FIXED. Verified on 5.10.0.24.20181113213923_03b81fd. Request: POST /api/service_catalogs/:id/service_templates/:id Query: { "action": "order", "resource": { "input_dropdown": "One", "text_box": "hello" } } Response: { "href": "https://<ip_address>/api/service_requests/3", "id": "3", "description": "Provisioning Service [catalog_item_1] from [catalog_item_1]", "approval_state": "pending_approval", "type": "ServiceTemplateProvisionRequest", "created_on": "2018-11-20T10:38:11Z", "updated_on": "2018-11-20T10:38:11Z", "fulfilled_on": null, "requester_id": "1", "requester_name": "Administrator", "request_type": "clone_to_service", "request_state": "pending", "message": "Service_Template_Provisioning - Request Created", "status": "Ok", "options": { "dialog": { "dialog_input_dropdown": "One", "dialog_text_box": "hello" }, "workflow_settings": { "resource_action_id": "25", "dialog_id": "2" }, "initiator": null, "src_id": "1", "request_options": { "submit_workflow": true, "init_defaults": false }, "cart_state": "ordered", "requester_group": "EvmGroup-super_administrator" }, "userid": "admin", "source_id": "1", "source_type": "ServiceTemplate", "destination_id": null, "destination_type": null, "tenant_id": "1", "service_order_id": "3", "process": true, "cancelation_status": null, "service_templates": { "count": 0, "resources": [], "actions": [ ... ] } } And I checked the automation log, static fields are populated with the supplied value.