Description of problem: problem verifying certificate, I guess the backtrace says that all ... Version-Release number of selected component: did-0.9-7.fc28 Additional info: reporter: libreport-2.9.5 cmdline: /usr/bin/python2 /usr/bin/did this week crash_function: do_open exception_type: URLError executable: /usr/bin/did interpreter: python2-2.7.15-3.fc28.x86_64 kernel: 4.18.9-200.fc28.x86_64 runlevel: N 5 type: Python uid: 1000 Truncated backtrace: urllib2.py:1200:do_open:URLError: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:726)> Traceback (most recent call last): File "/usr/bin/did", line 42, in <module> did.cli.main() File "/usr/lib/python2.7/site-packages/did/cli.py", line 190, in main user_stats.check() File "/usr/lib/python2.7/site-packages/did/stats.py", line 134, in check stat.check() File "/usr/lib/python2.7/site-packages/did/stats.py", line 134, in check stat.check() File "/usr/lib/python2.7/site-packages/did/stats.py", line 79, in check self.fetch() File "/usr/lib/python2.7/site-packages/did/plugins/jira.py", line 140, in fetch self.stats = Issue.search(query, stats=self) File "/usr/lib/python2.7/site-packages/did/plugins/jira.py", line 94, in search result = stats.parent.session.open( File "/usr/lib/python2.7/site-packages/did/plugins/jira.py", line 268, in session self._session.open(self.auth_url) File "/usr/lib64/python2.7/urllib2.py", line 429, in open response = self._open(req, data) File "/usr/lib64/python2.7/urllib2.py", line 447, in _open '_open', req) File "/usr/lib64/python2.7/urllib2.py", line 407, in _call_chain result = func(*args) File "/usr/lib64/python2.7/urllib2.py", line 1243, in https_open context=self._context) File "/usr/lib64/python2.7/urllib2.py", line 1200, in do_open raise URLError(err) URLError: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:726)> Local variables in innermost frame: err: SSLError(1, u'[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:726)') h: <httplib.HTTPSConnection instance at 0x7f4ccb15d8c0> self: <urllib2.HTTPSHandler instance at 0x7f4ccb15def0> req: <urllib2.Request instance at 0x7f4ccb15d560> headers: {'Host': u'maitai.engineering.redhat.com', 'Connection': 'close', 'User-Agent': 'Python-urllib/2.7'} host: u'maitai.engineering.redhat.com' http_class: <class httplib.HTTPSConnection at 0x7f4ccd002e20> http_conn_args: {'context': None}
Created attachment 1489342 [details] File: backtrace
Created attachment 1489343 [details] File: cgroup
Created attachment 1489344 [details] File: cpuinfo
Created attachment 1489345 [details] File: environ
Created attachment 1489346 [details] File: mountinfo
Created attachment 1489347 [details] File: namespaces
Created attachment 1489348 [details] File: open_fds
Jira plugin has been updated to use python-requests: https://github.com/psss/did/commit/b61d50b However, the certificate problem might appear with the new version if your python-requests package is not configured properly. You might also want to check the fresh "Questions" docs section: https://did.readthedocs.io/en/latest/questions/#certificates
did-0.11-1.fc29 has been pushed to the Fedora 29 testing repository. If problems still persist, please make note of it in this bug report. See https://fedoraproject.org/wiki/QA:Updates_Testing for instructions on how to install test updates. You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2018-a028b681ac
did-0.11-2.el7 has been submitted as an update to Fedora EPEL 7. https://bodhi.fedoraproject.org/updates/FEDORA-EPEL-2018-fbb054cca2
did-0.11-3.el7 has been submitted as an update to Fedora EPEL 7. https://bodhi.fedoraproject.org/updates/FEDORA-EPEL-2018-d576cc22af
did-0.11-3.el7 has been pushed to the Fedora EPEL 7 testing repository. If problems still persist, please make note of it in this bug report. See https://fedoraproject.org/wiki/QA:Updates_Testing for instructions on how to install test updates. You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-EPEL-2018-d576cc22af
did-0.11-1.fc28 has been pushed to the Fedora 28 stable repository. If problems still persist, please make note of it in this bug report.
did-0.11-1.fc29 has been pushed to the Fedora 29 stable repository. If problems still persist, please make note of it in this bug report.
did-0.11-3.el7 has been pushed to the Fedora EPEL 7 stable repository. If problems still persist, please make note of it in this bug report.
(In reply to Petr Šplíchal from comment #8) > Jira plugin has been updated to use python-requests: > https://github.com/psss/did/commit/b61d50b > > However, the certificate problem might appear with the new version > if your python-requests package is not configured properly. You > might also want to check the fresh "Questions" docs section: > https://did.readthedocs.io/en/latest/questions/#certificates I guess I'd need better explanation what does it mean "configured properly" ... in addition, as the package is pulled in as dependency, I'd expect things to work out of the box (resolved by the package that pulls the dependency) using 'export REQUESTS_CA_BUNDLE=/etc/pki/tls/certs/ca-bundle.crt' doesn't seem to help Traceback (most recent call last): File "/usr/bin/did", line 42, in <module> did.cli.main() File "/usr/lib/python2.7/site-packages/did/cli.py", line 190, in main user_stats.check() File "/usr/lib/python2.7/site-packages/did/stats.py", line 136, in check stat.check() File "/usr/lib/python2.7/site-packages/did/stats.py", line 136, in check stat.check() File "/usr/lib/python2.7/site-packages/did/stats.py", line 79, in check self.fetch() File "/usr/lib/python2.7/site-packages/did/plugins/jira.py", line 136, in fetch self.stats = Issue.search(query, stats=self) File "/usr/lib/python2.7/site-packages/did/plugins/jira.py", line 90, in search response = stats.parent.session.get( File "/usr/lib/python2.7/site-packages/did/plugins/jira.py", line 259, in session response = self._session.get(self.auth_url, auth=gssapi_auth) File "/usr/lib/python2.7/site-packages/requests/sessions.py", line 537, in get return self.request('GET', url, **kwargs) File "/usr/lib/python2.7/site-packages/requests/sessions.py", line 524, in request resp = self.send(prep, **send_kwargs) File "/usr/lib/python2.7/site-packages/requests/sessions.py", line 637, in send r = adapter.send(request, **kwargs) File "/usr/lib/python2.7/site-packages/requests/adapters.py", line 514, in send raise SSLError(e, request=request) requests.exceptions.SSLError: HTTPSConnectionPool(host='maitai.engineering.redhat.com', port=443): Max retries exceeded with url: /step-auth-gss (Caused by SSLError(SSLError(1, u'[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:726)'),))
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Fedora 28 changed to end-of-life (EOL) status on 2019-05-28. Fedora 28 is no longer maintained, which means that it will not receive any further security or bug fix updates. As a result we are closing this bug. If you can reproduce this bug against a currently maintained version of Fedora please feel free to reopen this bug against that version. If you are unable to reopen this bug, please file a new report against the current release. If you experience problems, please add a comment to this bug. Thank you for reporting this bug and we are sorry it could not be fixed.