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Description of problem: Version-Release number of selected component (if applicable): # subscription-manager version server type: Red Hat Subscription Management subscription management server: 2.3.11-1 subscription management rules: 5.30 subscription-manager: 1.23.8-7.el8 How reproducible: always Steps to Reproduce: 1.Register system 2.set bad proxy configuration on the rhsm.conf file 3.# subscription-manager config --list | grep proxy no_proxy = [] proxy_hostname = bad-auto-services.usersys.redhat.com proxy_password = [] proxy_port = 3129 proxy_user = [] 4.Execute subscription-manager list --available / --consumed commands Actual results: # subscription-manager list --available Traceback (most recent call last): File "/usr/lib64/python3.6/site-packages/rhsm/connection.py", line 603, in _request conn.request(request_type, handler, body=body, headers=final_headers) File "/usr/lib64/python3.6/http/client.py", line 1239, in request self._send_request(method, url, body, headers, encode_chunked) File "/usr/lib64/python3.6/http/client.py", line 1285, in _send_request self.endheaders(body, encode_chunked=encode_chunked) File "/usr/lib64/python3.6/http/client.py", line 1234, in endheaders self._send_output(message_body, encode_chunked=encode_chunked) File "/usr/lib64/python3.6/http/client.py", line 1026, in _send_output self.send(msg) File "/usr/lib64/python3.6/http/client.py", line 964, in send self.connect() File "/usr/lib64/python3.6/http/client.py", line 1392, in connect super().connect() File "/usr/lib64/python3.6/http/client.py", line 936, in connect (self.host,self.port), self.timeout, self.source_address) File "/usr/lib64/python3.6/socket.py", line 704, in create_connection for res in getaddrinfo(host, port, 0, SOCK_STREAM): File "/usr/lib64/python3.6/socket.py", line 745, in getaddrinfo for res in _socket.getaddrinfo(host, port, family, type, proto, flags): socket.gaierror: [Errno -2] Name or service not known During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/usr/sbin/subscription-manager", line 11, in <module> load_entry_point('subscription-manager==1.23.8', 'console_scripts', 'subscription-manager')() File "/usr/lib64/python3.6/site-packages/subscription_manager/scripts/subscription_manager.py", line 85, in main return managercli.ManagerCLI().main() File "/usr/lib64/python3.6/site-packages/subscription_manager/managercli.py", line 2905, in main ret = CLI.main(self) File "/usr/lib64/python3.6/site-packages/subscription_manager/cli.py", line 183, in main return cmd.main() File "/usr/lib64/python3.6/site-packages/subscription_manager/managercli.py", line 506, in main return_code = self._do_command() File "/usr/lib64/python3.6/site-packages/subscription_manager/managercli.py", line 2567, in _do_command after_date=after_date, File "/usr/lib64/python3.6/site-packages/rhsmlib/services/entitlement.py", line 264, in get_available_pools after_date=after_date, File "/usr/lib64/python3.6/site-packages/subscription_manager/managerlib.py", line 324, in get_available_entitlements overlapping, uninstalled, text, filter_string, future=future, after_date=after_date) File "/usr/lib64/python3.6/site-packages/subscription_manager/managerlib.py", line 530, in get_filtered_pools_list filter_string=filter_string, future=future, after_date=after_date): File "/usr/lib64/python3.6/site-packages/subscription_manager/managerlib.py", line 282, in list_pools profile_mgr.update_check(uep, consumer_uuid) File "/usr/lib64/python3.6/site-packages/subscription_manager/cache.py", line 445, in update_check if not uep.supports_resource(PACKAGES_RESOURCE): File "/usr/lib64/python3.6/site-packages/rhsm/connection.py", line 947, in supports_resource self._load_supported_resources() File "/usr/lib64/python3.6/site-packages/rhsm/connection.py", line 934, in _load_supported_resources resources_list = self.conn.request_get("/") File "/usr/lib64/python3.6/site-packages/rhsm/connection.py", line 743, in request_get return self._request("GET", method, headers=headers) File "/usr/lib64/python3.6/site-packages/rhsm/connection.py", line 769, in _request info=info, headers=headers) File "/usr/lib64/python3.6/site-packages/rhsm/connection.py", line 615, in _request err)) rhsm.connection.ProxyException: Unable to connect to: bad-auto-services.usersys.redhat.com:3129 [Errno -2] Name or service not known Expected results: No Trace back Additional info:
Issue also exist in case Connection Test is performed during initial-setup with wrong proxy details. How to reproduce: -Click on "Configure Proxy" button -------> Select "I would like to connect via an HTTP proxy" checkbox and enter invalid proxy server details and Click on test connection button - through CLI check rhsm.log- 021-01-19 13:39:13,669 [DBG] initial-setup-graphical:7746:TestNetworkConnectionThread @connection.py:587 - Using proxy: auto-services.usersysssredhat.com:3129 2021-01-19 13:39:13,789 [ERR] initial-setup-graphical:7746:TestNetworkConnectionThread @networkConfig.py:284 - 'Unable to connect to: auto-services.usersysssredhat.com:3129 [Errno -2] Name or service not known ' when attempting to connect through auto-services.usersysssredhat.com:3129 Traceback (most recent call last): File "/usr/lib64/python3.6/site-packages/rhsm/connection.py", line 719, in _request conn.request(request_type, handler, body=body, headers=final_headers) File "/usr/lib64/python3.6/http/client.py", line 1269, in request self._send_request(method, url, body, headers, encode_chunked) File "/usr/lib64/python3.6/http/client.py", line 1315, in _send_request self.endheaders(body, encode_chunked=encode_chunked) File "/usr/lib64/python3.6/http/client.py", line 1264, in endheaders self._send_output(message_body, encode_chunked=encode_chunked) File "/usr/lib64/python3.6/http/client.py", line 1040, in _send_output self.send(msg) File "/usr/lib64/python3.6/http/client.py", line 978, in send self.connect() File "/usr/lib64/python3.6/http/client.py", line 1429, in connect super().connect() File "/usr/lib64/python3.6/http/client.py", line 950, in connect (self.host,self.port), self.timeout, self.source_address) File "/usr/lib64/python3.6/socket.py", line 704, in create_connection for res in getaddrinfo(host, port, 0, SOCK_STREAM): File "/usr/lib64/python3.6/socket.py", line 745, in getaddrinfo for res in _socket.getaddrinfo(host, port, family, type, proto, flags): socket.gaierror: [Errno -2] Name or service not known During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/usr/lib64/python3.6/site-packages/subscription_manager/gui/networkConfig.py", line 268, in test_connection cp.getStatus() File "/usr/lib64/python3.6/site-packages/rhsm/connection.py", line 1627, in getStatus return self.conn.request_get(method) File "/usr/lib64/python3.6/site-packages/rhsm/connection.py", line 897, in request_get return self._request("GET", method, headers=headers, cert_key_pairs=cert_key_pairs) File "/usr/lib64/python3.6/site-packages/rhsm/connection.py", line 923, in _request info=info, headers=headers, cert_key_pairs=cert_key_pairs) File "/usr/lib64/python3.6/site-packages/rhsm/connection.py", line 749, in _request err)) rhsm.connection.ProxyException: Unable to connect to: auto-services.usersysssredhat.com:3129 [Errno -2] Name or service not known
After evaluating this issue, there are no plans to address it further or fix it in an upcoming release. Therefore, it is being closed. If plans change such that this issue will be fixed in an upcoming release, then the bug can be reopened.