Bug 162832 - crashes when trying to print to a local postscript printer
crashes when trying to print to a local postscript printer
Product: Red Hat Enterprise Linux 3
Classification: Red Hat
Component: acroread (Show other bugs)
i386 Linux
medium Severity high
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Assigned To: Dan Williams
Depends On:
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Reported: 2005-07-09 21:21 EDT by Ronald Cole
Modified: 2007-11-30 17:07 EST (History)
1 user (show)

See Also:
Fixed In Version:
Doc Type: Bug Fix
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Last Closed: 2007-10-19 14:58:24 EDT
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RHEL 7.3 requirements from Atomic Host:
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Description Ronald Cole 2005-07-09 21:21:28 EDT
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.8) Gecko/20050512 Red Hat/1.7.8-

Description of problem:
After applying the recent acroread errata, I am no longer able to print a pdf document which I had been able to print with the previous version.  I click on the printer icon and then click on the "ok" button and then it bring up the "printing file" window and then exits without printing anything.

My RHEL3 is fully updated.

Version-Release number of selected component (if applicable):

How reproducible:

Steps to Reproduce:
1. acroread file.pdf
2. click on printer icon
3. click on ok button

Actual Results:  program brings up the "printing file" window and then exits without printing the document.

Expected Results:  document is printed and program doesn't exit.

Additional info:
Comment 2 Dan Williams 2005-07-11 12:08:09 EDT
Is the printer network connected, or to your parallel or USB port?
Comment 4 Ronald Cole 2005-07-11 16:59:06 EDT
Comment 5 RHEL Product and Program Management 2007-10-19 14:58:24 EDT
This bug is filed against RHEL 3, which is in maintenance phase.
During the maintenance phase, only security errata and select mission
critical bug fixes will be released for enterprise products. Since
this bug does not meet that criteria, it is now being closed.
For more information of the RHEL errata support policy, please visit:
If you feel this bug is indeed mission critical, please contact your
support representative. You may be asked to provide detailed
information on how this bug is affecting you.

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