Description of problem: After upgrading from hpoj to hplip I just can't print anything anymore. Version-Release number of selected component (if applicable): cups-1.1.23-15 hplip-0.9.3-8 system-config-printer-0.6.135-1 How reproducible: 100% Steps to Reproduce: 1. Try to print anything using my hp printer Actual results: Nothing. The document print status claims the printout is finished. Expected results: My printer should print! Additional info: It's a locally usb connected hp psc1110, which works fine using hpoj. I tried setting cups to debug mode, attaching log file.
Created attachment 116350 [details] Error log
Did you configure the queue using system-config-printer? If so, please attach the output of 'printconf-tui --Xexport'.
N(In reply to comment #2) > Did you configure the queue using system-config-printer? If so, please attach > the output of 'printconf-tui --Xexport'. No. I can't seem to start printconf at all right now (see #162471), so I configured it using cups web interface. If this is a problem, I guess I'll come back to this once we've solved the abovementioned bug?
What does 'getenforce' say?
(In reply to comment #4) > What does 'getenforce' say? "Disabled" I don't use selinux at all.
Okay, let's see what happens with bug #162471 first.
Ok. Now printconf works again. I can't see the printer at all in printconf though. In the list of printers I get only one item, "hp:/no_device_found". It gets stranger though. Here are the results from hp-probe and hp-info: [~#] hp-probe HP Linux Imaging and Printing System (ver. 0.9.3) Device Detection (Probe) Utility ver. 1.1 Copyright (c) 2003-5 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Device URI Model ------------------------------------------- ------------------ hp:/usb/psc_1100_series?serial=MY378D92CHB0 HP psc_1100_series [~#] hp-info HP Linux Imaging and Printing System (ver. 0.9.3) Device Information Utility ver. 2.8 Copyright (c) 2003-5 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. [WARNING]: Device not specified. Choose device from probed devices connected on bus(es) usb,cups: Using device: hp:/usb/psc_1100_series?serial=MY378D92CHB0 Info for: hp:/usb/psc_1100_series?serial=MY378D92CHB0 [ERROR]: Unable to communicate with device: hp:/usb/psc_1100_series?serial=MY378D92CHB0 [ERROR]: Error opening device. Exiting.
Just in case it makes any difference, here is the output of hp-info in debug mode: [~#] hp-info -l debug HP Linux Imaging and Printing System (ver. 0.9.3) Device Information Utility ver. 2.8 Copyright (c) 2003-5 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. [WARNING]: Device not specified. Choose device from probed devices connected on bus(es) usb,cups: [DEBUG]: Sending: 'msg=probedevicesfiltered\nfilter=none\nbus=usb,cups\nformat=default\ntimeout=5\nttl=4\n' [DEBUG]: Received: 'msg=probedevicesfilteredresult\nresult-code=0\nnum-devices=1\nencoding=none\nlength=60\ndata:\nhp:/usb/psc_1100_series?serial=MY378D92CHB0,psc_1100_seri es\n' [DEBUG]: ['hp:/usb/psc_1100_series?serial=MY378D92CHB0'] [DEBUG]: [<cupsext.Printer object at 0xb76ba4e0>] Using device: hp:/usb/psc_1100_series?serial=MY378D92CHB0 [DEBUG]: URI: backend=hp, is_hp=True, bus=usb, model=psc_1100_series, serial=MY378D92CHB0, dev=, host=, port=1 Info for: hp:/usb/psc_1100_series?serial=MY378D92CHB0 [DEBUG]: Opening device: hp:/usb/psc_1100_series?serial=MY378D92CHB0 [DEBUG]: Sending: 'msg=deviceopen\ndevice-uri=hp:/usb/psc_1100_series?serial=MY378D92CHB0\n' [DEBUG]: Received: 'msg=MessageError\nresult-code=4\n' [DEBUG]: Exception: 4 (Unknown/invalid device-uri field) [ERROR]: Unable to communicate with device: hp:/usb/psc_1100_series?serial=MY378D92CHB0 [DEBUG]: Exception: 4 (Unknown/invalid device-uri field) [ERROR]: Error opening device. Exiting. [DEBUG]: Closing services...
Please upgrade to hplip-0.9.4 (including hpijs). Does it still happen with 0.9.4-1?
Nope, it seems to be fixed in 0.9.4, so I'll close. I get this message now, but I'll open another bug for that: [~#] system-config-printer No match for USB device: mfr "Hewlett-Packard" model "psc 1100 series" desc "" cmdset "LDL,MLC,PML,DYN" Please report this message in Bugzilla: https://bugzilla.redhat.com/bugzilla Choose 'foomatic' as the component.