RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 1660610 - printing text files fails because ghostscript cannot find the font
Summary: printing text files fails because ghostscript cannot find the font
Keywords:
Status: CLOSED DUPLICATE of bug 1653706
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: ghostscript
Version: 7.6
Hardware: Unspecified
OS: Unspecified
unspecified
medium
Target Milestone: rc
: ---
Assignee: Martin Osvald 🛹
QA Contact: qe-baseos-daemons
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2018-12-18 19:36 UTC by Andrew Schorr
Modified: 2018-12-20 02:54 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2018-12-20 02:54:25 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)

Description Andrew Schorr 2018-12-18 19:36:44 UTC 
Description of problem:
When I try to print a plain text file, nothing comes out of the printer. If I change the LogLevel in cupsd.conf to debug, I see error messages in /var/log/cups/error_log saying "Error: /typecheck in /findfont". It seems that
the Postscript is generated by paps. I get a similar error when I run
"head /etc/passwd | paps | gs -".

Version-Release number of selected component (if applicable):
paps-0.6.8-28.el7.1.x86_64


How reproducible:
Always.

Steps to Reproduce:
1. head /etc/passwd | lpr
2. or 
3. head /etc/passwd | paps | gs -

Actual results:
Error messages, and nothing is printed. Here's what I see:
bash-4.2$ head /etc/passwd | paps | gs -
GPL Ghostscript 9.07 (2013-02-14)
Copyright (C) 2012 Artifex Software, Inc.  All rights reserved.
This software comes with NO WARRANTY: see the file PUBLIC for details.
Can't find (or can't open) font file /usr/share/ghostscript/9.07/Resource/Font/NimbusSanL-Regu.
Can't find (or can't open) font file NimbusSanL-Regu.
Can't find (or can't open) font file /usr/share/ghostscript/9.07/Resource/Font/NimbusSanL-Regu.
Can't find (or can't open) font file NimbusSanL-Regu.
Querying operating system for font files...
Error: /typecheck in /findfont
Operand stack:
   Helvetica
Execution stack:
   %interp_exit   .runexec2   --nostringval--   --nostringval--   --nostringval--   2   %stopped_push   --nostringval--   --nostringval--   --nostringval--   false   1   %stopped_push   1884   1   3   %oparray_pop   1883   1   3   %oparray_pop   1867   1   3   %oparray_pop   1755   1   3   %oparray_pop   --nostringval--   %errorexec_pop   .runexec2   --nostringval--   --nostringval--   --nostringval--   2   %stopped_push   --nostringval--   --nostringval--   1836   1   5   %oparray_pop
Dictionary stack:
   --dict:950/1684(ro)(G)--   --dict:0/20(G)--   --dict:78/200(L)--   --dict:27/42(L)--   --dict:11/11(L)--
Current allocation mode is local
GPL Ghostscript 9.07: Unrecoverable error, exit code 1

That's very similar to what I see in /var/log/cups/error_log, except it doesn't specify which fonts are not found. In error_log, I see:
D [18/Dec/2018:14:23:23 -0500] [Job 139] Before copy_comments - %!PS-Adobe-3.0
D [18/Dec/2018:14:23:23 -0500] [Job 139] %!PS-Adobe-3.0
D [18/Dec/2018:14:23:23 -0500] [Job 139] %cupsRotation: 0
D [18/Dec/2018:14:23:23 -0500] [Job 139] %%Title: (stdin)
D [18/Dec/2018:14:23:23 -0500] [Job 139] %%Creator: paps version 0.6.7 by Dov Gr
obgeld
D [18/Dec/2018:14:23:23 -0500] [Job 139] %%Pages: (atend)
D [18/Dec/2018:14:23:23 -0500] [Job 139] %%BoundingBox: 0 0 612 792
D [18/Dec/2018:14:23:23 -0500] [Job 139] %%For: schorr
D [18/Dec/2018:14:23:23 -0500] [Job 139] %%Orientation: Portrait
D [18/Dec/2018:14:23:23 -0500] [Job 139] %%EndComments
D [18/Dec/2018:14:23:23 -0500] [Job 139] Before copy_prolog - %%BeginProlog
D [18/Dec/2018:14:23:23 -0500] [Job 139] Before copy_setup - %%BeginSetup
D [18/Dec/2018:14:23:23 -0500] [Job 139] Before page loop - %%Page: 1 1
D [18/Dec/2018:14:23:23 -0500] [Job 139] Copying page 1...
D [18/Dec/2018:14:23:23 -0500] [Job 139] pagew = 588.0, pagel = 768.0
D [18/Dec/2018:14:23:23 -0500] [Job 139] bboxx = 0, bboxy = 0, bboxw = 612, bbox
l = 792
D [18/Dec/2018:14:23:23 -0500] [Job 139] PageLeft = 12.0, PageRight = 600.0
D [18/Dec/2018:14:23:23 -0500] [Job 139] PageTop = 780.0, PageBottom = 12.0
D [18/Dec/2018:14:23:23 -0500] [Job 139] PageWidth = 612.0, PageLength = 792.0
D [18/Dec/2018:14:23:23 -0500] [Job 139] Wrote 1 pages...
D [18/Dec/2018:14:23:23 -0500] [Job 139] Error: /typecheck in /findfont
D [18/Dec/2018:14:23:23 -0500] [Job 139] Operand stack:
D [18/Dec/2018:14:23:23 -0500] [Job 139] Helvetica
...

Expected results:
It should work!

Additional info: I am not certain which component is at fault, but clearly it cannot find the fonts that it wants.
Comment 2 Akira TAGOH 2018-12-19 03:20:37 UTC 
Simple reproducible code should be:
$ echo "/Helvetica findfont" | gs

If you still see the error, please check if you have WOFF fonts in the font paths or so which ghostscript doesn't support. see Bug#1653706
Comment 3 Andrew Schorr 2018-12-19 14:11:27 UTC 
bash-4.2$ echo "/Helvetica findfont" | gs
GPL Ghostscript 9.07 (2013-02-14)
Copyright (C) 2012 Artifex Software, Inc.  All rights reserved.
This software comes with NO WARRANTY: see the file PUBLIC for details.
GS>Can't find (or can't open) font file /usr/share/ghostscript/9.07/Resource/Font/NimbusSanL-Regu.
Can't find (or can't open) font file NimbusSanL-Regu.
Can't find (or can't open) font file /usr/share/ghostscript/9.07/Resource/Font/NimbusSanL-Regu.
Can't find (or can't open) font file NimbusSanL-Regu.
Querying operating system for font files...
Error: /typecheck in /findfont
Operand stack:
   Helvetica
Execution stack:
   %interp_exit   .runexec2   --nostringval--   .findfontop   --nostringval--   2   %stopped_push   --nostringval--   .findfontop   %loop_continue   .findfontop   .findfontop   false   1   %stopped_push   .runexec2   --nostringval--   .findfontop   --nostringval--   2   %stopped_push   --nostringval--   1842   1   3   %oparray_pop
Dictionary stack:
   --dict:950/1684(ro)(G)--   --dict:0/20(G)--   --dict:77/200(L)--
Current allocation mode is local
Current file position is 20
GS<1>bash-4.2$ 

bash-4.2$ fc-list | grep -i woff
/usr/share/fonts/fontawesome/fontawesome-webfont.woff: FontAwesome:style=Regular

Is there any fix for this other than removing the rpm containing the woff file?
Comment 4 Andrew Schorr 2018-12-19 17:54:00 UTC 
FYI, I can confirm that removing the fontawesome-fonts-web rpm solves my problem.
I can now print text files again.
Comment 5 Akira TAGOH 2018-12-20 02:54:25 UTC 
See the bug in my last comment. this issue has already been fixed in ghostscript upstream.

*** This bug has been marked as a duplicate of bug 1653706 ***
Note You need to log in before you can comment on or make changes to this bug.