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Bug 1619483

Summary: win7 sp1 guest BOSD of 0x0000005c when start system
Product: Red Hat Enterprise Linux 8 Reporter: lcy8686 <lcy1986222>
Component: virtio-winAssignee: ybendito
virtio-win sub component: virtio-win-prewhql QA Contact: Virtualization Bugs <virt-bugs>
Status: CLOSED INSUFFICIENT_DATA Docs Contact:
Severity: unspecified    
Priority: unspecified CC: lcy1986222, lijin, michen, phou, wyu, xiagao, ybendito
Version: 8.0   
Target Milestone: rc   
Target Release: ---   
Hardware: x86_64   
OS: Windows   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2019-02-11 11:32:04 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
dump file rar 1
none
dump file rar 2
none
dump file rar 3 none

Description lcy8686 2018-08-21 02:45:41 UTC
Description of problem:
All vm are setting to timing shutdown. when starting vm, get BOSD of 0x0000005C, restart still get this error. Send shutdown commond and start again , the guest start normally.


Version-Release number of selected component (if applicable):
RHEV-guest-tools-3.5.4
qemu-kvm-rhev-2.1.2-23
seabios-bin-1.7.5


How reproducible:

Probability

Steps to Reproduce:
1./usr/libexec/qemu-kvm -name nce1a042b-f053-419c-86fe-39cd2f47c29a -S -machine rhel6.5.0,accel=kvm,usb=off -cpu SandyBridge,+vmx,hv_relaxed -m 10240 -realtime mlock=off -smp 4,maxcpus=32,sockets=16,cores=2,threads=1 -uuid ce1a042b-f053-419c-86fe-39cd2f47c29a -smbios type=1,manufacturer=SdcOS,product=SdcOS Hypervisor,version=2.1-Alpaca,serial=00000000-0000-0000-0000-AC1F6B625C4C,uuid=ce1a042b-f053-419c-86fe-39cd2f47c29a -no-user-config -nodefaults -chardev socket,id=charmonitor,path=/var/lib/libvirt/qemu/nce1a042b-f053-419c-86fe-39cd2f47c29a.monitor,server,nowait -mon chardev=charmonitor,id=monitor,mode=control -rtc base=2018-08-21T10:32:39,clock=vm,driftfix=slew -global kvm-pit.lost_tick_policy=discard -no-hpet -no-shutdown -boot strict=on -device piix3-usb-uhci,id=usb,bus=pci.0,addr=0x1.0x2 -device virtio-scsi-pci,id=scsi0,bus=pci.0,addr=0x4 -device virtio-serial-pci,id=virtio-serial0,bus=pci.0,addr=0x7 -drive if=none,security_uuid=*********,id=drive-ide0-1-0,readonly=on,format=raw,serial= -device ide-cd,bus=ide.1,unit=0,drive=drive-ide0-1-0,id=ide0-1-0 -drive file=/rhev/data-center/b43257eb-4867-4766-aa05-e00261e98954/145817f8-23b2-4ac7-b37c-ea71930a12c5/images/b30cbe8e-e6b8-4e64-bfe0-db004003bc1d/971bca65-b766-48d9-aa10-3de9687939c7,if=none,security_uuid=*********,id=drive-virtio-disk0,format=qcow2,serial=b30cbe8e-e6b8-4e64-bfe0-db004003bc1d,cache=none,werror=stop,rerror=stop,aio=native -device virtio-blk-pci,scsi=off,bus=pci.0,addr=0x6,drive=drive-virtio-disk0,id=virtio-disk0,bootindex=1 -netdev tap,fd=37,id=hostnet0,vhost=on,vhostfd=38 -device virtio-net-pci,netdev=hostnet0,id=net0,mac=00:1a:4a:36:60:3d,bus=pci.0,addr=0x3 -chardev socket,id=charchannel0,path=/var/lib/libvirt/qemu/channels/ce1a042b-f053-419c-86fe-39cd2f47c29a.com.redhat.rhevm.vdsm,server,nowait -device virtserialport,bus=virtio-serial0.0,nr=1,chardev=charchannel0,id=channel0,name=com.redhat.rhevm.vdsm -chardev socket,id=charchannel1,path=/var/lib/libvirt/qemu/channels/ce1a042b-f053-419c-86fe-39cd2f47c29a.org.qemu.guest_agent.0,server,nowait -device virtserialport,bus=virtio-serial0.0,nr=2,chardev=charchannel1,id=channel1,name=org.qemu.guest_agent.0 -chardev spicevmc,id=charchannel2,name=vdagent -device virtserialport,bus=virtio-serial0.0,nr=3,chardev=charchannel2,id=channel2,name=com.redhat.spice.0 -spice tls-port=5905,addr=0,x509-dir=/etc/pki/vdsm/libvirt-spice,tls-channel=main,tls-channel=display,tls-channel=inputs,tls-channel=cursor,tls-channel=playback,tls-channel=record,tls-channel=smartcard,tls-channel=usbredir,streaming-video=filter,disable-copy-paste-toclient,disable-copy-paste-toguest,disable-agent-file-xfer,seamless-migration=on -k en-us -device qxl-vga,id=video0,ram_size=67108864,vram_size=33554432,vgamem_mb=16,bus=pci.0,addr=0x2 -device intel-hda,id=sound0,bus=pci.0,addr=0x5 -device hda-duplex,id=sound0-codec0,bus=sound0.0,cad=0 -device virtio-balloon-pci,id=balloon0,bus=pci.0,addr=0x8 -msg timestamp=on


windebug dump file:
Loading Dump File [C:\Users\a\Desktop\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available

Symbol search path is: srv*d:\symbolslocal*http://msdl.microsoft.com/download/symbols;D:\symbolslocal
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0xfffff800`03c66000 PsLoadedModuleList = 0xfffff800`03eabe90
Debug session time: Mon Jul 30 09:13:32.602 2018 (UTC + 8:00)
System Uptime: 0 days 0:00:07.696
Loading Kernel Symbols
...............................................................
................................................................
........
Loading User Symbols
PEB is paged out (Peb.Ldr = 00000000`7efdf018).  Type ".hh dbgerr001" for details
Loading unloaded module list
.....
The context is partially valid. Only x86 user-mode context is available.
The wow64exts extension must be loaded to access 32-bit state.
.load wow64exts will do this if you haven't loaded it already.
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck BE, {fffff8800551d210, 28b837161, fffff8800265af70, b}

Page 24a69f not present in the dump file. Type ".hh dbgerr004" for details
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------

16.0: kd:x86> bugcheck
               ^ Operation not supported by current debuggee error in 'bugcheck'
16.0: kd:x86> !bugcheck
No export bugcheck found
16.0: kd:x86> dd
00000000`00000000  ???????? ???????? ???????? ????????
00000000`00000010  ???????? ???????? ???????? ????????
00000000`00000020  ???????? ???????? ???????? ????????
00000000`00000030  ???????? ???????? ???????? ????????
00000000`00000040  ???????? ???????? ???????? ????????
00000000`00000050  ???????? ???????? ???????? ????????
00000000`00000060  ???????? ???????? ???????? ????????
00000000`00000070  ???????? ???????? ???????? ????????
16.0: kd:x86> r
The context is partially valid. Only x86 user-mode context is available.
eax=00000000 ebx=00000000 ecx=00000000 edx=00000000 esi=00000000 edi=00000000
eip=00000000 esp=00000000 ebp=00000000 iopl=0         nv up di pl nz na po nc
cs=0000  ss=0000  ds=0000  es=0000  fs=0000  gs=0000             efl=00000000
00000000`00000000 ??              ???
16.0: kd:x86> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

ATTEMPTED_WRITE_TO_READONLY_MEMORY (be)
An attempt was made to write to readonly memory.  The guilty driver is on the
stack trace (and is typically the current instruction pointer).
When possible, the guilty driver's name (Unicode string) is printed on
the bugcheck screen and saved in KiBugCheckDriver.
Arguments:
Arg1: fffff8800551d210, Virtual address for the attempted write.
Arg2: 000000028b837161, PTE contents.
Arg3: fffff8800265af70, (reserved)
Arg4: 000000000000000b, (reserved)

Debugging Details:
------------------

Page 24a69f not present in the dump file. Type ".hh dbgerr004" for details

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xBE

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to 0000000000000000

STACK_TEXT:  
00000000 00000000 00000000 00000000 00000000 0x0


STACK_COMMAND:  kb

SYMBOL_NAME:  ANALYSIS_INCONCLUSIVE

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Unknown_Module

IMAGE_NAME:  Unknown_Image

DEBUG_FLR_IMAGE_TIMESTAMP:  0

BUCKET_ID:  INVALID_KERNEL_CONTEXT

Followup: MachineOwner
---------




Additional info:

Comment 4 lijin 2018-08-21 07:20:28 UTC
the reported driver version is quite old: RHEV-guest-tools-3.5.4

Could you try with latest one?

Comment 6 Yvugenfi@redhat.com 2018-08-21 08:25:30 UTC
Hello,

Can you please provide the dump file?

At the beginning of the analysis that was added to BZ there is no call stack ("kb" command). 

Thanks!

Comment 7 lcy8686 2018-08-22 01:34:51 UTC
Created attachment 1477761 [details]
dump file rar 1

Comment 8 lcy8686 2018-08-22 02:37:38 UTC
Created attachment 1477783 [details]
dump file rar 2

Comment 9 lcy8686 2018-08-22 03:02:34 UTC
Created attachment 1477787 [details]
dump file rar 3

Comment 10 lcy8686 2018-08-22 03:17:08 UTC
(In reply to Yan Vugenfirer from comment #6)
> Hello,
> 
> Can you please provide the dump file?
> 
> At the beginning of the analysis that was added to BZ there is no call stack
> ("kb" command). 
> 
> Thanks!

I have upload dump file, 3 parts zip files

Thanks!

Comment 12 ybendito 2018-10-18 12:51:15 UTC
Can you please explain what exactly should be done to reproduce the problem? What is meaning of 'All vm are setting to timing shutdown'?

Comment 14 ybendito 2019-02-11 11:30:51 UTC
1. Does not look like original qemu. The dump file shows: "SYSTEM_MANUFACTURER: SdcOS SYSTEM_PRODUCT_NAME: SdcOS Hypervisor SYSTEM_VERSION: 2.1-Alpaca" 
2. Extremely old drivers, build 104 (from 2013)
3. The system is not updated at all (there are a lot of KB fixing problems in original Win7 SP1)
4. Dump is problematic a little, to see something need ".effmach amd64", but anyway the reason of failure is not seen
5. The reporter does not respond, the repro procedure is unclear
6. Suggest to close, if needed open another one with updated drivers and operating system

Comment 15 Red Hat Bugzilla 2023-09-14 04:33:24 UTC
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 1000 days