RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 1660224 - subscription-manager set commands failing to set any attributes (syspurpose)
Summary: subscription-manager set commands failing to set any attributes (syspurpose)
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Red Hat Enterprise Linux 8
Classification: Red Hat
Component: subscription-manager
Version: 8.0
Hardware: Unspecified
OS: Unspecified
unspecified
high
Target Milestone: rc
: 8.0
Assignee: candlepin-bugs
QA Contact: Red Hat subscription-manager QE Team
URL:
Whiteboard:
: 1661107 (view as bug list)
Depends On:
Blocks: 1638153 1641577 1652753 1656802
TreeView+ depends on / blocked
 
Reported: 2018-12-17 21:04 UTC by Craig Donnelly
Modified: 2019-06-14 00:45 UTC (History)
7 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2019-06-14 00:45:48 UTC
Type: Bug
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Github candlepin subscription-manager pull 1998 0 None closed Use the result from SyncResult objects for showing syspurpose 2020-11-09 14:50:52 UTC
Github candlepin subscription-manager pull 1999 0 None closed 1660224: Allow setting and unsetting of addons and service level 2020-11-09 14:50:53 UTC

Description Craig Donnelly 2018-12-17 21:04:18 UTC 
Description of problem:
When registered to a subscription-management service, subscription-manager cannot set syspurpose attributes.

[root@unused ~]# subscription-manager status
+-------------------------------------------+
   System Status Details
+-------------------------------------------+
Overall Status: Current

System Purpose Status: Invalid

[root@unused ~]# subscription-manager role --set "RHEL Server"
role set to "RHEL Server".
[root@unused ~]# ss
{}
System purpose successfully sent to subscription management server.
{}[root@unused ~]# subscription-manager service-level --set Premium
service_level_agreement set to "Premium".
[root@unused ~]# ss
{}
System purpose successfully sent to subscription management server.
{}[root@unused ~]# subscription-manager usage --set Dev
usage set to "Dev".
[root@unused ~]# ss
{}
System purpose successfully sent to subscription management server.
{}
======================================================
[root@unused ~]# unreg
Unregistering from: subscription.rhsm.stage.redhat.com:443/subscription
System has been unregistered.
[root@unused ~]# subscription-manager role --set "RHEL Server"
role set to "RHEL Server".
[root@unused ~]# ss
{
  "role": "RHEL Server"
}
Unable to send system purpose to subscription management server
{
  "role": "RHEL Server"
}{
  "role": "RHEL Server"
}


Version-Release number of selected component (if applicable): 1.23.8-8


How reproducible: 100%


Steps to Reproduce:
1. subscription-manager register --auto-attach
2. subscription-manager role --set "RHEL Server"
3. syspurpose show

Actual results:
{}

Expected results:
{
  "role": "RHEL Server"
}


Additional info:
Comment 2 Rehana 2018-12-18 15:39:09 UTC 
Still fails against stage candlepin : 
=======================================

[root@dell-r730-002-guest15 test]# subscription-manager role --set=fll
role set to "fll".
[root@dell-r730-002-guest15 test]# syspurpose show
{}
System purpose successfully sent to subscription management server.
[root@dell-r730-002-guest15 test]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 2.3.11-1
subscription management rules: 5.30
subscription-manager: 1.23.8-11.el8

also , observed that with this new build a lot of conflicting messages were appear , as opposed to the recent testing observation the build earlier to this https://bugzilla.redhat.com/show_bug.cgi?id=1633264#c8


[root@dell-r730-002-guest15 test]# subscription-manager addons --add bar
Due to a conflicting change made at the server the addons has not been set.
If you'd like to overwrite the server side change please run: subscription-manager addons --add bar

Same is observed even after removing the cache file .
------------------------------------------------

[root@dell-r730-002-guest15 test]# rm -rf /var/lib/rhsm/cache/syspurpose.json
[root@dell-r730-002-guest15 test]# subscription-manager addons --add bar
Due to a conflicting change made at the server the addons has not been set.
If you'd like to overwrite the server side change please run: subscription-manager addons --add bar
[root@dell-r730-002-guest15 test]# subscription-manager addons --add bar
Due to a conflicting change made at the server the addons has not been set.
If you'd like to overwrite the server side change please run: subscription-manager addons --add bar
[root@dell-r730-002-guest15 test]#
Comment 10 Shwetha Kallesh 2019-01-07 06:54:53 UTC 
Preliminary verification comment:

[root@kvm-02-guest13 ~]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 2.3.12-1
subscription management rules: 5.30
subscription-manager: 1.23.8-12.el8


[root@kvm-02-guest13 ~]# subscription-manager role --set=foo
role set to "foo".
[root@kvm-02-guest13 ~]# subscription-manager addons --add bar
addons updated.
[root@kvm-02-guest13 ~]# syspurpose show
{
  "addons": [
    "bar"
  ],
  "role": "foo",
}
System purpose successfully sent to subscription management server.
Comment 12 Kevin Howell 2019-01-14 15:27:16 UTC 
*** Bug 1661107 has been marked as a duplicate of this bug. ***
Comment 13 Rehana 2019-01-16 09:16:02 UTC 
Verifying on :
================

# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 2.3.12-1
subscription management rules: 5.30
subscription-manager: 1.23.8-14.el8

Scenario 1 : Register and set values using subscription-manger syspurpose commands 

# subscription-manager  register --username=stage_test**
rRegistering to: subscription.rhsm.stage.redhat.com:443/subscription
Password: 
The system has been registered with ID: d69781c5-76b7-456f-a2ae-7280c33d0e39
The registered system name is: kvm-02-guest09.rhts.eng.bos.redhat.com

# subscription-manager role --set="RHEL Server" ; subscription-manager usage --set="QA" ; subscription-manager service-level --set="Premium" ; subscription-manager addons --add="High Availability"
role set to "RHEL Server".
usage set to "QA".
service_level_agreement set to "Premium".
addons updated.

# syspurpose show
{
  "addons": [
    "High Availability"
  ],
  "role": "RHEL Server",
  "service_level_agreement": "Premium",
  "usage": "QA"
}
System purpose successfully sent to subscription management server.

^^ PASS , all values have been successfully set 

Scenario 2 : Register and set values using syspurpose commands 
==============================================================
# subscription-manager  register --username=stage_test********
Registering to: subscription.rhsm.stage.redhat.com:443/subscription
Password: 
The system has been registered with ID: fdd21b52-7a15-47b0-b60f-61cdfccc7986
The registered system name is: kvm-02-guest09.rhts.eng.bos.redhat.com

Before setting  

# syspurpose show
{}
System purpose successfully sent to subscription management server.

# syspurpose set-role "RHEL Server"; syspurpose set-usage "Production" ; syspurpose set-sla "Basic" ; syspurpose add-addons "addon1" "addon2" ; syspurpose show
role set to RHEL Server
System purpose successfully sent to subscription management server.
usage set to Production
System purpose successfully sent to subscription management server.
service_level_agreement set to Basic
System purpose successfully sent to subscription management server.
Added addon1 to addons.
Added addon2 to addons.
System purpose successfully sent to subscription management server.
{
  "addons": [
    "addon2",
    "addon1"
  ],
  "role": "RHEL Server",
  "service_level_agreement": "Basic",
  "usage": "Production"
}
System purpose successfully sent to subscription management server.

^^PASS , all values have been successfully set 

Also verified that user can successfully set the value on unregistered system as well using subscription-manager /syspurpose tool

Moving to verified!!
Note You need to log in before you can comment on or make changes to this bug.