From Bugzilla Helper: User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6 Description of problem: Description of Problem: ref: Bug 139218 I have an Oki B4350 printer. system-config-printer produces the following message on startup: No match for USB device: mfr "OKI DATA CORP" model "B4350" desc "OKI B4350" cmdset "PJL,PCL,IBMPPR,EPSONFX,POSTSCRIPT,PCLXL" and also... No match for USB device: mfr "Star" model "TSP 700 (STR_T-U001)" desc "" cmdset "STAR" Thanks Version-Release number of selected component (if applicable): kernel-smp-2.6.9-11, system-config-printer-0.6.116-1 How reproducible: Didn't try Additional info:
I think there should be more lines to the output. Does the full output for this one: No match for USB device: mfr "OKI DATA CORP" model "B4350" desc "OKI B4350" cmdset "PJL,PCL,IBMPPR,EPSONFX,POSTSCRIPT,PCLXL" say that it will choose Generic PostScript as the model? (And does it indeed do that when you go to create a new queue for it?) (Neither of these printers are listed in the foomatic database.)
Apologies! Beneath the "Please report this message to Bugzilla" line for both types of printer, it reads... Choose 'foomatic' as the component. Hope this helps! Rgds.
When you go to create a new queue for that printer, is 'Generic PostScript' selected automatically in the model list?
No. At the the printer model selection screen it defaults to : Generic (click to select manufacturer), but none selected automatically or highlighted. queue type = Locally-connected
Ah, okay, it only does what I expected it to for printers discovered using SNMP. It should do that for locally-connected printers as well.
Tim, let me know who things are going, will be onsite with Specsavers on Wednesday, as they have a support account, will run an Issue Tracker escalation as well.... Malcolm
Just to clarify, I'm taking this bug report to be that PostScript-capable printers are not automatically detected as "Generic PostScript", meaning that the user has to manually select that. Fixing this will not enable printing in a situation where printing is not working. Specifically, if there is a driver missing (for the Star printer?), that is a much bigger job to rectify (and not normally something we'd do via Bugzilla). We will not make an update available for the Generic PostScript auto-selection feature, since the easy work-around is to select "Generic PostScript" from the list.
Fixed in rawhide package system-config-printer-0.6.145-1. The fix will be included in a future release of Red Hat Enterprise Linux.