Bug 1632178 - Thunderbird always hangs opening particular 12M email
Summary: Thunderbird always hangs opening particular 12M email
Keywords:
Status: CLOSED EOL
Alias: None
Product: Fedora
Classification: Fedora
Component: thunderbird
Version: 30
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: ---
Assignee: Jan Horak
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2018-09-24 10:11 UTC by Lukáš Doktor
Modified: 2020-05-26 16:43 UTC (History)
8 users (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed: 2020-05-26 16:43:54 UTC
Type: Bug
Embargoed:


Attachments (Terms of Use)
Slightly modified message that causes thunderbird hang (12.38 MB, message/rfc822)
2018-09-24 10:11 UTC, Lukáš Doktor
no flags Details

Description Lukáš Doktor 2018-09-24 10:11:03 UTC
Created attachment 1486373 [details]
Slightly modified message that causes thunderbird hang

Description of problem:
Today I received an email and thunderbird always hangs when trying to open it.

Version-Release number of selected component (if applicable):
thunderbird-60.0-1.fc28.x86_64

How reproducible:
always

Steps to Reproduce:
1. open the attached email in thunderbird

Actual results:
hangs for infinity (tested about an hour, memory consumption doesn't seem to be growing)

Expected results:
email should be opened

Comment 1 Wayne Mery (:wsmwk) 2018-10-23 09:23:11 UTC
indeed large - 166k lines, quote-printable

Many of the garden-variety performance issues are listed in https://mzl.la/2Pco4S3 many of which are stalled on gecko core bugs

One possibility for Luke's report is https://bugzilla.mozilla.org/show_bug.cgi?id=210943 - Mozilla is inoperable while it is loading large plain text message and takes a long time to load

blocked by https://bugzilla.mozilla.org/show_bug.cgi?id=319143 - large plain text file (150MB) uses all available memory and poor performance until hanging

and thus to https://bugzilla.mozilla.org/show_bug.cgi?id=367116 - Hang loading 20MB text/plain page

Comment 2 Ben Cotton 2019-05-02 20:25:29 UTC
This message is a reminder that Fedora 28 is nearing its end of life.
On 2019-May-28 Fedora will stop maintaining and issuing updates for
Fedora 28. It is Fedora's policy to close all bug reports from releases
that are no longer maintained. At that time this bug will be closed as
EOL if it remains open with a Fedora 'version' of '28'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version' 
to a later Fedora version.

Thank you for reporting this issue and we are sorry that we were not 
able to fix it before Fedora 28 is end of life. If you would still like 
to see this bug fixed and are able to reproduce it against a later version 
of Fedora, you are encouraged  change the 'version' to a later Fedora 
version prior this bug is closed as described in the policy above.

Although we aim to fix as many bugs as possible during every release's 
lifetime, sometimes those efforts are overtaken by events. Often a 
more recent Fedora release includes newer upstream software that fixes 
bugs or makes them obsolete.

Comment 3 Lukáš Doktor 2019-05-03 15:22:41 UTC
Just tried the same in thunderbird-60.6.1-1.fc30.x86_64 with the same result (30m@4GHz, plenty of free memory and one core 99% utilized by thunderbird).

Comment 4 Martin Stransky 2019-08-23 08:27:51 UTC
Moving Thunderbird bugs to Jan to manage them meanigfuly.

Comment 5 Ben Cotton 2020-04-30 21:17:32 UTC
This message is a reminder that Fedora 30 is nearing its end of life.
Fedora will stop maintaining and issuing updates for Fedora 30 on 2020-05-26.
It is Fedora's policy to close all bug reports from releases that are no longer
maintained. At that time this bug will be closed as EOL if it remains open with a
Fedora 'version' of '30'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version' 
to a later Fedora version.

Thank you for reporting this issue and we are sorry that we were not 
able to fix it before Fedora 30 is end of life. If you would still like 
to see this bug fixed and are able to reproduce it against a later version 
of Fedora, you are encouraged  change the 'version' to a later Fedora 
version prior this bug is closed as described in the policy above.

Although we aim to fix as many bugs as possible during every release's 
lifetime, sometimes those efforts are overtaken by events. Often a 
more recent Fedora release includes newer upstream software that fixes 
bugs or makes them obsolete.

Comment 6 Ben Cotton 2020-05-26 16:43:54 UTC
Fedora 30 changed to end-of-life (EOL) status on 2020-05-26. Fedora 30 is
no longer maintained, which means that it will not receive any further
security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of
Fedora please feel free to reopen this bug against that version. If you
are unable to reopen this bug, please file a new report against the
current release. If you experience problems, please add a comment to this
bug.

Thank you for reporting this bug and we are sorry it could not be fixed.


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