Bug 167568 - multiple unwanted copies of print jobs
Summary: multiple unwanted copies of print jobs
Keywords:
Status: CLOSED NOTABUG
Alias: None
Product: Red Hat Enterprise Linux 4
Classification: Red Hat
Component: cups
Version: 4.0
Hardware: x86_64
OS: Linux
medium
medium
Target Milestone: ---
: ---
Assignee: Tim Waugh
QA Contact:
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2005-09-05 17:45 UTC by chris suttles
Modified: 2007-11-30 22:07 UTC (History)
0 users

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2005-09-06 13:47:05 UTC
Target Upstream Version:
Embargoed:


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Description chris suttles 2005-09-05 17:45:35 UTC
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4

Description of problem:
Over the last two weeks we have had a few apparently random incidents where a print request has been sent and the report has been queued multiple times. The number of times the requested document has been queued has ranged anywhere from 6 to 60 times. This has happened for different documents and for different print queues on this server.

Version-Release number of selected component (if applicable):
cups-1.1.17-13.3.27

How reproducible:
Sometimes

Steps to Reproduce:
1. Submit a print job
2. Walk to the printer
3. Count the number of copies
  

Actual Results:  cups should only generate one copy, but multiple copies are produced intermittently. 

Expected Results:  only one copy should be printed.

Additional info:

This bug seems very similar to the behavior described in bug 138123, but since this is occurring on RHEL4 I am submitting a separate bug.

Comment 1 Tim Waugh 2005-09-06 09:35:20 UTC
Red Hat Enterprise Linux shipped with cups-1.1.22-0.rc1.9, and has since been
updated to cups-1.1.22-0.rc1.9.6.

Have you entered the wrong version number in the "Version-Release number of
selected component" field above?  What does 'rpm -q cups' say?

Comment 2 chris suttles 2005-09-06 13:47:05 UTC
My mistake, this issue is on a rhel3 install. The cups version is correct, per
the output of rpm -q (/var/log/rpmpkgs frm sysreport). I will post this under
138123, and try the fixed packages provided there.


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