Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 1610371 - Candlepin stops sending messages to katello, resulting in subscription info not being updated in Satellite
Summary: Candlepin stops sending messages to katello, resulting in subscription info n...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Candlepin
Version: 6.4
Hardware: Unspecified
OS: Unspecified
high
medium
Target Milestone: 6.4.0
Assignee: Kevin Howell
QA Contact: Perry Gagne
URL:
Whiteboard:
Depends On: 1624447 1624449
Blocks:
TreeView+ depends on / blocked
 
Reported: 2018-07-31 13:43 UTC by Perry Gagne
Modified: 2019-11-05 23:31 UTC (History)
6 users (show)

Fixed In Version: candlepin-2.4.7-1
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
: 1624446 1624447 1624449 (view as bug list)
Environment:
Last Closed: 2018-10-16 19:01:49 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
VDC showing correctly. (103.61 KB, image/png)
2018-08-07 16:02 UTC, Stephen Benjamin
no flags Details


Links
System ID Private Priority Status Summary Last Updated
Foreman Issue Tracker 24681 0 None None None 2018-08-22 08:52:09 UTC

Comment 4 Stephen Benjamin 2018-08-07 16:02:25 UTC
Created attachment 1474035 [details]
VDC showing correctly.

Comment 6 Stephen Benjamin 2018-08-07 18:07:34 UTC
Closing as WORKSFORME, as Perry and I talked on IRC and neither of us can reproduce this anymore.

Comment 11 Walden Raines 2018-08-22 08:52:08 UTC
Created redmine issue https://projects.theforeman.org/issues/24681 from this bug

Comment 13 Kevin Howell 2018-08-31 15:38:21 UTC
Also appears to affect 6.3. The cause is: for bug 1564087, we set the global connection overall connection TTL for connections in HornetQ/Artemis to 24 hours. However, in HornetQ 2.4.7 (in 6.3) and Artemis (Candlepin master), the "invm" connection type that we use does not use a connection ttl by default, and does not behave well when it is set globally.

Comment 14 Patrick Creech 2018-09-24 14:46:36 UTC
snap 23, not 63

Comment 16 Bryan Kearney 2018-10-16 19:01:49 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2018:2927


Note You need to log in before you can comment on or make changes to this bug.