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+++ This bug was initially created as a clone of Bug #1638547 +++
Description of problem:
During installation of undercloud for OSP8 and/or OSP9 using:
> openstack undercloud install
it fails on nova-api
> Error: Could not start Service[nova-api]: Execution of '/bin/systemctl start openstack-nova-api' returned 1: Job for openstack-nova-api.service failed because a timeout was exceeded. See "systemctl status openstack-nova-api.service" and "journalctl -xe" for details.
in nova.log exception show failure of sudo nova-rootwrap:
> 2018-10-11 13:55:47.710 4825 DEBUG oslo_concurrency.processutils [-] u'sudo nova-rootwrap /etc/nova/rootwrap.conf iptables-save -c' failed. Not Retrying. execute /usr/lib/python2.7/site-packages/oslo_concurrency/processutils.py:375
> 2018-10-11 13:55:47.711 4825 DEBUG oslo_concurrency.lockutils [-] Lock "iptables" released by "nova.network.linux_net._apply" :: held 3.790s inner /usr/lib/python2.7/site-packages/oslo_concurrency/lockutils.py:265
> 2018-10-11 13:55:47.713 4825 CRITICAL nova [-] ProcessExecutionError: Unexpected error while running command.
> Command: sudo nova-rootwrap /etc/nova/rootwrap.conf iptables-save -c
> Exit code: 1
> Stdout: u''
> Stderr: u'sudo: PAM account management error: Authentication service cannot retrieve authentication info\n'
> 2018-10-11 13:55:47.713 4825 ERROR nova Traceback (most recent call last):
> 2018-10-11 13:55:47.713 4825 ERROR nova File "/usr/bin/nova-api", line 10, in <module>
> 2018-10-11 13:55:47.713 4825 ERROR nova sys.exit(main())
> ...
> 2018-10-11 13:55:47.713 4825 ERROR nova File "/usr/lib/python2.7/site-packages/nova/utils.py", line 272, in execute
> 2018-10-11 13:55:47.713 4825 ERROR nova return processutils.execute(*cmd, **kwargs)
> 2018-10-11 13:55:47.713 4825 ERROR nova File "/usr/lib/python2.7/site-packages/oslo_concurrency/processutils.py", line 342, in execute
> 2018-10-11 13:55:47.713 4825 ERROR nova cmd=sanitized_cmd)
> 2018-10-11 13:55:47.713 4825 ERROR nova ProcessExecutionError: Unexpected error while running command.
> 2018-10-11 13:55:47.713 4825 ERROR nova Command: sudo nova-rootwrap /etc/nova/rootwrap.conf iptables-save -c
> 2018-10-11 13:55:47.713 4825 ERROR nova Exit code: 1
> 2018-10-11 13:55:47.713 4825 ERROR nova Stdout: u''
> 2018-10-11 13:55:47.713 4825 ERROR nova Stderr: u'sudo: PAM account management error: Authentication service cannot retrieve authentication info\n'
in audit.log is visible about 65 entries like:
> type=AVC msg=audit(1539280257.488:1159): avc: denied { execute } for pid=1782 comm="sudo" name="unix_chkpwd" dev="vda1" ino=4531529 scontext=system_u:system_r:nova_t:s0 tcontext=system_u:object_r:chkpwd_exec_t:s0 tclass=file permissive=0
Version-Release number of selected component (if applicable):
this happens on two osp versions, OSP8:
> openstack-selinux.noarch 0.8.14-15.el7ost @rhelosp-8.0-puddle
> selinux-policy.noarch 3.13.1-229.el7 @rhelosp-rhel-7.6-server
and in case of OSP9:
> openstack-selinux.noarch 0.8.14-15.el7ost @rhelosp-9.0-puddle
> selinux-policy.noarch 3.13.1-229.el7 @rhelosp-rhel-7.6-server
How reproducible:
always
Steps to Reproduce:
1. on rhel-7.6 machine add RHOSP-8 repositories
2. install python-tripleoclient
3. openstack undercloud install
Actual results:
it fails, and in output there is error about systemctl start nova-api failed
Expected results:
undercloud installation succeeded without errors
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory, and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.
https://access.redhat.com/errata/RHBA-2019:2127