Bug 1649067 - Fedora 29: Shut down with hard LOCKUP on CPU
Summary: Fedora 29: Shut down with hard LOCKUP on CPU
Keywords:
Status: CLOSED INSUFFICIENT_DATA
Alias: None
Product: Fedora
Classification: Fedora
Component: kernel
Version: 29
Hardware: x86_64
OS: Linux
unspecified
urgent
Target Milestone: ---
Assignee: Kernel Maintainer List
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2018-11-12 20:26 UTC by schaefi
Modified: 2023-09-14 04:42 UTC (History)
18 users (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed: 2019-04-09 20:09:01 UTC
Type: Bug
Embargoed:


Attachments (Terms of Use)

Description schaefi 2018-11-12 20:26:05 UTC
Description of problem:

Fedora 29 (Fedora-Workstation-Live-x86_64-29-1.2.iso) is booted from USB and seems to run ok. When shuting down the OS using the software shut-down-button of the menu, the laptop does not shut down as expected but hangs.

The following messages appear on the screen:
watchdog: BUG soft Lockup - CPU#6 stuck for 22s! [kworker/6:2:609]
watchdog: BUG soft Lockup - CPU#7 stuck for 22s! [kworker/7:1:72]
NMI watchdog: Watchdog detected hard LOCKUP on cpu 1

The CPU seems to be on a high load level and the the laptop gets hot.


Version-Release number of selected component (if applicable):
Software: Fedora-Workstation-Live-x86_64-29-1.2.iso booted from USB
Hardware: HP ENVY x360 15-cn0008ng
https://support.hp.com/ch-de/document/c06041425


How reproducible:
always


Steps to Reproduce:
1. Start HP Envy from USB with Fedora-Workstation-Live-x86_64-29-1.2.iso booted from USB
2. Shut down Fedora using the software shut-down button


Additional info:
Please let me know what to do or how to debug this problem, then I can provide additional information

Comment 1 schaefi 2018-11-14 15:39:50 UTC
The problem is most probably related to:
https://bugzilla.redhat.com/show_bug.cgi?id=1649822

Comment 2 Jeremy Cline 2018-12-03 17:35:45 UTC
We apologize for the inconvenience.  There is a large number of bugs to go through and several of them have gone stale.  Due to this, we are doing a mass bug update across all of the Fedora 29 kernel bugs.
 
Fedora 29 has now been rebased to 4.19.5-300.fc29.  Please test this kernel update (or newer) and let us know if you issue has been resolved or if it is still present with the newer kernel.
 
If you experience different issues, please open a new bug report for those.

Comment 3 Laura Abbott 2019-04-09 20:09:01 UTC
Since this bug has not been updated since the last needinfo I'm going to close this. please test on the newest kernel version and reopen if the problem persists.

Comment 4 Red Hat Bugzilla 2023-09-14 04:42:11 UTC
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 1000 days


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