Bug 1691791 - Add the information on deployment procedure, when HE deployment fails
Summary: Add the information on deployment procedure, when HE deployment fails
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Red Hat Gluster Storage
Classification: Red Hat Storage
Component: doc-Deploying_RHHI
Version: rhhiv-1.6
Hardware: x86_64
OS: Linux
unspecified
high
Target Milestone: ---
: RHHI-V 1.6.z Async Update
Assignee: Laura Bailey
QA Contact: bipin
URL:
Whiteboard:
Depends On:
Blocks: 1723361
TreeView+ depends on / blocked
 
Reported: 2019-03-22 14:19 UTC by SATHEESARAN
Modified: 2019-08-05 06:17 UTC (History)
4 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2019-08-05 06:17:17 UTC
Embargoed:


Attachments (Terms of Use)

Description SATHEESARAN 2019-03-22 14:19:05 UTC
Description of problem:
-----------------------
When HE deployment fails, users should proceed with 'Hyperconverged' deployment -> 'Use existing configuration' method to start with the HE deployment. In this case, existing gluster volumes and configurations will be used.

Most of the times, users misunderstand and choose 'Hosted Engine' deployment instead of 'Hyperconverged' -> use existing configuration, and that will lead to more problems like gluster service not enabled on the cluster.

Version-Release number of selected component (if applicable):
--------------------------------------------------------------
RHHI-V 1.6 deployment docs


Actual results:
---------------
No info about how to proceed with deployment, when HE deployment fails due to manual errors - for example incorrect gateway, IP, FQDN, etc

Expected results:
-----------------
Need to support doc that explains user to use the existing configuration via: 'Hyperconverged Deployment' -> 'Use Existing Configuration' in the cockpit deployment wizard.


Additional info:

Comment 1 SATHEESARAN 2019-03-22 14:20:36 UTC
This customer case is the best example where user made a mistake by choosing HE deployment,
instead of 'HC deployment' -> 'use existing configuration'

https://bugzilla.redhat.com/show_bug.cgi?id=1669980

Comment 6 SATHEESARAN 2019-07-12 03:14:11 UTC
The information same as described in https://bugzilla.redhat.com/show_bug.cgi?id=1722456#c4 should help

Comment 10 bipin 2019-07-17 05:07:44 UTC
Moving the bug to verified since the contents are added to the doc.


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