Bug 1619165 - Error while provisioning an instance using OpenStack Cloud Provider
Summary: Error while provisioning an instance using OpenStack Cloud Provider
Keywords:
Status: CLOSED DUPLICATE of bug 1610736
Alias: None
Product: Red Hat CloudForms Management Engine
Classification: Red Hat
Component: Provisioning
Version: 5.10.0
Hardware: All
OS: All
unspecified
high
Target Milestone: GA
: cfme-future
Assignee: Marek Aufart
QA Contact: Dave Johnson
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2018-08-20 08:47 UTC by Angelina Vasileva
Modified: 2018-08-20 19:16 UTC (History)
6 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2018-08-20 19:16:06 UTC
Category: ---
Cloudforms Team: Openstack
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
error_msg (43.51 KB, image/png)
2018-08-20 08:47 UTC, Angelina Vasileva
no flags Details

Description Angelina Vasileva 2018-08-20 08:47:08 UTC
Created attachment 1477099 [details]
error_msg

Description of problem:
Error while provisioning an instance using OpenStack Cloud Provider (undefined method `name' for nil:NilClass).

Version-Release number of selected component (if applicable):
5.10.0.8.20180801220537_afb552b

How reproducible:
always

Steps to Reproduce:
0. Create OpenStack Cloud Provider
1. Go to Compute -> Clouds -> Instances
2. Click Lifecycle and select Provision Instances
3. Select the image to base the new instance on (tested on fedora27_cloud and ubuntu-18.04), click Continue
4. Fill in information on tabs:
  4.1. Request: fill only mandatory field e-mail
  4.2. Purpose: don't check any boxes
  4.3. Catalog: fill only mandatory field Instance name
  4.4. Environment: check the box Choose Automatically
  4.5. Properties: Select Instance Type: m1.medium: 2 CPUs, 4 GB RAM, 40 GB Root Disk 
  4.6. Volumes: don't fill
  4.7. Customize: don't fill
  4.8. Schedule: keep When to Provision as Immediately on Approval
5. Click Submit
6. Go to Services -> Requests 
7. Refresh until the status of request is Error

Actual results:
Error

[EVM] VM [anikifor_new_instance] Step [CheckProvisioned] Status [Error Creating VM] Message [[MiqException::MiqProvisionError]: An error occurred while provisioning Instance anikifor_new_instance: undefined method `name' for nil:NilClass]

Expected results:
New instance is created

Additional info:

Comment 2 Greg McCullough 2018-08-20 12:36:31 UTC
Lina - Can you provide the evm.log which contains the error message and stack trace to help pin-point where the error is happening?

Comment 4 Sam Lucidi 2018-08-20 13:40:16 UTC
This looks like it might be a duplicate of https://bugzilla.redhat.com/show_bug.cgi?id=1610736, which was fixed in 5.10.0.11

Comment 5 Greg Blomquist 2018-08-20 14:10:16 UTC
Sending over to the openstack team to verify it's a dup. 

Sam if you determine this is definitely a dup, go ahead and close it.

Comment 6 Sam Lucidi 2018-08-20 19:16:06 UTC

*** This bug has been marked as a duplicate of bug 1610736 ***


Note You need to log in before you can comment on or make changes to this bug.