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Description of problem:
When using fingerprint reader to login, gdm won't show any information about the swipe result, no msg to swipe again, when there was a fail to match fingerprint.
Looking at the log, the pam messages are received but they are not passed to user.
[snip]
gdm-fingerprint][6727]: GdmSessionWorker: 1 new messages received from PAM
gdm-fingerprint][6727]: GdmSessionWorker: username is 'test'
gdm-fingerprint][6727]: GdmSessionWorker: old-username='test' new-username='test'
gdm-fingerprint][6727]: GdmSessionWorker: received pam message of type 4 with payload 'Swipe your finger across the fingerprint reader'
gdm-fingerprint][6727]: GdmSessionWorker: PAM conversation returning 0: Success
gdm-fingerprint][6727]: GdmSessionWorker: 1 new messages received from PAM
gdm-fingerprint][6727]: GdmSessionWorker: username is 'test'
gdm-fingerprint][6727]: GdmSessionWorker: old-username='test' new-username='test'
gdm-fingerprint][6727]: GdmSessionWorker: received pam message of type 3 with payload 'Failed to match fingerprint'
gdm-fingerprint][6727]: GdmSessionWorker: PAM conversation returning 0: Success
gdm-fingerprint][6727]: GdmSessionWorker: 1 new messages received from PAM
gdm-fingerprint][6727]: GdmSessionWorker: username is 'test'
gdm-fingerprint][6727]: GdmSessionWorker: old-username='test' new-username='test'
gdm-fingerprint][6727]: GdmSessionWorker: received pam message of type 4 with payload 'Swipe your finger across the fingerprint reader'
gdm-fingerprint][6727]: GdmSessionWorker: PAM conversation returning 0: Success
gdm-fingerprint][6727]: GdmSessionWorker: 1 new messages received from PAM
gdm-fingerprint][6727]: GdmSessionWorker: username is 'test'
gdm-fingerprint][6727]: GdmSessionWorker: old-username='test' new-username='test'
gdm-fingerprint][6727]: GdmSessionWorker: received pam message of type 3 with payload 'Failed to match fingerprint'
gdm-fingerprint][6727]: GdmSessionWorker: PAM conversation returning 0: Success
gdm-fingerprint][6727]: GdmSessionWorker: 1 new messages received from PAM
gdm-fingerprint][6727]: GdmSessionWorker: username is 'test'
gdm-fingerprint][6727]: GdmSessionWorker: old-username='test' new-username='test'
gdm-fingerprint][6727]: GdmSessionWorker: received pam message of type 4 with payload 'Swipe your finger across the fingerprint reader'
gdm-fingerprint][6727]: GdmSessionWorker: PAM conversation returning 0: Success
gdm-fingerprint][6727]: GdmSessionWorker: 1 new messages received from PAM
gdm-fingerprint][6727]: GdmSessionWorker: username is 'test'
gdm-fingerprint][6727]: GdmSessionWorker: old-username='test' new-username='test'
gdm-fingerprint][6727]: GdmSessionWorker: received pam message of type 3 with payload 'Failed to match fingerprint'
gdm-fingerprint][6727]: GdmSessionWorker: PAM conversation returning 0: Success
gdm-fingerprint][6727]: GdmSessionWorker: authentication returned 7: Authentication failure
gdm-fingerprint][6727]: GdmSessionWorker: uninitializing PAM
gdm-fingerprint][6727]: GdmSessionWorker: jumping to VT 1
Version-Release number of selected component (if applicable):
gdm-3.28.2-7.el7.x86_64
fprintd-0.8.1-1.el7
libfprint-0.8.2-1.el7
gnome-shell-3.28.3-1.el7
Comment 3Ray Strode [halfline]
2018-08-29 13:31:31 UTC
unless you have password authentication disabled, this is by design:
} else if (serviceName == FINGERPRINT_SERVICE_NAME &&
this._haveFingerprintReader) {
// We don't show fingerprint messages directly since it's
// not the main auth serviceā¦
Comment 7RHEL Program Management
2021-02-15 07:42:04 UTC
After evaluating this issue, there are no plans to address it further or fix it in an upcoming release. Therefore, it is being closed. If plans change such that this issue will be fixed in an upcoming release, then the bug can be reopened.