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Bug 1647751

Summary:	Unexpected error when trying to download logs file
Product:	Red Hat OpenStack	Reporter:	grozov
Component:	openstack-tripleo-common	Assignee:	Honza Pokorny <hpokorny>
Status:	CLOSED ERRATA	QA Contact:	Andrey Fiodorov <afiodoro>
Severity:	high	Docs Contact:
Priority:	high
Version:	14.0 (Rocky)	CC:	afiodoro, beth.white, hpokorny, jjoyce, jschluet, jtomasek, mbarnett, mburns, slinaber, tvignaud
Target Milestone:	rc	Keywords:	Triaged
Target Release:	14.0 (Rocky)
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:	openstack-tripleo-common-9.4.1-0.20181012010882.el7ost	Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2019-01-11 11:54:40 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description grozov 2018-11-08 09:49:48 UTC

Description of problem:
when you try to download the logs file you get:
Download logs failed
Error attempting an operation on container: Container GET failed: https://192.168.24.2:13808/v1/AUTH_1c59567439864ec5a6f1b97bc9ca82df/tripleo-ui-logs?format=json 404 Not Found [first 60 chars of response] <html><h1>Not Found</h1><p>The resource could not be found.<

Version-Release number of selected component (if applicable):
2018-11-06.3 puddle


How reproducible:
100%

Steps to Reproduce:
1.install osp14 via a customized job with a breakpoint before deployment
2.log in
3.press the question mark at the top of the page
4.press 'DEBUG' button
5.press 'download logs'

Comment 1 grozov 2018-11-08 11:06:05 UTC

The tripleo-ui-logs container is missing in swift

Comment 2 Jiri Tomasek 2018-11-16 15:55:24 UTC

openstack workflow execution output show 79bd90d9-b19f-4318-b8fb-f100153552f6
{
    "status": "FAILED", 
    "message": "Error attempting an operation on container: Container GET failed: https://192.168.122.38:13808/v1/AUTH_53406fd7b3a54a7c90b8006321f88994/tripleo-ui-logs?format=json 404 Not Found  [first 60 chars of response] <html><h1>Not Found</h1><p>The resource could not be found.<", 
    "result": "Failure caused by error in tasks: send_message\n\n  send_message [task_ex_id=2b7aa476-62e4-4278-b901-4ab0af01ad95] -> Workflow failed due to message status\n    [wf_ex_id=c9a90f77-3fb3-4a8b-a021-0e26d0f4b3fb, idx=0]: Workflow failed due to message status\n"
}

Comment 12 Andrey Fiodorov 2018-12-06 07:42:41 UTC

Verified.

(undercloud) [stack@undercloud-0 ~]$ cat  /etc/yum.repos.d/latest-installed
14   -p 2018-12-04.4

[stack@undercloud-0 ~]$ rpm -q openstack-tripleo-common
openstack-tripleo-common-9.4.1-0.20181012010882.el7ost.noarch

(undercloud) [stack@undercloud-0 ~]$ sudo docker exec -ti tripleo_ui bash
()[root@undercloud-0 /]# rpm -q openstack-tripleo-ui
openstack-tripleo-ui-9.3.1-0.20180921180344.df30b55.el7ost.noarch

Comment 15 errata-xmlrpc 2019-01-11 11:54:40 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHEA-2019:0045