Description of problem: USB disk drive is not recognized, appears in lsusb, but not lsblk. Version-Release number of selected component (if applicable): kernel-4.17.19-100.fc27.x86_64 No mtp-probe package present How reproducible: Every time on one computer, never on another. Software is on an SD card with USB adapter. Steps to Reproduce: 1. Boot 2. Insert Western Digital USB drive 3. journalctl -b Actual results: Failing system log contains "device <n> not an MTP device" message. Failing system is a Dell XPS-15-9560. Expected results: Succesful mount Additional info: Failure also happens with Fedora 29 Workstation respin
Created attachment 1482246 [details] journal file of successful mount, lines of interest are about 1772-1805 log file from computer where mount works
Created attachment 1482247 [details] journal file of failed mount, lines of interest are about 2274-2284
Created attachment 1484473 [details] journal file of successful mount, lines of interest are about 1001-end
Created attachment 1484474 [details] journal file of failed mount, lines of interest are about 2247-end
Mount now works in kernel 4.18.10-100.fc27.x86_64. Log is below. Are the 5 lines with x's (they show in red in journalctl) of concern? Do they indicate a problem with my disk? journalctl -e gives: Sep 27 21:33:16 localhost.localdomain kernel: usb 3-7: new high-speed USB device number 5 using xhci_hcd Sep 27 21:33:17 localhost.localdomain kernel: usb 3-7: New USB device found, idVendor=1058, idProduct=0748, bcdDevice=10.19 Sep 27 21:33:17 localhost.localdomain kernel: usb 3-7: New USB device strings: Mfr=1, Product=2, SerialNumber=5 Sep 27 21:33:17 localhost.localdomain kernel: usb 3-7: Product: My Passport 0748 Sep 27 21:33:17 localhost.localdomain kernel: usb 3-7: Manufacturer: Western Digital Sep 27 21:33:17 localhost.localdomain kernel: usb 3-7: SerialNumber: 575838314542325846353334 Sep 27 21:33:17 localhost.localdomain kernel: usb-storage 3-7:1.0: USB Mass Storage device detected Sep 27 21:33:17 localhost.localdomain kernel: scsi host7: usb-storage 3-7:1.0 Sep 27 21:33:17 localhost.localdomain mtp-probe[2972]: checking bus 3, device 5: "/sys/devices/pci0000:00/0000:00:14.0/usb3/3-7" Sep 27 21:33:17 localhost.localdomain mtp-probe[2972]: bus: 3, device: 5 was not an MTP device Sep 27 21:33:18 localhost.localdomain kernel: scsi 7:0:0:0: Direct-Access WD My Passport 0748 1019 PQ: 0 ANSI: 6 Sep 27 21:33:18 localhost.localdomain kernel: scsi 7:0:0:1: Enclosure WD SES Device 1019 PQ: 0 ANSI: 6 Sep 27 21:33:18 localhost.localdomain kernel: sd 7:0:0:0: Attached scsi generic sg4 type 0 Sep 27 21:33:18 localhost.localdomain kernel: scsi 7:0:0:1: Attached scsi generic sg5 type 13 Sep 27 21:33:18 localhost.localdomain kernel: sd 7:0:0:0: [sdd] Spinning up disk... Sep 27 21:33:24 localhost.localdomain kernel: . Sep 27 21:33:24 localhost.localdomain kernel: scsi 7:0:0:1: Wrong diagnostic page; asked for 1 got 8 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Sep 27 21:33:24 localhost.localdomain kernel: scsi 7:0:0:1: Failed to get diagnostic page 0x1 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Sep 27 21:33:24 localhost.localdomain kernel: scsi 7:0:0:1: Failed to bind enclosure -19 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Sep 27 21:33:24 localhost.localdomain kernel: ses 7:0:0:1: Attached Enclosure device Sep 27 21:33:24 localhost.localdomain kernel: ready Sep 27 21:33:24 localhost.localdomain kernel: sd 7:0:0:0: [sdd] 3906963456 512-byte logical blocks: (2.00 TB/1.82 TiB) Sep 27 21:33:24 localhost.localdomain kernel: sd 7:0:0:0: [sdd] Write Protect is off Sep 27 21:33:24 localhost.localdomain kernel: sd 7:0:0:0: [sdd] Mode Sense: 47 00 10 08 Sep 27 21:33:24 localhost.localdomain kernel: sd 7:0:0:0: [sdd] No Caching mode page found xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Sep 27 21:33:24 localhost.localdomain kernel: sd 7:0:0:0: [sdd] Assuming drive cache: write through xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Sep 27 21:33:24 localhost.localdomain kernel: sdd: sdd1 sdd2 sdd3 sdd4 Sep 27 21:33:24 localhost.localdomain kernel: sd 7:0:0:0: [sdd] Attached SCSI disk Sep 27 21:33:24 localhost.localdomain kernel: EXT4-fs (sdd1): mounted filesystem with ordered data mode. Opts: (null) Sep 27 21:33:24 localhost.localdomain udisksd[772]: Mounted /dev/sdd1 at /run/media/jones/2tp001data on behalf of uid 3000 Sep 27 21:33:25 localhost.localdomain dbus-daemon[1507]: [session uid=3000 pid=1507] Activating service name='org.gnome.Shell.HotplugSniffer' requested by ':1.21' (uid=3000 pid=1604 comm="/usr/bin/gnome-shell " label="unconfined_u:unconfined_r:unconfined_t:s0-s0:c0.c1023") Sep 27 21:33:25 localhost.localdomain tracker-miner-f[1926]: Could not set mount point in database 'urn:nepomuk:datasource:57669c6e-1453-4fa6-b8c4-d22b1ba2c9f0', GDBus.Error:org.freedesktop.Tracker1.SparqlError.Internal: UNIQUE constraint failed: nie:DataObject.nie:url Sep 27 21:33:25 localhost.localdomain dbus-daemon[1507]: [session uid=3000 pid=1507] Successfully activated service 'org.gnome.Shell.HotplugSniffer' Sep 27 21:33:26 localhost.localdomain ntfs-3g[3011]: Version 2017.3.23 integrated FUSE 28 Sep 27 21:33:26 localhost.localdomain ntfs-3g[3011]: Mounted /dev/sdd4 (Read-Write, label "2tp001ntfs", NTFS 3.1) Sep 27 21:33:26 localhost.localdomain ntfs-3g[3011]: Cmdline options: rw,nodev,nosuid,uid=3000,gid=3000,uhelper=udisks2 Sep 27 21:33:26 localhost.localdomain ntfs-3g[3011]: Mount options: rw,nodev,nosuid,uhelper=udisks2,allow_other,nonempty,relatime,default_permissions,fsname=/dev/sdd4,blkdev,blksize=4096 Sep 27 21:33:26 localhost.localdomain ntfs-3g[3011]: Global ownership and permissions enforced, configuration type 7 Sep 27 21:33:26 localhost.localdomain udisksd[772]: Mounted /dev/sdd4 at /run/media/jones/2tp001ntfs on behalf of uid 3000 Sep 27 21:33:26 localhost.localdomain tracker-miner-f[1926]: Could not set mount point in database 'urn:nepomuk:datasource:69460C9C647E820C', GDBus.Error:org.freedesktop.Tracker1.SparqlError.Internal: UNIQUE constraint failed: nie:DataObject.nie:url Sep 27 21:33:28 localhost.localdomain audit[1]: SERVICE_STOP pid=1 uid=0 auid=4294967295 ses=4294967295 subj=system_u:system_r:init_t:s0 msg='unit=fprintd comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
Oops, my success was on a computer where the mount has always worked. The mount still doesn't work on the Dell XPS. I'll post update system logs with the new kernel.
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