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Bug 1610371

Summary: Candlepin stops sending messages to katello, resulting in subscription info not being updated in Satellite
Product: Red Hat Satellite Reporter: Perry Gagne <pgagne>
Component: CandlepinAssignee: Kevin Howell <khowell>
Status: CLOSED ERRATA QA Contact: Perry Gagne <pgagne>
Severity: medium Docs Contact:
Priority: high    
Version: 6.4CC: jsherril, khowell, pcreech, pgagne, stbenjam, walden
Target Milestone: 6.4.0Keywords: Regression, Reopened, Triaged
Target Release: Unused   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: candlepin-2.4.7-1 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of:
: 1624446 1624447 1624449 (view as bug list) Environment:
Last Closed: 2018-10-16 19:01:49 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On: 1624447, 1624449    
Bug Blocks:    
Attachments:
Description Flags
VDC showing correctly. none

Comment 4 Stephen Benjamin 2018-08-07 16:02:25 UTC
Created attachment 1474035 [details]
VDC showing correctly.

Comment 6 Stephen Benjamin 2018-08-07 18:07:34 UTC
Closing as WORKSFORME, as Perry and I talked on IRC and neither of us can reproduce this anymore.

Comment 11 Walden Raines 2018-08-22 08:52:08 UTC
Created redmine issue https://projects.theforeman.org/issues/24681 from this bug

Comment 13 Kevin Howell 2018-08-31 15:38:21 UTC
Also appears to affect 6.3. The cause is: for bug 1564087, we set the global connection overall connection TTL for connections in HornetQ/Artemis to 24 hours. However, in HornetQ 2.4.7 (in 6.3) and Artemis (Candlepin master), the "invm" connection type that we use does not use a connection ttl by default, and does not behave well when it is set globally.

Comment 14 Patrick Creech 2018-09-24 14:46:36 UTC
snap 23, not 63

Comment 16 Bryan Kearney 2018-10-16 19:01:49 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2018:2927