Bug 1689616
| Summary: | xdg-utils calls gvfs-open instead of gio open | ||
|---|---|---|---|
| Product: | Red Hat Enterprise Linux 7 | Reporter: | Seth Goldin <sethgoldin> |
| Component: | xdg-utils | Assignee: | Alexander Larsson <alexl> |
| Status: | CLOSED NEXTRELEASE | QA Contact: | Desktop QE <desktop-qa-list> |
| Severity: | medium | Docs Contact: | |
| Priority: | unspecified | ||
| Version: | 7.6 | CC: | alexl, amike, bugzilla, jwright, mclasen, sbarcomb |
| Target Milestone: | rc | Keywords: | AcceptanceCriteriaRejected |
| Target Release: | --- | ||
| Hardware: | x86_64 | ||
| OS: | Linux | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | If docs needed, set a value | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2020-09-28 14:31:36 UTC | Type: | Bug |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
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Description
Seth Goldin
2019-03-17 00:07:54 UTC
*** Bug 1747375 has been marked as a duplicate of this bug. *** Spoke with customer this afternoon and he agreed to close the bug and case based on his users working correctly in RHEL8. I mentioned that IBM will want to favor 'gio open' as a best practice. Steve, I’m the reporter, but definitely didn’t talk to you. Can we at least get a backported fix for RHEL 7? I will still need an EL 7 system in production for quite a while. Hey Seth my apologies, I did not notice that the reporter was different from the only customer case attached to this bug. In the customer case, our customer is running a closed source application where this was an issue in RHEL7 and works in RHEL8. Their users migrated over to RHEL8 and no longer wanted to follow up with this bug. 1) Do you have a customer case open with us for this request? 2) If not, can you tell us a bit about the impact and use case? 3) Engineering has made comments stating that xdg-open is not a preferred method and stated that 'gio open' is preferred. Is this something that could be an acceptable solution for your case? -Steve Hey Steve, 1) I don't have any customer case open with you. In full-disclosure, I only saw this on CentOS 7, but I was instructed by some CentOS community members to report the bug upstream. 2) It sounds like I was in the same situation as your customer, with a piece of closed-source software calling gvfs-open. In my case, I was able to just install xdg-utils-1.1.2 or later: https://github.com/github/hub/issues/1473#issuecomment-303656214 It might be nice to package xdg-utils-1.1.2 or later by default, which seems like it could be a permanent fix. The only other way around it is to hound the closed-source software vendor and tell them to call `gio open` instead. Hey Seth,
Thank you for the reply. We have been assessing impact on this bug to see if it meets the maintenance phase criteria:
https://access.redhat.com/support/policy/updates/errata#Maintenance_Support_1_Phase
That means only "Critical and Important Security errata advisories (RHSAs) and Urgent Priority Bug Fix errata advisories (RHBAs) may be released". Based on the impact you and our other customer are reporting I do not think we are going to be able to resolve this in RHEL7. We do have confirmation of resolution in RHEL8.
-Steve
That's fine; sounds good, Steve. Thank you for following up. |