Red Hat Bugzilla – Bug 166090
Cloned bugs only take the first portion of a bug information (the opened by section)
Last modified: 2013-06-23 23:02:16 EDT
Description of problem: When one clones a bug, it only takes the first portion of a bug, that which includes the information about who opened the bug. This is a problem in many cases, where there's additional information about the bug in later comments. I suggest either allowing people to select which additional comments they want in a bug to be cloned, or capturing the entire bug, and not just the initial section. How reproducible: Always Steps to Reproduce: 1. Find a bug you want to clone against another release, which has information in the comments that should be in the clone as well. 2. Clone it. 3. There is only the initial problem description field (the opened by part) in the cloned bug, none of the later comments. Actual results: Information is lost and needs to be propagated by hand. Expected results: Comments are propagated as well, either by selecting them, or all of them at the point of cloning. Additional info: A developer complained about this problem as relating to bugs escalated from Issue Tracker, since the initial problem description field only says where a bug came from, and the later comments contain the main information. I am also going to put a bug against Issue Tracker about that fact, as that seems not quite right.
Changed added in /bugzilla-devel. All comments should be now in the comment field. Please verify this is working with a bug that you need to clone. It is pointing at the live db so it is ok to try one that is a real change. https://bugzilla.redhat.com/bugzilla-devel
Oooh. Pretty. I don't tend to need to clone bugs of late, though. I shall ping the engineer who mentioned this to me, and see if he has anything to test with.
Hmm. Seems to still only take the initial problem description. Does it get confused by private comments? (it shouldn't, since IT escalated bugs are almost certainly going to have them) See bug #166689, which was cloned as bug #166690.
Strange, I go to 166689, click on Clone Bug, choose product (RHEL), and the comment field shows the initial description plus the next two comments for me. Did you scroll down in the comment box on the entry page to verify that the two additional comments were there?
If entry page = page immediately before submitting the bug, I did scroll down, but did not realize that I should have seen the other comments then. I did not see them then.