Bug 1626956 - Internal Server error when matcher #23 is created for smart class parameter
Summary: Internal Server error when matcher #23 is created for smart class parameter
Alias: None
Product: Red Hat Satellite 6
Classification: Red Hat
Component: Smart Variables
Version: 6.3.2
Hardware: x86_64
OS: Linux
medium vote
Target Milestone: Released
Assignee: satellite6-bugs
QA Contact: Peter Ondrejka
Depends On:
TreeView+ depends on / blocked
Reported: 2018-09-10 07:50 UTC by Michal Dekan
Modified: 2019-10-14 12:56 UTC (History)
11 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Last Closed: 2019-05-14 12:37:59 UTC

Attachments (Terms of Use)

System ID Priority Status Summary Last Updated
Red Hat Product Errata RHSA-2019:1222 None None None 2019-05-14 12:38:05 UTC

Description Michal Dekan 2018-09-10 07:50:52 UTC
Description of problem:

Documentation says following browsers are fully supported[1]:

 The following web browsers are fully supported:

    Firefox versions 39 and later 

However when you try to add 23 matchers for Smart class parameters you get Internal Server error.

[1] https://access.redhat.com/documentation/en-us/red_hat_satellite/6.3/html-single/installation_guide/index#supported_browsers.adoc

Version-Release number of selected component (if applicable):

Satellite 6.3.3.

How reproducible:

Go to Configure -> Smart class parameters, choose some class parameter and define 22 matchers.

Steps to Reproduce:
1. In Firefox 49 or 54 Go to Configure -> Smart class parameters, choose some class parameter and define 22 matchers.
2. Click submit (saved successfully)
3. Define matcher #23 and click submit.

Actual results:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at [no address given] to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Expected results:

Matcher #23 submitted successfully.

Additional info:

Firefox 54 (tested internally):

==> /var/log/httpd/foreman-ssl_access_ssl.log <== - - [07/Sep/2018:14:21:11 +0200] "POST /puppetclass_lookup_keys/521-config_epp HTTP/1.1" 500 531 "https://satellite.usersys.redhat.com/puppetclass_lookup_keys" "Mozilla/5.0 (X11; Fedora; Linux x86_64; rv:54.0) Gecko/20100

==> /var/log/httpd/foreman-ssl_error_ssl.log
[Fri Sep 07 14:21:11.797374 2018] [core:error] [pid 3735] [client] End of script output before headers: puppetclass_lookup_keys, referer: https://satellite.usersys.redhat.com/puppetclass_lookup_keys

Firefox 49 (log from customer):


XXXXX - - [21/Aug/2018:15:01:17 +0200] "POST /puppetclass_lookup_keys/51-servers HTTP/1.1" 500 531 "https://satellite.example.com/puppetclass_lookup_keys?page=2&search=ntp&utf8=%E2%9C%93" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:49.0) Gecko/20100101 Firefox/49.0"

Matcher #23 can be submitted successfully in Firefox 60 (tested internally).

Comment 3 orabin 2019-02-11 08:47:53 UTC
According to Comment #2 this was fixed by the fix for https://bugzilla.redhat.com/show_bug.cgi?id=1565373 in Satellite 6.4.1

Comment 7 Bryan Kearney 2019-02-21 20:20:11 UTC
Moving to 6.5 based on comment 3

Comment 8 Peter Ondrejka 2019-03-06 17:12:50 UTC
verified on sat 6.5 snap 18

Comment 11 errata-xmlrpc 2019-05-14 12:37:59 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.


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