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Bug 1629002

Summary: Sometimes when I start Nautilus, it core dumps.
Product: Red Hat Enterprise Linux 8 Reporter: Bill Sanford <bsanford>
Component: nautilusAssignee: Carlos Soriano <csoriano>
Status: CLOSED CURRENTRELEASE QA Contact: Desktop QE <desktop-qa-list>
Severity: medium Docs Contact:
Priority: unspecified    
Version: 8.0CC: bbarve, debarshir, jkoten, jmoyer, k.c.harke, mboisver, modehnal, nixuser, pasik, rstrode, s.safarov, stalexan, tpelka, vbenes, vincent.phycent, xiaolong.wang
Target Milestone: rcFlags: rule-engine: mirror+
Target Release: 8.0   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: nautilus-3.28.1-5.el8 Doc Type: Known Issue
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2019-06-14 00:57:27 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1481907, 1635157, 1641385    
Attachments:
Description Flags
The coredumpctl output
none
this seems to be related to suspend/resume. It was OK in the evening but it's not now in the morning. none

Description Bill Sanford 2018-09-14 15:41:08 UTC
Created attachment 1483365 [details]
The coredumpctl output

Description of problem:
When I try to start Nautilus from the command-line or from Wayland GUI, Nautilus cores for no particular reason. About 75% it works ok and about 25% it dumps core. 

Version-Release number of selected component (if applicable):
RHEL-8.0-20180904.0
nautilus-3.28.1-4.el8.x86_64

How reproducible:
~25%When Nautilus is started, it 

Steps to Reproduce:
1. Start Nautilus from the command-line or from Wayland GUI
2.
3.

Actual results:
When Nautilus is started, it dumps core.

Expected results:
When Nautilus is started, it works

Additional info:
Sometimes it happens right away and sometimes after you run a few programs. The last time, I ran Firefox and the Chrome browser then opened a terminal window and typed the Nautilus command and the window briefly appeared then in crashed.

Comment 1 Vladimir Benes 2018-09-17 05:52:39 UTC
Created attachment 1483875 [details]
this seems to be related to suspend/resume. It was OK in the evening but it's not now in the morning.

Comment 2 Carlos Soriano 2018-09-17 06:13:43 UTC
Interesting. It's the clipboard handling that it's crashing. Do you recall what you had on it before the crash?

Comment 3 Vladimir Benes 2018-10-31 09:13:42 UTC
(In reply to Carlos Soriano from comment #2)
> Interesting. It's the clipboard handling that it's crashing. Do you recall
> what you had on it before the crash?

no idea, but it's OK to just save something to the clipboard and then nautilus starts OK.

Comment 5 Carlos Soriano 2018-11-12 10:17:25 UTC
*** Bug 1640004 has been marked as a duplicate of this bug. ***

Comment 6 Carlos Soriano 2018-11-12 10:17:53 UTC
*** Bug 1631235 has been marked as a duplicate of this bug. ***

Comment 9 Ray Strode [halfline] 2018-11-27 13:45:50 UTC
*** Bug 1650385 has been marked as a duplicate of this bug. ***

Comment 10 Bill Sanford 2018-11-28 18:13:26 UTC
I installed RHEL-8.0-20181120.0, upgraded to nautilus-3.28.1-5 and this seems to be fixed.

Comment 11 Carlos Soriano 2018-11-30 14:13:55 UTC
*** Bug 1654748 has been marked as a duplicate of this bug. ***

Comment 12 Jiri Koten 2019-01-03 13:30:23 UTC
*** Bug 1657490 has been marked as a duplicate of this bug. ***

Comment 13 k.c.harke 2019-01-04 14:10:53 UTC
Nautilus crashes when I reactivate the session after monitor turnoff (energy settings: turn off screen after 2 min). This happens in Wayland and X11-sessions, in GNOME Classic and standard mode.

Comment 14 Tomas Pelka 2019-01-04 15:11:03 UTC
(In reply to k.c.harke from comment #13)
> Nautilus crashes when I reactivate the session after monitor turnoff (energy
> settings: turn off screen after 2 min). This happens in Wayland and
> X11-sessions, in GNOME Classic and standard mode.

Does it mean that it crashed even with nautilus-3.28.1-5.el8 where this issue should be fixed?

Comment 15 k.c.harke 2019-01-07 10:06:47 UTC
No - my installed version is
Name         : nautilus
Version      : 3.28.1
Release      : 4.el8
Arch         : x86_64
Größe        : 14 M
Quelle       : nautilus-3.28.1-4.el8.src.rpm
Paketquelle  : @System
Aus Paketque : AppStream

Comment 16 Tomas Pelka 2019-01-07 12:05:24 UTC
(In reply to k.c.harke from comment #15)
> No - my installed version is
> Name         : nautilus
> Version      : 3.28.1
> Release      : 4.el8
> Arch         : x86_64
> Größe        : 14 M
> Quelle       : nautilus-3.28.1-4.el8.src.rpm
> Paketquelle  : @System
> Aus Paketque : AppStream

Right so this is an older version, 3.28.1-5 have the fix included. Do you have Snapshot2 available?

Comment 17 k.c.harke 2019-01-07 15:51:47 UTC
(In reply to Tomas Pelka from comment #16)
> 
> Right so this is an older version, 3.28.1-5 have the fix included. Do you
> have Snapshot2 available?

sry, no

Comment 18 Tomas Pelka 2019-01-07 21:33:13 UTC
(In reply to k.c.harke from comment #17)
> (In reply to Tomas Pelka from comment #16)
> > 
> > Right so this is an older version, 3.28.1-5 have the fix included. Do you
> > have Snapshot2 available?
> 
> sry, no

It was already published, do you know what is the level of your subscription? You can try to contact person that you deal with regarding RHEL stuff, this person should be able to find it out. I'm unfortunately not allowed to just sent the fixed rpm your way.

Comment 19 Ian Laurie 2019-01-11 11:10:28 UTC
Will this not update via dnf ?

Comment 20 Carlos Soriano 2019-03-03 21:28:44 UTC
*** Bug 1684891 has been marked as a duplicate of this bug. ***

Comment 21 vincent.phycent 2019-03-19 02:35:04 UTC
I couldn't find version 3.28.1-5 in the AppStream repo. The file on the AppStream repo is 3.28.1-4

Comment 22 Vladimir Benes 2019-03-19 11:29:36 UTC
(In reply to vincent.phycent from comment #21)
> I couldn't find version 3.28.1-5 in the AppStream repo. The file on the
> AppStream repo is 3.28.1-4

In such case, you are probably not part of High Touch Beta program and you have to wait till GA to see newer versions.