Bug 1658906 - Provisioned Services doesn't show the date in service name for reconfigure services
Summary: Provisioned Services doesn't show the date in service name for reconfigure se...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat CloudForms Management Engine
Classification: Red Hat
Component: UI - OPS
Version: 5.10.0
Hardware: Unspecified
OS: Unspecified
medium
high
Target Milestone: GA
: 5.11.0
Assignee: Harpreet Kataria
QA Contact: Niyaz Akhtar Ansari
Red Hat CloudForms Documentation
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2018-12-13 06:58 UTC by Niyaz Akhtar Ansari
Modified: 2019-12-12 13:35 UTC (History)
14 users (show)

Fixed In Version: 5.11.0.1
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2019-12-12 13:34:53 UTC
Category: ---
Cloudforms Team: CFME Core
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
Demo (14.23 MB, video/mp4)
2018-12-13 06:58 UTC, Niyaz Akhtar Ansari
no flags Details
with cloud provider (148.49 KB, image/png)
2018-12-17 14:32 UTC, Niyaz Akhtar Ansari
no flags Details
Service Reconfiguration with date (352.86 KB, image/png)
2018-12-20 15:35 UTC, William Fitzgerald
no flags Details


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2019:4199 0 None None None 2019-12-12 13:35:08 UTC

Description Niyaz Akhtar Ansari 2018-12-13 06:58:30 UTC
Created attachment 1513911 [details]
Demo

Description of problem:


Version-Release number of selected component (if applicable):
Version 5.10.0.29.20181211195209_fd990a9

How reproducible:
100%

Steps to Reproduce:
1.Create a Service catalog item and add Reconfigure Entry Point.
2.Order the service 
3.Go to My Services
4.Go to created My Services details page

Actual results:
Provisioned Services doesn't show the date in service name and in service title when we select Reconfigure Entry Point.

Expected results:
It should show the Date.

Additional info:

Comment 2 Aziza Karol 2018-12-13 14:55:04 UTC
Niyaz, Please share your appliance setup on which this issue is reproducible.

Comment 4 Allen W 2018-12-13 15:51:19 UTC
@Niyaz this should be listed as UI - Ops

Comment 5 Greg McCullough 2018-12-13 18:20:13 UTC
The service naming is applied from the CatalogItemInitialize entry-point if the service name is not being overridden from the dialog.

See https://github.com/ManageIQ/manageiq-content/blob/master/content/automate/ManageIQ/Service/Provisioning/StateMachines/Methods.class/__methods__/catalogiteminitialization.rb#L43

Can you confirm that:
1) You are using CatalogIteminItialization as the create entry-point
2) You are not overriding the Service name from the dialog

Comment 6 Niyaz Akhtar Ansari 2018-12-14 09:12:33 UTC
@Greg, answers to your questions, 
1.I am using following entry points
Provisioning Entry Point - /Service/Provisioning/StateMachines/ServiceProvision_Template/CatalogItemInitialization
Reconfigure Entry Point - /System/Event/StateMachines/Refresh/default (this is diff)
Retirement Entry Point - /Service/Retirement/StateMachines/ServiceRetirement/Default

2. Not overriding name from service dialog

but the problem is, I am not able to differentiate between active services since all names are same

Comment 7 Tina Fitzgerald 2018-12-14 16:54:17 UTC
Hi Niyaz,

Service reconfigure is only available for Cloud Orchestration.
The reconfigure entry point would be:
/Cloud/Orchestration/Reconfiguration/StateMachines/Reconfigure/Default.

The reconfigure entrypoint specified is not a valid entry point: 
/System/Event/StateMachines/Refresh/default (this is diff)

I don't believe this is an issue. Can we close this ticket?

Let me know if you have any questions.

Thanks,
Tina

Comment 8 Niyaz Akhtar Ansari 2018-12-17 14:32:00 UTC
Created attachment 1515083 [details]
with cloud provider

I tried with correct entry points as you mentioned in above comments with azure provider. I am still seeing the issue.
-> /Cloud/Orchestration/Reconfiguration/StateMachines/Reconfigure/Default.

Comment 9 William Fitzgerald 2018-12-17 18:54:38 UTC
Do you have a reproducer ?  

I looked at appliance in Comment3 and it doesn't match the screenshot.

Please advise

Comment 11 William Fitzgerald 2018-12-18 22:03:27 UTC
Hi Niyaz,

Service reconfigure is only available for Cloud Orchestration stacks.
You will need to provision a service from an orchestration template.  That template needs to be reconfigurable and then try to run the service reconfiguration.

Please disable your OpenStack domain when testing this.

Thanks

Billy

Comment 14 William Fitzgerald 2018-12-20 15:35:50 UTC
Created attachment 1515911 [details]
Service Reconfiguration with date

Comment 15 William Fitzgerald 2018-12-20 15:37:45 UTC
Niyaz,

I tried to reconfigure the service and its showing the date now.  I included the screenshot.

Can you try now and verify its working now?

Thanks

Billy

Comment 16 Niyaz Akhtar Ansari 2018-12-20 15:52:57 UTC
Yes I can see the date on service details page.I have mentioned in comment12.
But there is another issue when you navigate Configuration->Reconfigure this service page the date is not present with service name.

Comment 17 William Fitzgerald 2018-12-20 16:35:00 UTC
Can you provide screenshots showing the service detail page and the service page showing the difference in naming?

Comment 18 Niyaz Akhtar Ansari 2018-12-21 18:18:10 UTC
In comment #13 I have uploaded the image. you can see the date is not present with service name

Comment 19 William Fitzgerald 2018-12-21 20:22:48 UTC
Transferring to UI - OPS

Comment 20 William Fitzgerald 2019-01-02 16:53:04 UTC
Tina talked to Dan about this issue and they decided to transfer this ticket to UI

Comment 23 Tina Fitzgerald 2019-01-03 17:37:31 UTC
Hi Harpreet,

Yes, the code should use the 'Service' name for the right cell header, instead of the 'Service Template' name.

Let me know if you have any questions.

Thanks,
Tina

Comment 25 Niyaz Akhtar Ansari 2019-05-10 10:26:42 UTC
The issue is still present in Version 5.10.4.2.20190508174256_282f74e
Hence failing this BZ.

Comment 26 Satoe Imaishi 2019-05-10 10:47:02 UTC
Niyaz, this is fixed only in 5.11, not in 5.10.z. Can you retest with 5.11.0.1 or later build?

Comment 27 Niyaz Akhtar Ansari 2019-05-10 11:00:45 UTC
Thanks Satoe for correcting me. I will test in 5.11

Comment 28 Niyaz Akhtar Ansari 2019-06-14 12:07:28 UTC
Now date is present in service name for reconfigure services 

Verified in Version 5.11.0.8.20190611155126_01e077e

Comment 30 errata-xmlrpc 2019-12-12 13:34:53 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2019:4199


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