Bug 1648338 - Internet Explorer (IE) not able to login to CloudForms
Summary: Internet Explorer (IE) not able to login to CloudForms
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Red Hat CloudForms Management Engine
Classification: Red Hat
Component: UI - OPS
Version: 5.8.0
Hardware: Unspecified
OS: Unspecified
unspecified
high
Target Milestone: GA
: 5.10.0
Assignee: Martin Hradil
QA Contact: Angelina Vasileva
Red Hat CloudForms Documentation
URL:
Whiteboard:
Depends On:
Blocks: 1653710
TreeView+ depends on / blocked
 
Reported: 2018-11-09 13:05 UTC by Imaan
Modified: 2022-03-13 16:01 UTC (History)
11 users (show)

Fixed In Version: 5.10.0.26
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
: 1653710 (view as bug list)
Environment:
Last Closed: 2019-02-12 16:49:46 UTC
Category: ---
Cloudforms Team: CFME Core
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)

Description Imaan 2018-11-09 13:05:42 UTC
Description of problem:

With Internet Explorer 11, it is impossible to authenticate on Cloudforms, after entering the login/password, you return to the home page without an error message.

Via the F12 key on the home page, by switching to the Edge engine, it works.

Version-Release number of selected component (if applicable): Red Hat CloudForms 4.0


How reproducible: 100%


Actual results: 

CFME does not work with the IE "Compatibility View" turned on and it is not able to authenticate on Cloudform with credentials. 


Expected results: It should work successfully.

Comment 6 Martin Hradil 2018-11-12 16:19:02 UTC
Tested on master.. mode edge gets set by default, logging in works.

Imaan if this is still an issue, please let us know how to reproduce it.
Logging in in IE11 works for me.


Please note that according to https://msdn.microsoft.com/en-us/library/ff405803(v=vs.85).aspx, "Group Policy settings [can] override settings and force all webpages to be displayed in the specified document mode."

So this *could* also be an issue with your group policy settings.

Comment 21 CFME Bot 2018-11-21 14:52:51 UTC
New commit detected on ManageIQ/manageiq-ui-classic/master:

https://github.com/ManageIQ/manageiq-ui-classic/commit/2304073aa34e9f3dcb0b910644112c7388493b1f
commit 2304073aa34e9f3dcb0b910644112c7388493b1f
Author:     Martin Hradil <mhradil>
AuthorDate: Tue Nov 20 08:01:04 2018 -0500
Commit:     Martin Hradil <mhradil>
CommitDate: Tue Nov 20 08:01:04 2018 -0500

    Add X-UA-Compatible header

    in situations where IE11 fails to detect the "document mode" correctly,
    this header should ensure that IE uses the "edge" mode.

    (this probably doesn't help in any case where IE11 is set to force IE7 mode)

    Fixes https://bugzilla.redhat.com/show_bug.cgi?id=1648338

 app/views/layouts/application.html.haml | 1 +
 1 file changed, 1 insertion(+)

Comment 26 CFME Bot 2018-11-26 15:21:46 UTC
New commit detected on ManageIQ/manageiq-ui-classic/hammer:

https://github.com/ManageIQ/manageiq-ui-classic/commit/7ac37286669adf67a800f9ef1921bf5b0a22caec
commit 7ac37286669adf67a800f9ef1921bf5b0a22caec
Author:     Milan Zázrivec <mzazrivec>
AuthorDate: Wed Nov 21 09:49:10 2018 -0500
Commit:     Milan Zázrivec <mzazrivec>
CommitDate: Wed Nov 21 09:49:10 2018 -0500

    Merge pull request #4946 from himdel/bz1648338

    Add X-UA-Compatible header

    (cherry picked from commit 123d0004042aeb8e6904afd892e981907d7d2156)

    Fixes https://bugzilla.redhat.com/show_bug.cgi?id=1648338

 app/views/layouts/application.html.haml | 1 +
 1 file changed, 1 insertion(+)

Comment 30 Angelina Vasileva 2018-12-07 12:30:18 UTC
Fixed and verified in 5.10.0.27.20181128170555_43ed8cb


Note You need to log in before you can comment on or make changes to this bug.