Red Hat Bugzilla – Bug 164643
RHEL AS 4 U1 installation disk kernel panics on EM64T
Last modified: 2007-11-30 17:07:19 EST
From Bugzilla Helper: User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.2) Gecko/20040804 Netscape/7.2 (ax) Description of problem: The RHEL AS v 4 U1 CDs kernel panic on 2 different EM64T boxes. I can install the base v 4 ok (2.6.9-5 kernel) After installing the base I went through RHN and updated to U1 rebooted and again the kernel paniced. Also using the same CDs I am able to successfully install on an AMD Opteron box. Last couple of lines shown are: RIP 0000000080236a58 acpi_ps_parse_aml+208 RSP 000001007fb03828 CR2: 0000000000000018 Kernel panic - not syncing; Oops Hardware info can be viewed through RHN, login adic_stornext machine name: trillian Version-Release number of selected component (if applicable): kernel-2.6.9-11 How reproducible: Always Steps to Reproduce: 1. Insert 1st installation CD 2. Reboot Additional info:
I do not believe that the engineers have the ability to look at machines in RHN. Can you please copy the hardware information from there and paste it into this bug report?
Additionally - if this is something for which you have urgency, you would be best off going through our support channels. In order to file a support issue, please either contact Red Hat's Technical Support line at 888-GO-REDHAT or file a web ticket at http://www.redhat.com/apps/support/. Bugzilla is not an official support channel, has no response guarantees, and may not route your issue to the correct area to assist you. Using the official support channels above will guarantee that your issue is handled appropriately and routed to the individual or group which can best assist you with this issue and will also allow Red Hat to track the issue, ensuring that any applicable bug fix is included in all releases and is not dropped from a future update or major release.
Here are the hardware details: General (4) GenuineIntel Intel(R) Xeon(TM) CPU 3.40GHz 2799 MHZ Arch: EM64T Cache: 1024 KB Vendor: GenuineIntel Memory: 2006 MB Stepping: 1 Family: 15 Swap: 1983 MB DMI Info Vendor: ASUSTek Bios: American Megatrends Inc. 1006 - 02/23/2005 System: System Serial Number Product: NCT-D Asset Tag: System Serial Number Chassis: Chassis Serial Number Asset-1234567890 Board: MB-1234567890 Networking Hostname: trillian.adic.com IP Address: 172.16.98.105 Interface IP Address Netmask Broadcast Hardware Address Driver Module eth0 172.16.98.105 255.255.248.00 172.16.103.255 00:13:d4:1a:c3:85 tg3 lo 127.00.00.01 255.00.00.00 00.00.00.00 00:00:00:00:00:00 loopback sit0 (unknown) (unknown) (unknown) 00:00:00:00:00:00 Unknown Storage Description Bus Device Physical Ata Maxtor 6Y120M0 SCSI sda 0 Video Description Bus Vendor Driver ATI Technologies Inc Unknown device 5b70 PCI unknown ATI Technologies Inc RV370 5B60 [Radeon X300 (PCIE)] PCI Card ATI Radeon X300 Audio Description Bus Vendor Driver Intel Corp. 6300ESB AC'97 Audio Controller PCI snd-intel8x0 USB Description Bus Vendor Driver Linux 2.6.9-5.ELsmp ehci_hcd EHCI Host Controller USB unknown Linux 2.6.9-5.ELsmp uhci_hcd UHCI Host Controller USB unknown Linux 2.6.9-5.ELsmp uhci_hcd UHCI Host Controller USB unknown Linux 2.6.9-5.ELsmp uhci_hcd UHCI Host Controller USB unknown Linux 2.6.9-5.ELsmp uhci_hcd UHCI Host Controller USB unknown VIA Technologies, Inc. USB 2.0 PCI ehci-hcd VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller PCI uhci-hcd VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller PCI uhci-hcd Intel Corp. 6300ESB USB Universal Host Controller PCI uhci-hcd Intel Corp. 6300ESB USB Universal Host Controller PCI uhci-hcd Misc Description Bus Vendor Driver Intel Corp. 6300ESB SMBus Controller PCI unknown Intel Corp. 6300ESB LPC Interface Controller PCI unknown Intel Corp. 82801 PCI Bridge PCI hw_random Intel Corp. 6300ESB I/O Advanced Programmable Interrupt Controller PCI unknown Intel Corp. 6300ESB Watchdog Timer PCI unknown Intel Corp. 6300ESB 64-bit PCI-X Bridge PCI unknown Intel Corp. E7525/E7520 PCI Express Port B PCI unknown Intel Corp. E7525/E7520/E7320 PCI Express Port A1 PCI unknown Intel Corp. E7525/E7520/E7320 PCI Express Port A PCI unknown Intel Corp. E7525/E7520 Error Reporting Registers PCI unknown Intel Corp. E7525 Memory Controller Hub PCI unknown Adic Scalar i2000 SCSI ignore Adic SNC 4000 SCSI ignore Adic Scalar 24 SCSI ignore Atto Diamond SCSI ignore Copyright © 2002-05 Red Hat, Inc. All rights reserved. Legal statement : Privacy statement : redhat.com Red Hat Network release 3.7.1
hmm, looks like a U1 regression. might be interesting to see if the U2 beta candidate helps: http://people.redhat.com/~jbaron/rhel4/
Please try the latest RHEL4U2 beta and let us know if the problem persists. If it does, can you get a serial console capture of the crash?
Problem has also been seen on a "Supermicro PDSG4" motherboard.
*** This bug has been marked as a duplicate of 169267 ***