Description of problem: https://redhat.service-now.com/surl.do?n=INC0777220 When attempting to connect to prometheus on starter-us-west-1 (https://prometheus-openshift-devops-monitor.a3c1.starter-us-west-1.openshiftapps.com/), we see "Application is not available". Looking on the host we see that the prometheus pods are stuck in terminating state: [user@host ~]$ oc get all -n openshift-devops-monitor NAME READY STATUS RESTARTS AGE pod/prometheus-0 1/5 Terminating 86 103d Version-Release number of selected component (if applicable): 3.10.14 Expected results: Prometheus available
For some reason the prometheus container was not properly shut down previously and was in a hung state. It should be ok now.
prometheus pod is running now # oc get all -n openshift-devops-monitor NAME READY STATUS RESTARTS AGE pod/prometheus-0 6/6 Running 0 2d There is another Bug 1624697 filed
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHBA-2019:0026