Red Hat Bugzilla – Bug 164895
unclear which RHN version one should file bugs against
Last modified: 2008-09-22 16:38:02 EDT
From Bugzilla Helper:
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0)
Description of problem:
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1. Note RHN version at bottom of page (3.7.1)
2. Peruse versions available for selection at URL above
Actual Results: Is it stable? Maybe not, as there's a lot of slowness and downtime. Devel? I hope they're not running development code on production systems. 370? It's 3.7.1, so that _might_ apply, but wouldn't it just say 37x?
Aw, heck, it's in production, so I'll guess this should go under Stable. Someone with more knowledge can reassign if necessary.
Expected Results: One or both of the following:
1) RHN pages should identify the version as applicable to Bugzilla entries
2) Bugzilla should note which version is running on rhn.redhat.com as the majority of users are probably using this version.
The chosen workaround was just to file under Stable and hope that it got reassigned to the right place if necessary. However, this makes the bug reporting process feel unrefined.
Fair enough, our numbering scheme is confusing. As long as you specify the
problem is against rhn.redhat.com, someone will triage the bug properly.
I guess it was a bit snippy, and I'm pretty frustrated that none of the bug
reports I file seem to result in any actual problem resolution.
It's a bit irritating that attempts to file good bug reports are killed at the
start when I can't figure out where to file the bug.
I appreciate your time and response.
This BZ appears to have been resolved and not closed. Closing as not a bug. Please open another bug if anything was unresolved here.