Description of problem: Gnome applications that use the standard printing interface (e.g. in evince, gimp, gnome image viewer, libreoffice) have suddenly stopped printing. I've been using them for many years but suddenly a few days ago, it stopped working. Printing from other programs, such as acroread, xpdf, and good old lpr (which work don't have a standard gnome printing interface) work perfectly fine. Printing is done to a network printer using the Find-Me-Print papercut interface. The document print status shows the failed jobs as having a status of "Stopped" Version-Release number of selected component (if applicable): cups-2.2.6-22.fc28.x86_64 cups-filters-1.20.0-9.fc28.x86_64 How reproducible: Always Steps to Reproduce: 1. Open PDF in evince (or image in gimp) 2. Print document 3. Actual results: Notification of printing stopped, appears in printer queue as in the "Stopped" state. Expected results: It should print as normal, which it had up until last Friday. Additional info: I haven't changed anything last week in terms of printer settings. And as I said, printing from the "non-gnome" applications like acroread, xpdf, lpr, a2ps, they work perfectly. I noticed that cups-pdf fails as well (it produces an empty file) and the cups-pdf has a status of "filter failed".
I had a look at the dnf logs to see what was upgraded the day printing stopped working. "cups" was my first suspicion so I downgraded that and tried printing in evince. Still didn't work. The other suspicious update was ghostscript, so I downgraded ghostscript, and now evince prints! So it looks like it was the latest update of ghostscript (ghostscript-9.24-1.fc28.x86_64) that caused it. Here is the dnf downgrade log Running transaction Preparing : 1/1 Downgrading : libgs-9.23-1.fc28.x86_64 1/12 Downgrading : ghostscript-9.23-1.fc28.x86_64 2/12 Downgrading : ghostscript-tools-printing-9.23-1.fc28.x86_64 3/12 Downgrading : ghostscript-tools-fonts-9.23-1.fc28.x86_64 4/12 Downgrading : ghostscript-core-9.23-1.fc28.x86_64 5/12 Downgrading : ghostscript-x11-9.23-1.fc28.x86_64 6/12 Erasing : ghostscript-core-9.24-1.fc28.x86_64 7/12 Erasing : ghostscript-tools-fonts-9.24-1.fc28.x86_64 8/12 Erasing : ghostscript-tools-printing-9.24-1.fc28.x86_64 9/12 Erasing : ghostscript-x11-9.24-1.fc28.x86_64 10/12 Erasing : ghostscript-9.24-1.fc28.x86_64 11/12 Erasing : libgs-9.24-1.fc28.x86_64 12/12 Running scriptlet: libgs-9.24-1.fc28.x86_64
Hi Stephen, thank you for reporting this issue and nice find! I was suspecting common bug in ghostscript, but I wasn't aware it can influence only printing from apps.
Hello Stephen, other users reported that the ghostscript-9.24-3.fc28 fixes the printing issues for them in F28. Please try that version and let us know if it does not work... ;) *** This bug has been marked as a duplicate of bug 1626818 ***