Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 1643183 - On satellite 6.4, foreman-proxy service fails to start if IPv6 is disabled
Summary: On satellite 6.4, foreman-proxy service fails to start if IPv6 is disabled
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Installation
Version: 6.4
Hardware: x86_64
OS: Linux
urgent
high
Target Milestone: 6.4.2
Assignee: Evgeni Golov
QA Contact: Perry Gagne
URL:
Whiteboard:
: 1643177 (view as bug list)
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2018-10-25 17:01 UTC by Prakash Ghadge
Modified: 2022-03-13 15:52 UTC (History)
14 users (show)

Fixed In Version: foreman-installer-1.18.0.3-1
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2019-02-13 19:08:20 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Foreman Issue Tracker 25460 0 High Closed foreman-proxy service fails to start if IPv6 is disabled 2021-01-30 07:22:42 UTC
Red Hat Knowledge Base (Article) 3667001 0 None None None 2018-10-25 17:25:23 UTC
Red Hat Product Errata RHBA-2019:0345 0 None None None 2019-02-13 19:08:25 UTC

Internal Links: 1746321

Comment 1 Prakash Ghadge 2018-10-25 17:01:58 UTC
Also check - https://bugzilla.redhat.com/show_bug.cgi?id=1643177

Comment 2 Prakash Ghadge 2018-10-25 17:18:36 UTC
Description of problem:

On satellite 6.4, foreman-proxy service fails to start if IPv6 is disabled

Version-Release number of selected component (if applicable):

Satellite 6.4.0

How reproducible:

Always

Steps to Reproduce:
1. Build a Satellite 6.4
2. Disable the IPv6 using the following article.

https://access.redhat.com/solutions/8709

3. Reboot the system and run "# katello-service restart"

Actual results:

foreman-proxy service fails to start

Expected results:

foreman-proxy should start

Additional info:

journalctl log for foreman-proxy:

-- Logs begin at Fri 2018-10-19 12:36:58 MDT, end at Fri 2018-10-19 13:14:57 MDT. --
Oct 19 13:14:56 satellite.example.com systemd[1]: Starting Foreman Proxy...
Oct 19 13:14:57 satellite.example.com  smart-proxy[24755]: Running Foreman Ansible Core in non-SCL context
Oct 19 13:14:57 satellite.example.com  smart-proxy[24755]: Errors detected on startup, see log for details. Exiting: Address fa
mily not supported by protocol - socket(2)
Oct 19 13:14:57 satellite.example.com  systemd[1]: foreman-proxy.service: main process exited, code=exited, status=1/FAILURE
Oct 19 13:14:57 satellite.example.com  systemd[1]: Failed to start Foreman Proxy.
Oct 19 13:14:57 satellite.example.com  systemd[1]: Unit foreman-proxy.service entered failed state.
Oct 19 13:14:57 satellite.example.com  systemd[1]: foreman-proxy.service failed.

Comment 3 Brad Buckingham 2018-10-26 15:18:50 UTC
*** Bug 1643177 has been marked as a duplicate of this bug. ***

Comment 8 Ewoud Kohl van Wijngaarden 2018-11-13 16:16:21 UTC
This was introduced in 77ed56fb0392f8c5f0fec094ccc422b98f2f62fb which changed the bind host to :: instead of *. If the IPv6 kernel module is disabled then you can't listen on ::. The workaround is to listen on * again by rerunning the installer with:

  --foreman-proxy-bind-host '*'

Note that you must quote the * because the shell will expand it otherwise.

The long term solution is adding a migration and/or check to the installer that does this automatically for the user.

Comment 11 Chris Zinda 2018-11-13 17:56:32 UTC
Confirmed on my system that Ewound's workaround in c8 does indeed resolve the issue.

Thanks!

Comment 12 Evgeni Golov 2018-11-14 11:45:39 UTC
Created redmine issue https://projects.theforeman.org/issues/25460 from this bug

Comment 13 Satellite Program 2018-11-14 13:03:21 UTC
Upstream bug assigned to egolov

Comment 14 Satellite Program 2018-11-14 13:03:26 UTC
Upstream bug assigned to egolov

Comment 15 Satellite Program 2018-12-07 13:03:13 UTC
Moving this bug to POST for triage into Satellite 6 since the upstream issue https://projects.theforeman.org/issues/25460 has been resolved.

Comment 19 Perry Gagne 2019-01-23 18:52:28 UTC
Verified fix in 6.4.2 snap 1

1. Disabled IPv6 using the ipv6.disable kernel flag method from https://access.redhat.com/solutions/8709
2. Removed IPv6 entries (including localhost) from /etc/hosts
3. ran "satellite-installer --scenario satellite -v"

The install was successful and foreman-proxy started.

Comment 22 errata-xmlrpc 2019-02-13 19:08:20 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2019:0345


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