Created attachment 1519905 [details] screenshot of error page on request details Description of problem: I am hitting an 'Unexpected error encountered' page while attempting to view the details on a subordinate region for a service request made from a global region. Setup: Active Directory authentication Global region 1x subordinate region, with openstack provider configured Catalog + Item for openstack instance provisioning, with tag control service dialog Version-Release number of selected component (if applicable): 5.10.0.31.20190108221820_a0968c8 How reproducible: 100% Steps to Reproduce: 1. Login as active directory user on global region 2. Order service for instance provisioning 3. Login as active directory user on subordinate region 4. Navigate to Services->Requests 5. Select the specific request that was generated from the global region Actual results: Unexpected Error encountered page displayed Expected results: The service request details are displayed Additional info:
Created attachment 1525151 [details] cfme-5972-production.log
Hi Mike, Can I access your 5.9.7.2 appliance? Thanks, Tina
https://github.com/ManageIQ/manageiq/pull/18424
Verified in Version 5.11.0.4.20190514210444_0c91ee1