Description of problem:
Failed to auto-attach RHEL-8.0-Snapshot-1.0 against Satellite6.4
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1. Install RHEL-8.0-20181120.0, and register it to Satellite6.4:
[root@dell-r730-001-guest15 ~]# subscription-manager register
Registering to: ent-01-vm-02.lab.eng.nay.redhat.com:443/rhsm
The system has been registered with ID: c65add8d-b5a8-4251-9153-2e6f46230076
The registered system name is: dell-r730-001-guest15.dsal.lab.eng.rdu2.redhat.com
2. Run auto-attach:
[root@dell-r730-001-guest15 ~]# subscription-manager attach
3. Check the manifest:
1) Manifest is imported into Satellite.
2) Delete the manifest on Satellite Web UI, and re-import it:
Manifes can be re-imported with an error 'Validation failed: Locations expecting locations used by hosts or inherited (check mismatches report).'
As step 2.
Auto-attach should be successful.
Manifest should be imported into satellite6.4 successfully.
I'm not sure if the auto-attach failure is related to the manifest importing error. But I attach all the related attachments here:
Please see attachment 'rhsm.log' on RHEL8.
Please see attachments 'manifest-import-error.png', 'manifest-import-task.png', and 'manifest-import-error-details' on Satellite Web UI.
Created attachment 1507870 [details]
Created attachment 1507871 [details]
Created attachment 1507872 [details]
Created attachment 1507873 [details]
k-attach-subscription is the wrong component for this, moving to registration
Please confirm if the original registration attempt was in the stage environment.
This is my timeline, as I understand it:
2018-11-14 - Stage upgraded to Candlepin 2.3.10
2018-11-21 - This bug is filed
2018-11-28 - Stage downgraded to Candlepin 2.3.9
- jsefler noted that auto-attaching subs (not relating to Satellite) fails.
- I deleted the rules that came with Candlepin 2.3.10, reverting back to 2.3.9 rules
- auto-attaching works again
How I see it, this is potentially an issue with the rules that came with 2.3.10.
Hi Jenny and Shayne,
I used Ethel to create an account, and attach related SKUs. Then I logged in the Stage Customer Portal to export manifest for Satellite6.4.
I don't know when the Stage candlepin was upgraded from 2.3.9 to 2.3.10, but my manifest for Satellite is not exported during recent days.
Hope my information can help.
(In reply to Tramaine Darby from comment #9)
> Please confirm if the original registration attempt was in the stage
Yes, Tramaine, I use Stage environment to export my manifest.
Can I understand it like this: Although manifest have been exported from Stage, the change of Stage candlepin will affect entitlement consuming through the manifest?
Created attachment 1510064 [details]
Today(Nov 30 CST 2018), I deployed a totally new Satellite6.4.0, and exported the latest manifest from Stage for Satellite6.4.
Then register RHEL-8.0-20181120.0 against Satellite6.4.0, and auto-attach:
[root@dell-r730-001-guest27 ~]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 22.214.171.124-Unknown
subscription management rules: 5.26
[root@dell-r730-001-guest27 ~]# subscription-manager register
Registering to: ibm-x3655-03.ovirt.rhts.eng.bos.redhat.com:443/rhsm
The system has been registered with ID: bc64fa73-163b-407c-abd4-4d562388afdc
The registered system name is: dell-r730-001-guest27.dsal.lab.eng.rdu2.redhat.com
[root@dell-r730-001-guest27 ~]# subscription-manager attach
Installed Product Current Status:
Product Name: Red Hat Enterprise Linux for x86_64 High Touch Beta
(In reply to qianzhan from comment #17)
> Today(Nov 30 CST 2018), I deployed a totally new Satellite6.4.0, and
> exported the latest manifest from Stage for Satellite6.4.
> Then register RHEL-8.0-20181120.0 against Satellite6.4.0, and auto-attach:
> 1) Satellite6.4.0:
> 2) RHEL-8.0-20181120.0:
> [root@dell-r730-001-guest27 ~]# subscription-manager version
> server type: Red Hat Subscription Management
> subscription management server: 126.96.36.199-Unknown
> subscription management rules: 5.26
> subscription-manager: 1.23.8-1.el8
> [root@dell-r730-001-guest27 ~]# subscription-manager register
> Registering to: ibm-x3655-03.ovirt.rhts.eng.bos.redhat.com:443/rhsm
> Username: admin
> The system has been registered with ID: bc64fa73-163b-407c-abd4-4d562388afdc
> The registered system name is:
> [root@dell-r730-001-guest27 ~]# subscription-manager attach
> Installed Product Current Status:
> Product Name: Red Hat Enterprise Linux for x86_64 High Touch Beta
> Status: Subscribed
Move this bug to VERIFIED.
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory, and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.