Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.
RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.

Bug 1637373

Summary: Sometimes can't delete "QEMU Guest Agent VSS Provider service" when uninstall qemu-ga program
Product: Red Hat Enterprise Linux 8 Reporter: xiagao
Component: virtio-winAssignee: Amnon Ilan <ailan>
virtio-win sub component: others QA Contact: Virtualization Bugs <virt-bugs>
Status: CLOSED WORKSFORME Docs Contact:
Severity: medium    
Priority: medium CC: lijin, rbalakri, sjubran, vrozenfe, xiagao, yvugenfi
Version: 8.0   
Target Milestone: rc   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2019-05-27 06:54:00 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On: 1682882    
Bug Blocks:    
Attachments:
Description Flags
error info
none
vss service status after uninstalling qemu-ga program none

Description xiagao 2018-10-09 07:25:12 UTC
Created attachment 1491946 [details]
error info

Description of problem:
When I install/uninstall qemu-ga msi repeatly,at last could not install qemu-ga any more,it will pop up error info(screenshot is in attachmet).And I checked windows service that QEMU Guest Agent VSS Provider service always exists(attachment).

Version-Release number of selected component (if applicable):
mingw-qemu-ga-win-7.6.2-2.el7ev
qemu-kvm-2.12.0-26.el8+1648+9c120fe6.x86_64

How reproducible:
sometimes

Steps to Reproduce:
1.repeate install/uninstall qemu-ga.msi in guest
2.
3.

Actual results:
 pop up error info(screenshot is in attachmet)

Expected results:
install or uninstall successfully

Additional info:
Sometimes it occured in mingw-qemu-ga-win-7.5.0-2.el7ev ,so it's NOT a regression.

Comment 2 xiagao 2018-10-09 07:27:25 UTC
Created attachment 1491949 [details]
vss service status after uninstalling qemu-ga program

Comment 3 Yvugenfi@redhat.com 2018-12-06 13:56:44 UTC
Can you please provide QEMU command line and Windows version?

Comment 4 xiagao 2018-12-07 02:06:49 UTC
(In reply to Yan Vugenfirer from comment #3)
> Can you please provide QEMU command line and Windows version?

guest is win10-64(version 1803)

qemu cmd line:
/usr/libexec/qemu-kvm -name win10 -enable-kvm -m 3G -smp 4,maxcpus=8,sockets=8,cores=1,threads=1 -nodefconfig -nodefaults -cpu 'Skylake-Server',+kvm_pv_unhalt,hv_relaxed,hv_spinlocks=0x1fff,hv_vapic,hv_time -rtc base=localtime,driftfix=none -boot order=cd,menu=on -vga std -vnc :19 -monitor stdio -qmp tcp:0:1239,server,nowait -M q35 \
-drive file=win1064.qcow2,if=none,id=drive-ide0-0-0,format=qcow2,cache=none -device ide-drive,bus=ide.0,unit=0,drive=drive-ide0-0-0,id=ide0-0-0 \
-netdev tap,script=/etc/qemu-ifup,downscript=no,id=hostnet0,vhost=on,queues=4 -device virtio-net-pci,netdev=hostnet0,id=net0,mac=00:52:3b:35:86:09,mq=on,vectors=10 \
-device piix3-usb-uhci,id=usb -device usb-tablet,id=input0 \
-drive file=/home/kvm_autotest_root/iso/ISO/Win10/en_windows_10_business_editions_version_1803_updated_march_2018_x64_dvd_12063333.iso,if=none,media=cdrom,id=drive-ide0-1-0,readonly=on,format=raw -device ide-drive,drive=drive-ide0-1-0,id=ide0-1-0 \
-cdrom /home/kvm_autotest_root/iso/windows/virtio-win.iso.el8 \

-device pcie-root-port,id=pcie-root-port-4,slot=4,chassis=4,addr=0x4,bus=pcie.0  \
-device pcie-root-port,id=pcie-root-port-5,slot=5,chassis=5,addr=0x5,bus=pcie.0  \

-device virtio-serial-pci,id=virtio-serial1,max_ports=511,bus=pcie-root-port-4 \
-chardev socket,id=channel2,path=/tmp/helloworld2,server,nowait  -device virtserialport,bus=virtio-serial1.0,chardev=channel2,name=org.qemu.guest_agent.0 \

Comment 6 Bishara AbuHattoum 2019-05-16 11:53:10 UTC
Can you please provide me with the access to the machine that reproduced the bug?

Comment 7 xiagao 2019-05-20 01:51:06 UTC
(In reply to Bishara AbuHattoum from comment #6)
> Can you please provide me with the access to the machine that reproduced the
> bug?

It's been too long, the machine was destroyed. Anyway, I will try to reproduce it and give you the env.

Comment 8 xiagao 2019-05-27 02:20:44 UTC
I tried about 60 times and didn't reproduce it with win10-64(1803) and win10-64(1903).
And run 200 times with automation, didn't reproduce it. :(

Comment 9 Yvugenfi@redhat.com 2019-05-27 06:54:00 UTC
I suggest to close for now.