Bug 167568 - multiple unwanted copies of print jobs
multiple unwanted copies of print jobs
Product: Red Hat Enterprise Linux 4
Classification: Red Hat
Component: cups (Show other bugs)
x86_64 Linux
medium Severity medium
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Assigned To: Tim Waugh
Depends On:
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Reported: 2005-09-05 13:45 EDT by chris suttles
Modified: 2007-11-30 17:07 EST (History)
0 users

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Fixed In Version:
Doc Type: Bug Fix
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Last Closed: 2005-09-06 09:47:05 EDT
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RHEL 7.3 requirements from Atomic Host:
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Description chris suttles 2005-09-05 13:45:35 EDT
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4

Description of problem:
Over the last two weeks we have had a few apparently random incidents where a print request has been sent and the report has been queued multiple times. The number of times the requested document has been queued has ranged anywhere from 6 to 60 times. This has happened for different documents and for different print queues on this server.

Version-Release number of selected component (if applicable):

How reproducible:

Steps to Reproduce:
1. Submit a print job
2. Walk to the printer
3. Count the number of copies

Actual Results:  cups should only generate one copy, but multiple copies are produced intermittently. 

Expected Results:  only one copy should be printed.

Additional info:

This bug seems very similar to the behavior described in bug 138123, but since this is occurring on RHEL4 I am submitting a separate bug.
Comment 1 Tim Waugh 2005-09-06 05:35:20 EDT
Red Hat Enterprise Linux shipped with cups-1.1.22-0.rc1.9, and has since been
updated to cups-1.1.22-0.rc1.9.6.

Have you entered the wrong version number in the "Version-Release number of
selected component" field above?  What does 'rpm -q cups' say?
Comment 2 chris suttles 2005-09-06 09:47:05 EDT
My mistake, this issue is on a rhel3 install. The cups version is correct, per
the output of rpm -q (/var/log/rpmpkgs frm sysreport). I will post this under
138123, and try the fixed packages provided there.

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