport is not being generated by abrt because the 'general' plugin ceased to exist in sos and sos can't handle the situation a better way than just exit. Below is how sosreport runs (copy&poaste from /etc/libreport/events.d/abrt_event.conf):

# sosreport --tmp-dir "$DUMP_DIR" --batch \
>                 --only=anaconda --only=boot --only=devicemapper \
>                 --only=filesys --only=hardware --only=kernel --only=libraries \
>                 --only=memory --only=networking --only=nfsserver --only=pam \
>                 --only=process --only=rpm -k rpm.rpmva=off --only=ssh \
>                 --only=services --only=yum --only=general --only=x11 \
>                 --only=cups --only=logs --only=grub2 --only=cron --only=pci \
>                 --only=auditd --only=selinux --only=lvm2 --only=sar \
>                 --only=processor

sosreport (version 3.6)

a non-existing plugin (general) was specified in the command line
#

When the --olny=general option is removed from the commandline, sosreport is generated. Anyways, some data is missing so it would 

Version-Release number of selected component (if applicable):
abrt-2.1.11-51.el7

How reproducible:
Always

Steps to Reproduce:
1. let abrt process a crash
2.
3.

Actual results:
sosreport missing


Expected results:
sosreport present

Additional info:

Comment 1 Matej Marušák 2018-07-26 06:27:37 UTC
Yeah, it seems that we had been warned https://bugzilla.redhat.com/show_bug.cgi?id=927198#c6 :) 

We need to decide if we use default settings of sosreport
, which enable 107 plugins, run for 85s and create archive of size 18M, or use our own settings, which enable 27 plugins, run for 25s and create archive of size 12M . (These numbers are from my machine, it may differ significantly on different machine).

It would be also nice to find out, what was in that `general` option.

Comment 2 Miroslav Suchý 2018-08-17 14:04:47 UTC
The plugin "general" has been split into several others plugins:
https://github.com/sosreport/sos/commit/971b9581779da20384f0a4d8de5177c0b87d6892

So instead "--only=general" we should run: "--only=date --only=host"

Comment 7 errata-xmlrpc 2018-10-30 11:41:45 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2018:3285


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