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Bug 1657016

Summary: Input Method selector UI (im-chooser) fails in RHEL 7.6
Product: Red Hat Enterprise Linux 7 Reporter: Paul Gozart <pgozart>
Component: im-chooserAssignee: Akira TAGOH <tagoh>
Status: CLOSED ERRATA QA Contact: QE Internationalization Bugs <qe-i18n-bugs>
Severity: medium Docs Contact:
Priority: unspecified    
Version: 7.6CC: ayadav, eng-i18n-bugs, pgozart, pnemade, qe-i18n-bugs, smaitra, yzheng
Target Milestone: rcKeywords: i18n, Reopened
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: im-chooser-1.6.4-5.el7 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2019-08-06 13:00:35 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Paul Gozart 2018-12-06 20:34:22 UTC
Description of problem:

The Input Method selector (im-chooser) reports an error when trying to change the input method.  Changing the input method from CLI works.


Version-Release number of selected component (if applicable):

RHEL 7.6
im-chooser-1.6.4-4.el7.x86_64


How reproducible:

Always


Steps to Reproduce:
1.  Start with RHEL 7.6 Workstation
2.  Launch im-chooser in Gnome
3.  Try changing the input method


Actual results:

Failed to switch Input Method
GDBus.Error:org.gtk.GDBus.UnmappedGError.Quark._imsettings_2derror_2dquark.Code5: 
Current desktop isn't targeted by IMSettings.
Please check /home/d120807/.cache/imsettings/log for more details


Expected results:

Input switched without error


Additional info:

sosreport, cache log mentioned in error and video of user reproducing the error all attached

Comment 5 Akira TAGOH 2018-12-07 04:51:53 UTC
This isn't a bug as that message says it all. Input Method are managed by GNOME itself on GNOME and IBus is the framework only supported by it. open gnome-control-center by any way and see Input Source on Region & Language.

Comment 14 Parag Nemade 2019-01-23 04:49:11 UTC
Paul,

I don't understand why customer is thinking that IBus is not default IM on their desktop systems? It is default. They don't need to manually set any Input Method (IM) using im-chooser at all.
From the screenshot it is clear that they have no issues on their system. I see that system is using German language and the Input Source "German" as first entry is also correct.
Generally users choose different input sources not input methods. E.g. in the screenshot it can be seen that, that user can switch between "German" and "English (US)" input sources.
To me all looks correct and working.
I request to ask them again why they think IBus is not set default on their systems?

Comment 20 errata-xmlrpc 2019-08-06 13:00:35 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2019:2165