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Bug 1664621

Summary: cockpit webui freezes when taking backup of an instance without suffix
Product: Red Hat Directory Server Reporter: Amita Sharma <amsharma>
Component: cockpit-389-dsAssignee: mreynolds
Status: CLOSED ERRATA QA Contact: RHDS QE <ds-qe-bugs>
Severity: medium Docs Contact:
Priority: unspecified    
Version: 8.0CC: afarley, amsharma, ebock, lkrispen, mhonek, nkinder, pasik, rmeggins, spichugi, tbordaz, vashirov
Target Milestone: DS11.0   
Target Release: ---   
Hardware: x86_64   
OS: All   
Whiteboard: sync-to-jira
Fixed In Version: 389-ds-base-1.4.1.6-2.module+el8dsrv+3912+aa2ce078.x86_64 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2019-11-06 12:42:01 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
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Description Flags
Screen_shot none

Description Amita Sharma 2019-01-09 10:20:26 UTC
Created attachment 1519425 [details]
Screen_shot

Description of problem:
cockpit webui freezes when taking backup of an instance without suffix

Version-Release number of selected component (if applicable):
389-ds-base-1.4.0.20-4.module+el8+2624+8b7e87b9.x86_64
389-ds-base-snmp-1.4.0.20-4.module+el8+2624+8b7e87b9.x86_64
389-ds-base-libs-1.4.0.20-4.module+el8+2624+8b7e87b9.x86_64
cockpit-389-ds-1.4.0.20-4.module+el8+2+a9256f9c.noarch
python3-lib389-1.4.0.20-4.module+el8+2624+8b7e87b9.noarch
389-ds-base-legacy-tools-1.4.0.20-4.module+el8+2624+8b7e87b9.x86_64

How reproducible:
Always

Steps to Reproduce:
Create an instance without suffix
Try to take backup of this instance

Actual results:
The screen freezes and no error message given

Expected results:
It should give an error message saying no suffix exists 

Additional info:
Please check screen shot where the screen halt

Comment 1 mreynolds 2019-03-25 15:28:54 UTC
https://pagure.io/389-ds-base/issue/50289

Comment 3 Viktor Ashirov 2019-09-03 09:10:57 UTC
Build tested: 389-ds-base-1.4.1.6-2.module+el8dsrv+3912+aa2ce078.x86_64

When making a backup on a server without suffix, the error is displayed:

Failure backing up server - Server is unwilling to perform

Marking as VERIFIED.

Comment 5 errata-xmlrpc 2019-11-06 12:42:01 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHEA-2019:3731