Created attachment 1471134 [details] Output of the command alsa-info.sh Description of problem: Fedora 28 doesn't recognize the audio combo jack in the Dell 5289 laptop. When I connect my headphones to the audio combo jack the headphones are not recognized in GNOME Setting -> sound or in AlsaMixer. Version-Release number of selected component (if applicable): Fedora: 28 GNOME: 3.28.2 PulseAudio: 12.2 (-rebootstrapped) AlsaMixer: 1.1.16 How reproducible: Always (I guess). Steps to Reproduce: 1. Buy the Dell 5289 laptop ;-). 2. Install Fedora 28. 3. Connect headphones with the audio combo jack. 4. Play music. Actual results: * The headphones are not recognized as a device in GNOME Settings -> Sound. * The headphones are not recognized in AlsMixer. * No music is played through the audio jack. Expected results: * The headphones are recognized as a device in GNOME Settings -> Sound. * The headphones are recognized as a device in AlsaMixer. * Music is played through the audio jack. Additional info: Not yet.
I followed the steps as described on the page 'How to debug sound problems'(https://fedoraproject.org/wiki/How_to_debug_sound_problems) on the Fedora Wiki. Hardware information The file 'also-info.txt' is attached to this bug report. Is it PulseAudio? When I remove PulseAudio the audio jack is still not recognized. Mixer settings When I run alsamixer -c0 the audio jack is not recognized. Model parameter The Subsystem ID of my sound card is 1028:07aa. When is search " '1028:07aa' alsa " I get one result: https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/660052 The bug (on Ubuntu) is still open and doesn't provide a 'model= parameter'.
Let me know if I can help you to fix this bug!
I upgraded my system to Fedora 29 and the audio Jack is still not recognized. Let me know if there is something that I could do.
Reaching out to report this to pulseaudio upstream is likely the best thing to do. mailing list https://lists.freedesktop.org/mailman/listinfo/pulseaudio-discuss and/or formally file a bug: https://gitlab.freedesktop.org/pulseaudio/pulseaudio/issues
Hello Rex, Thanks, I will do that! J. Verhoeckx
This is probably an alsa problem first, can you any of the events when you do: sudo evtest You should get a list of all events like this: sudo evtest No device specified, trying to scan all of /dev/input/event* Available devices: /dev/input/event0: Power Button /dev/input/event1: Power Button /dev/input/event2: Video Bus /dev/input/event3: Gaming KB Gaming KB /dev/input/event4: Gaming KB Gaming KB System Control /dev/input/event5: Gaming KB Gaming KB Consumer Control /dev/input/event6: Gaming KB Gaming KB Keyboard /dev/input/event7: Logitech USB Optical Mouse /dev/input/event8: Eee PC WMI hotkeys /dev/input/event9: HDA Intel PCH Front Mic /dev/input/event10: HDA Intel PCH Rear Mic /dev/input/event11: HDA Intel PCH Line /dev/input/event12: HDA Intel PCH Line Out /dev/input/event13: HDA Intel PCH Front Headphone /dev/input/event14: HD Pro Webcam C920 Select the device event number [0-14]: Can you paste the output here? Check if your audio jack is in the list.
Hello Wim Taymans, Sorry but in the meanwhile I got a different laptop and upgraded my system to Fedora Silverblue 30. On my new system (Dell XPS 13) the audio jack is luckily correctly recognized. So you can close this bug report. Yours sincerely, Scott Trakker
This message is a reminder that Fedora 29 is nearing its end of life. Fedora will stop maintaining and issuing updates for Fedora 29 on 2019-11-26. It is Fedora's policy to close all bug reports from releases that are no longer maintained. At that time this bug will be closed as EOL if it remains open with a Fedora 'version' of '29'. Package Maintainer: If you wish for this bug to remain open because you plan to fix it in a currently maintained version, simply change the 'version' to a later Fedora version. Thank you for reporting this issue and we are sorry that we were not able to fix it before Fedora 29 is end of life. If you would still like to see this bug fixed and are able to reproduce it against a later version of Fedora, you are encouraged change the 'version' to a later Fedora version prior this bug is closed as described in the policy above. Although we aim to fix as many bugs as possible during every release's lifetime, sometimes those efforts are overtaken by events. Often a more recent Fedora release includes newer upstream software that fixes bugs or makes them obsolete.
Fedora 29 changed to end-of-life (EOL) status on 2019-11-26. Fedora 29 is no longer maintained, which means that it will not receive any further security or bug fix updates. As a result we are closing this bug. If you can reproduce this bug against a currently maintained version of Fedora please feel free to reopen this bug against that version. If you are unable to reopen this bug, please file a new report against the current release. If you experience problems, please add a comment to this bug. Thank you for reporting this bug and we are sorry it could not be fixed.